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ALBERT TCARE Ue egao o Coeo nstruco - Alberta Netcare

Alberta Netcare . User Registration Form (URF). Completion Instructions General InformatIon Comment field can be used to clarify the request. For example Locum Registration , Name Change , or Completion of the Alberta Netcare URF ( eForm ) will Token already returned can be indicated here. For enable user access to Alberta Netcare or to have changes Locum Registrations please go to the following link for made to their access including termination of that access. instructions: Access to confidential health information in Alberta Netcare must be based on the principles of a need to know' and the least amount of information' for the affiliate to do their job. Alberta Netcare User Information Section All fields displayed are mandatory unless otherwise noted Custodians are responsible for the actions of their affiliates directly on the form. when they access Alberta Netcare . Fields displayed with an (*) are optional but should be Additional eReferral access is available for Alberta Netcare filled-in if known.

ul 21 7eo eae oeo nstruco Page 1 of 3 ALBERT TCARE Ue egao o Coeo nstruco General InformatIon • Completion of the Alberta Netcare URF (“eForm”) will enable user …

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Transcription of ALBERT TCARE Ue egao o Coeo nstruco - Alberta Netcare

1 Alberta Netcare . User Registration Form (URF). Completion Instructions General InformatIon Comment field can be used to clarify the request. For example Locum Registration , Name Change , or Completion of the Alberta Netcare URF ( eForm ) will Token already returned can be indicated here. For enable user access to Alberta Netcare or to have changes Locum Registrations please go to the following link for made to their access including termination of that access. instructions: Access to confidential health information in Alberta Netcare must be based on the principles of a need to know' and the least amount of information' for the affiliate to do their job. Alberta Netcare User Information Section All fields displayed are mandatory unless otherwise noted Custodians are responsible for the actions of their affiliates directly on the form. when they access Alberta Netcare . Fields displayed with an (*) are optional but should be Additional eReferral access is available for Alberta Netcare filled-in if known.

2 Clinical 1, 2 and 5 roles and can be requested directly on the eForm. Please refer to the eReferral Access section of Professional ID field should be completed when you these instructions. have one. Certain Netcare roles require a professional ID. otherwise the Netcare URF will be rejected. eForm Completion Secret Question/Answer verification fields for service Right click and save a new copy of the eForm to your desk. Please pick and provide. computer to ensure you are working from the current version. Alberta Netcare Access Section Open and fill in the saved form. Do not try to fill in the Completion of this section is dependent on the selections form directly in your browser as some browsers are not made under the Type of Request Section. compatible. Facility Information the minimum selection is Not The computer accessing the eForm must have a current Required . version of Adobe Reader installed. Custodial WDFA # and Custodial Facility Name are The eForm is a PDF smart form that will display new fields mandatory fields for all request types, even if remote based on information entered into previous sections.

3 Access is not required. The WDFA # can be obtained via Please type all required information into the form before your Netcare registration contact. printing for authorization. Multiple Facilities opens up an additional form called the Multiple Facilities Add-Remove Attachment List'. This form Type of Request Section will allow the user to list multiple facilities more legibly Type of Request make one selection. than directly on eForm. Create The user has never had access to Alberta Standard Access Selection the role the user will select to Netcare . access Alberta Netcare . Each role has permissions that are Delete The user no longer requires access to Alberta automatically assigned once the role is selected. Netcare from the custodian's facility. Amend The user has previously had access to Alberta Netcare and requires a change to their access, The selection of a Netcare role and any optional including users name, facility or permission. permission(s) should adhere to HIA principle of the User Facility Type - make one selection.

4 Least amount of informa-tion for a specified purpose. Community View Alberta Netcare Permission Matrix. Alberta Health Add Access to Pharmacy Batch select if you are a Community Pharmacy using File Transfer Utility (FTU) to send dispenses. July 2016 - Version Netcare URF Completion Instructions Page 1 of 3. Optional Access certain roles have additional permissions Triage Facility is the facility name within the eReferral that may be selected. The eForm will display all additional Health Services Catalogue (HSC) that the user is accessing permissions available when these roles are selected. eReferral from. The custodial facility and the triage facility Remember only select the optional permission(s) MUST align in order for the additional eReferral access to associated with the Alberta Netcare role. be approved. eReferral Access Triage Facility information fields will display when eReferral Permission groups with an asterisk (*) are Clinical 1, 2 and 5 are the only roles that allow for the selected.

5 These are mandatory fields. Triage facility additional eReferral permissions. information is obtained from the HSC. eReferral Permission Groups the user must select the group or groups that are appropriate to their access in For assistance with access to the HSC or to obtain eReferral. The Triage Referrals permission is automatically triage facility names please contact the eReferral selected for all users. For more information , please refer to Team at: the eReferral Permission Matrix within these instructions. For assistance with Custodial Facility information or accessing Alberta Netcare please contact the eHealth Support Services (eHSS) Team site http://www. eReferral URF Permission Matrix The following matrix indicates the clinical role and the additional eReferral permission group that can be added. Custodians must ensure adherence to HIA principles of least amount of information for a specified purpose by ONLY selecting the minimum eReferral permission level required for their staff to perform their role at the clinic.

6 Netcare Role eReferral Form eReferral Group Memberships eReferral Permission Description Clinical 1 Receiving Receiving Provider Referrals Allows a provider to manage referrals assigned to them or Referrals assigned to another provider they are covering for. Clinical 2 Receiving on Behalf of Receiving Provider Referrals On Allows support staff to manage referrals on Clinical 5 Behalf of behalf of one or more providers they are associated with. Clinical 1 Triage Referrals Triage Referrals - must specify Allows triage users to create referrals from faxes site(s) on behalf of any physician/Nurse practitioner in Clinical 2. Alberta 's Provincial Registry. Also allows support Clinical 5 staff to manage referrals for their site(s). Clinical 1 Operation Reports Referrals Operations Reports Report which returns data at the facility/clinic (Triage Facility) level. Clinical 2. July 2016 - Version Netcare URF Completion Instructions Page 2 of 3. Alberta Netcare Remote Access Section Approval Sections Complete the Alberta Netcare Remote Access Section if The eForm will expand and display specific approvals based you will be accessing Alberta Netcare through the internet.

7 On the selection made under the User Facility Type drop-down Most community users will require a token. menus. Additional information on tokens can be found on the Netcare Requestor (NR) Approval Learning Centre This section will ONLY be displayed when the User Facility Type selection is Alberta Health. There is now a choice between hard tokens (hardware) and soft tokens (software issued to the user's mobile device The NR is generally the user's manager (or higher) and is a ( iPhone). mandatory signature before of the eForm is submitted. Users must meet the soft token prerequisites before Netcare aCCess admInIstrator (aa) approval selecting soft token. Please click on the eForm soft token This section is mandatory. To obtain the AA signature please prerequisites button. speak to your authorized custodian. Custodial types are de- scribe in the Submission section. The minimum remote access selection is Not Required . The eForm will display or expand based on initial and then qualIty assuranCe Consultant (qaC) sIGnature and eHealtH Consultant name fIeld subsequent selections.)

8 All fields are mandatory unless otherwise noted on the eForm. These individuals are part of the eHealth Support Services (eHSS) team which provides support for Alberta Netcare de- Provision user does not have a token. Type of Token ployment, training, and problem resolution activities. Please will be displayed. refer to the Contact Information section for more information. Replace user has a token but needs to replace this These fields are completed after the eForm is submitted. token. The Reason field will be displayed. Please refer to the Submission section for more information. When wanting to change to another type of token, select Change To Token Type' in the Reason field. The Contact Information Token Type field is displayed. Make the selection based Alberta Netcare contact information available from the on the token you want to change to. Remember to Alberta Netcare public website: return the hard token when the soft token is activated. Access guides and other information are available through Deactivate the user no longer requires a token.

9 Return the Alberta Netcare Learning Centre: the hard token. Existing user has a token. Type of Token will be displayed. Submission If hard tokens or the devices the soft token is on are stolen Submission of the eForm depends on the custodial affiliation please contact the AHS Remote Access Team immediately of the user. Please be sure to submit to the correct location at 1-844-542-7876. otherwise your request will be delayed. Hard tokens must be returned to the following address Community these users are affiliates of a custodian desig- when no longer being used: nated under the HIA. For example - physician, pharmacist. Fax: 1-844-630-0877. AHS Remote Access Alberta Health - these users are affiliates of Alberta Health. 19th Floor, CN Tower, 19-106, 10004 - 104th Avenue, Email: Edmonton, AB T5J 0K1. July 2016 - Version Netcare URF Completion Instructions Page 3 of 3.


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