Alberta Aids to Daily Living Contact List

1 AADL Main Phone: (780) 427-0731 IVR Phone: (780) 415-8717 AADL Main Fax: (780) 422-0968 QFR / Appeals Fax: (780) 644-1521 Respiratory Benefits Fax (780) 638-3254 Address: 10th Floor, Milner Building, 10040 104 Street NW, Edmonton, Alberta T5J 0Z2 2018 Government of Alberta Revised November 2018 Website: Page 1 of2 Alberta aids to Daily Living (AADL) Program Contact List Alberta Health Pharmaceutical and supplementary Benefits. TITLE STAFF NAME PHONE E-MAIL ADDRESS CLIENT SERVICES - INQUIRIES REGARDING CLIENT INFORMATION AND AUTHORIZER INFORMATION Program Eligibility Assessor Margaret Boisvert 780-422-8601 Program Eligibility Assessor Maria Viegas 780-643-1306 Program Eligibility Assessor Shevon Massey 780-422-6567 Administrative Coordinator Debbie Sykora 780-415-2393 CLAIMS - INQUIRIES REGARDING INVOICE PAYMENTS, CLIENT REFUNDS AND RETURNED CHEQUES Clerk - Claims Donna Rost 780-422-8511 Claims Coordinator Thelma Grenier 780-415-2903 BUSINESS UNIT - INQUIRIES REGARDING IVR AND E-BUSINESS Test Specialist Corinne Hoffmeier 780-422-8536 Senior Business Analyst Madeleine Pugsley 780-415-1434 Agreement Administrator Wendy Dubray 780-422-5525 Quantity and Frequency Review (QFR) Coordinator Sanna Westermann 780-415-6699 Test Specialist (Projects) Karin Gilker 780-644-2595 Business Analyst (Projects)

2 Rachel Prefontaine 780-427-9164 Business Unit Manager Chris Perkins 780-422-8604 HEARING AND AUGMENTATIVE COMMUNICATION BENEFITS - AMPLIFICATION DEVICES, FM SYSTEMS, COCHLEAR IMPLANTS, BONE ANCHORED HEARING aids , AUGMENTATIVE SPEECH DEVICES AND LARYNGECTOMY SUPPLIES Clerk - Hearing and Augmentative Communication Benefits Marilyn Rilling 780-422-6715 Audiology Consultant Raeanne Rowswell 780-415-1606 Speech Language Pathologist Consultant Christine Beliveau 780-422-4846 MEDICAL/SURGICAL - INCONTINENCE, CATHETERS, OSTOMY, COMPRESSION AND BURNSCAR GARMENTS, BACK AND ABDOMINAL/INGUINAL HERNIA SUPPORTS AND BREAST PROSTHESES Clerk for clients with last names A - L Debby Baumann 780-422-8821 Clerk for clients with last names M - Z Penny Porta 780-422-8857 Program Manager Lori Harmon 780-643-1307 AADL Main Phone: (780) 427-0731 IVR Phone: (780) 415-8717 AADL Main Fax: (780) 422-0968 QFR / Appeals Fax: (780) 644-1521 Respiratory Benefits Fax (780) 638-3254 Address: 10th Floor, Milner Building, 10040 104 Street NW, Edmonton, Alberta T5J 0Z2 2018 Government of Alberta Revised November 2018 Website: Page 2 of2 Alberta aids to Daily Living (AADL) Program Contact List Alberta Health Pharmaceutical and supplementary Benefits.

3 TITLE STAFF NAME PHONE E-MAIL ADDRESS PROSTHETICS, ORTHOTIC BRACES, SEATING, CUSTOM-MADE OCULAR PROSTHESES, CUSTOM-MADE FOOTWEAR, SHOE ELEVATIONS, THERAPEUTIC SHOES FOR HIGH-RISK CLIENTS AND WHEELCHAIR CUSHIONS AND ACCESSORIES Clerk Prosthetics, Orthotic Braces, Seating, Custom-Made Ocular Prostheses, Custom- Made Footwear, Shoe Elevations and Therapeutic Shoes for High-Risk Clients Rosanne Aleong 780-422-5828 Clerk Wheelchair Cushions and Accessories Lynn Graham 780-422-9643 WHEELCHAIRS, LARGE RECYCLABLE EQUIPMENT (BATHING/TOILETING/PEDIATRIC aids , LIFTS, BEDS, RECYCLE/REPAIR) Inventory/Contracts/Permanent Loaners Larry Oswald 780-422-7937 Technical Specialist Power Wheelchairs Rick Fakeley 780-422-9642 Clerk - Wheelchairs/Large Recyclable Jody Roth 780-422-8488 Clerk - Wheelchairs/Large Recyclable Shirley Cedor 780-415-7348 Clerk - Wheelchairs/Large Recyclable Joanne Bennett 780-422-7921 Clerk - Wheelchairs/Large Recyclable Angie Shea 780-644-2597 Clerk - Wheelchairs/Large Recyclable Valerie Nelson 780-422-8267 Program Manager Jacki Whitford 780-422-8025 BATHING AND TOILETING aids , WALKING aids AND ACCESSORIES Clerk - Bathing/Toileting aids , Grab Bars, Specialty Canes, Crutches and Walkers Lynn Graham 780-422-9643 Program Manager Jacki Whitford 780-422-8025 POLICY AND ADVISORY, FORMS, DOCUMENTS.

4 TRAINING Information and Training Coordinator Andrea Waywanko 780-422-6871 Strategic Directions Consultant Terri Gaunt 780-427-9257 Respiratory Consultant Elizabeth French 780-422-7930 DIRECTOR S OFFICE Director Carlyn Volume-Smith 780-422-6985