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Alcatel-Lucent OXO Connect

Alcatel-Lucent OXO Connect Communication Server for SMBs Scalable. Customer-focused. Reliable and Cost-effective. Alcatel-Lucent OXO Connect is a scalable phone system based on a robust, connected and converged communication platform for businesses with up to 300 users. OXO Connect offers built-in access to the cloud-based, Alcatel-Lucent Rainbow collaboration service. Together, OXO Connect and Rainbow, offer customer-focused business communications and video collaboration services to all employees, wherever they be. SMB professionals work better together to respond to the customers requests and can share information faster and more accurately with guests, business partners and customers.

¬ VoIP softphone ¬ Multisite supervision ¬ Assistant mode (operator) Rainbow Unified Communication services Hybrid cloud service between OXO Connect phones and Rainbow applications • UC services ¬ Contact management, presence, calendar sharing, chat, audio/video call, screen and file sharing ¬ Persistent group chat with audio/

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Transcription of Alcatel-Lucent OXO Connect

1 Alcatel-Lucent OXO Connect Communication Server for SMBs Scalable. Customer-focused. Reliable and Cost-effective. Alcatel-Lucent OXO Connect is a scalable phone system based on a robust, connected and converged communication platform for businesses with up to 300 users. OXO Connect offers built-in access to the cloud-based, Alcatel-Lucent Rainbow collaboration service. Together, OXO Connect and Rainbow, offer customer-focused business communications and video collaboration services to all employees, wherever they be. SMB professionals work better together to respond to the customers requests and can share information faster and more accurately with guests, business partners and customers.

2 Enjoy high reliability with ALE technology that is tested and validated from phone-to-cloud. OXO Connect is optimized for cost-effective operations: Unified Communications and remote management are offered through an external cloud service connection. Features Benefits Scalable hybrid cloud communications Extend your business communications as you grow, with additional users and new cloud-based, collaboration services including one number routing for mobile users and secure video meetings Advanced business phones and Offer an outstanding customer experience by improving first call resolution and enterprise-grade collaboration services decision-making: Calls are routed to relevant experts and virtual meetings help information flow faster Hybrid analog, digital, IP, SIP endpoints Benefit from rapid return on investment by leveraging cost-effective cabling and and trunks phones requiring minimal power supply and maintenance.

3 Reduce costs by leveraging a single IP network for voice and data wherever you can. Reliable solution including on-premises Protect your investment with a 100% Alcatel-Lucent lab-tested and validated SMB. LAN, WLAN, phones and devices solution from phone-to-cloud that is easy to upgrade from the cloud connected to a cloud service Datasheet Alcatel-Lucent OXO Connect OXO Connect Large 150W OXO Connect Compact OXO Connect Small Business services Conference Conference Modules 3-party conference Alcatel-Lucent 8135s IP. Business communication 6-party conference Conference Phone services Alcatel-Lucent 8135s IP Alcatel-Lucent 4135 IP. Communication experience Conference Phone (5 legs) Conference Phone Multiline telephony Alcatel-Lucent 4135 IP Third party phones (AAPP).

4 Directory search and call by name Conference Phone (5 legs) DECT (GAP), SIP (Open and Basic). Visual voicemail and call log Conference on SIP devices (3 legs). PIMphony Message waiting indication Emergency number Telephony and Unified Communication Presence Virtual number: Location, PSAP. services (CTI). Computer Telephony Integration (CTI) Local notification service PIMphony Touch Phones with color screen, touch Supported phones Platform: Microsoft Windows screen, customized display (modern UI). Analog 2 wires ALE-DeskPhones available in 4 colors: Microsoft Windows Store Native analog ports Neptune, Azur, Factory and Ruby PIMphony Wireline business phones (NOE.)

5 Navigation by touch screen and Platform: Microsoft Windows protocol). keyboard (desktop mode). ALE-DeskPhones Essential: ALE-20, Hands-free, super-wideband, high VoIP softphone ALE-20h, ALE-30h models quality audio ALE-DeskPhones Enterprise: ALE- Multisite supervision Phone models with Bluetooth 300, ALE-400, ALE-500 models Assistant mode (operator). handset Alcatel-Lucent 8088 V3 Smart Add on modules Rainbow Unified DeskPhone Alcatel-Lucent 8078s, 8068s, 8058s, Communication services Conversation service Hybrid cloud service between Mobility services: Nomadic mode 8028s Premium DeskPhone models OXO Connect phones and Rainbow Routing to multiple devices: Alcatel-Lucent 8018, 8008G, 8008.

6 Applications Business phone, DECT or WLAN DeskPhone models UC services handset, PC, smartphone Mobile business handsets Contact management, presence, One number service Alcatel-Lucent 8212 DECT Handset, calendar sharing, chat, audio/video User-defined routing rules Alcatel-Lucent DECT Intercom: GAP. call, screen and file sharing Hot-desking/desk sharing Alcatel-Lucent 8234, 8244, 8254, Persistent group chat with audio/. Business communications services 8262, 8262EX DECT Handset video/screen sharing conference Call option, speed dial models: Alcatel-Lucent AGAP. capabilities Call back, call queuing Alcatel-Lucent 8158s, 8168s WLAN. Audio conference up to 100.

7 Handset models Call pickup, barge-in participants Alcatel-Lucent IP Desktop softphone : Call diversion Hybrid cloud integration with OXO. NOE/IP. Dynamic routing: No answer, busy Connect Platforms: Microsoft Windows, Call recording Mobility services Apple Mac, Android Paging Business phone CTI: Call control, SIP phones DISA visual voicemail , call log, telephony ALE-2 DeskPhone (Basic range). Team and group presence Alcatel-Lucent 8008, 8008G Cloud Workgroup and key system WebRTC VoIP over the Internet: Edition Deskphone Groupware supervision smartphone, PC, MAC, Web VTech hospitality models Audio notifications Self-care services ( for company Alcatel-Lucent Rainbow: VoIP admin).

8 Group: broadcast, parallel, cyclical, softphone sequential modes Call server Common directory OpenTouch Conversation (OTCV) synchronization with Rainbow Manager assistant services Android business directory Datasheet Alcatel-Lucent OXO Connect 2. Greeting voice message Multiple Language Automated Call accounting: Web Services and OHL. management Attendant (MLAA) Local Call Metering Application (LCMA). Platforms 5 trees with 3 levels per tree Isolated Working Protection (IWP). Desktop, Web, IOS, Android 5 languages per tree Alarm server (SIP trunk, T2). Microsoft Outlook add-in, Time range Networking and topology Microsoft Azure Active Directory, Multiple company welcome: Multi-sites Microsoft Skype For Business Up to 4 companies Up to 5 sites Customer welcome services Verticals services Directory synchronization via ACD management console Hospitality Guest rooms and administrative sets: Networking OXO Connect built-in features Up to 300 sets ISVPN (T0/T2).

9 Compatible with Alcatel-Lucent business phones, DECT and WLAN Integrated application: Up to 120 rooms QSIG-BC (DLT0 DLT2). handsets, SIP phones, third-party Alcatel-Lucent OXO Connect Hospitality Private SIP trunks, multiple SIP. analog devices link (OHL): Up to 300 rooms trunks ACD and business calls can be Automatic Route Selection (ARS): Metering 3000 entries, time range, Least handled simultaneously on business Metering counters and traffic Cost Routing phone counters Applications Branch office Accounting link Agent menus from phone and PC Remote business phone: IPSEC VPN. Printout facilities application Alcatel-Lucent 8378 DECT IP x-BS, Local call metering: XML/HTTP Alcatel-Lucent 8318 SIP-DECT.

10 Supervisor PC application for real Account code Single Base Station time ACD activity monitoring of agents and group call queuing Duration-based forced disconnect Duration base call accounting Operation and serviceability Statistic services with predefined OXO Management Console (OMC) on reports (3 levels). PC. Services Messaging Rainbow Admin & Self-care (Web Group selection: Longest idle time, Voicemail: Up to 500 mailboxes, Based). rotating, priority, fixed priority 200 hours Alcatel-Lucent OmniVista 8770 NMS. Group overflow and priority levels Instant Messaging (IM) Alcatel-Lucent Cloud Connect , Fleet between groups Text messaging (exclusive of IM) Dashboard for OXO Connect Group Queue and Voice guidance Voicemail in email Plug and play zero-touch services: Customer code Call log in email Rainbow UC services Screen pop/CRM Alcatel-Lucent business phones Directory services Smart call routing SCR and mobile handsets, DECT base Dial by name: Auto and unified modes stations, OmniSwitch, OmniAccess Service allowing call routing based on Universal Directory Access.