1 Amadeus Basic Reservation March 2010. Amadeus Information THAI- Amadeus Southeast Asia Co.,Ltd. The Offices At CentralWorld 999/9 Unit 3406-3412, 34th Floor Rama 1 Rd., Pathumwan Bangkok 10330. March 2010. Table of Contents Chapter 1 y Introduction A. Introduction A. Objectives A. Request Help After an Error Message B. Recall Entry C. Where do I go for help? C. Chapter 2 y AIS Pages E. Amadeus Information System E. Scrolling Entries G. Information Maintained by Providers H. Airline Information H. Information Maintained by Amadeus J. Country Information J. Airport Information K. Code Decoding M. AIS News N. Locating Text N. Help O. Chapter 3 y Conversion Function Q. City Codes and Their Use R. Encode and Decode R. Minimum Connecting Time W. Calculator X. Chapter 1 Introduction Chapter 1. Introduction This module is designed to familiarize you with the Amadeus Information system (AIS) and conversion functions.
2 It also contains information on how you can access on-line help, which is a comprehensive description of all the Amadeus function entries. The conversion function describes the entries you can use to decode and encode names and industry codes as well as the calculator functions you can perform. Objectives At the end of this module you will able to: Request AIS pages Search for information in on-line help Encode/decode city and airport codes, country, airline, and aircraft types Verify and display minimum connecting times Perform calculator functions Amadeus Thailand Training Center A. Amadeus Information Request Help After an Error Message (HE/). When you make a mistake in an entry, the system responds with an error message. If you receive an error message, you can display the on-line help page for the last transaction code you entered. You make the following entry: NMWATSON/HARALD MR.
3 INVALID FORMAT/NOT ENTERED/. >NMWATSON/HARALD MR. To request on-line help for the NM transaction code, enter: HE/. If you make an error in a multiple element entry, the system displays the on-line help screen for the first transaction code in the entry. If you have entered an invalid transaction code, and then request the help function, the system automatically displays the on-line help main menu. B Amadeus Thailand Training Center Chapter 1 Introduction Recall Entry (RE). You can recall the last entry, or entries you have made in the Amadeus Central System. When you make this entry, the system automatically redisplays your last entry. And if you make it again. It displays the entry before that. To recall your last entry, enter: RE. The system redisplays your last entry, positioning the cursor at the beginning of the entry. When you press Enter, the system displays the information associated to the entry.
4 You can redisplay your last two entries. Where do I go for Help? If you do experience some problems, please look at the Amadeus on-line help pages by typing: HE. If you cannot find answer here, contact your local help desk. Amadeus Thailand Training Center C. Chapter 2 Introduction Chapter 2. Amadeus Information System (GG). HEGG. The Amadeus Information System (AIS) is a central source of reference information. There are two types of information in AIS: Information provided and maintained by Providers. Information provided and maintained by Amadeus . You can request information from AIS at anytime, even if you are not signed into system. When you are already working in the system you can display information from AIS and the continue with your previous activity. A total of 997 million pages are available in AIS. The information in AIS is organized by categories, subjects, and page: CATEGORY.
5 SUBJECT. PAGE. Amadeus Thailand Training Center E. Amadeus Information Each level has a defined keyword and title. You can combine keywords and titles to produce Quickpath entries, as you will learn later in this module. Quickpath entries display information quickly and efficiently. To access information in AIS, you use the transaction code GG. To access the AIS page enter: GGAIS. GGAIS Amadeus INFORMATION EN 6 MAR03. 1015Z. WELCOME TO THE Amadeus INFORMATION SYSTEM (AIS). ======================================== =================. THE MAIN TOPICS OF INFORMATION AVAILABLE IN AIS ARE SHOWN. BELOW ALONG WITH THE ENTRY THAT SHOULD BE MADE TO ACCESS. THEM. AS NEW TOPICS ARE ADDED THIS LIST WILL BE UPDATED. ** NOTE THAT XYZ = AIRPORT CODE, YY = PROVIDER CODE, XX = COUNTRY CODE. ---------------------------------------- ---------------- TOPIC ENTER. ---------------------------------------- ---------------- AIR ALLIANCES LIST GG ALLIANCE.
6 AIRLINE INFORMATION GG AIR. AIRPORT INFORMATION GG APT. Amadeus INSTANT MARKETING - AIM - GG AIM. AMADEUSPRO - GENERAL INFO GG PRO. ARC CARRIERS GG ARCUS. AUXILIARY SERVICE PROVIDERS GG AUX. Amadeus NATIONAL MARKETING COMPANY INFO GG AMA XX. BSP CARRIERS GG BSP. CALENDAR GG CAL. CAR RENTAL INFORMATION GG CAR. CHECKMYTRIP - Amadeus ONLINE ITINERARY GG CMT. CODES - DECODING GG CODE. COUNTRY INFORMATION GG COUNTRY. OR GGCOU. CRUISE INFORMATION GG CRUISE. DESTINATION INFORMATION GG DES. ELECTRONIC TICKETING INFORMATION GG ETK. FARE QUOTE INFORMATION: BOOKING CODES/PFC GG FQT. FERRY INFORMATION GG FERRY. FORMULA 1 WORLD CHAMPIONSHIPS GG FORMULA1. GSA INFORMATION GG GSA. HEALTH INFORMATION - ADVICE TO TRAVELLERS GG HEALTH. HELP HELP OR HE. HOTEL INFORMATION GG HOTEL. INTERLINE TICKET AGREEMENTS GG ITA. PARTICIPATING CARRIER AGREEMENTS GG PCA. PRODUCT NEWS GG NEWS.
7 RAIL INFORMATION GG RAIL. Reservation ACTION CODES GG CODE. STATES (IATA) PER COUNTRY GG STATE. F Amadeus Thailand Training Center Chapter 2 Introduction The system lists the categories alphabetically there are available, and in a separate column the Quickpath entry you make to access the information. Scrolling Entries HESCROLL. The information that is available in Amadeus Information Pages and Amadeus Online Help can exceed one screen display. To view the additional information. You need to use the following scrolling entries: Entry Explanation MD Move Down to the MU Move up to the next screen of information MT Move top or to the first screen of information MB Move bottom or to the last screen of information MP Redisplay a cleared screen MS# Move screen to a specific line number GP# Go page to a specific page number Note: # equals the number of lines you want to move, or the page number you want to go to.
8 Depending on the information provider, the message END OF. DISPLAY appears when you have reached the last line of information. Amadeus Thailand Training Center G. Amadeus Information Information Maintained by Providers There are three categories of information maintained by Amadeus providers. You can request information on airlines, hotels, and car rental companies. Some of this information is entered into the system by the individual company, so the format and content can vary from provider to provider. Airline Information To request the airline information page, enter: GGAIR. GGPCA / GGAIR EN 13 SEP08 0047Z. **. * PARTICIPATING CARRIERS IN Amadeus *. **. GGPCA & GGAIR PAGES PROVIDE YOU DETAILED INFORMATION ON ACCESS. AND FUNCTION LEVELS OF Amadeus PARTICIPATING CARRIERS WHICH. MAINTAIN THEIR SCHEDULES AND AVAILABILITY IN Amadeus . THEY ALSO. SHOW WHICH PARTICIPATING CARRIERS USE AIS PAGES TO INFORM YOU.
9 ON MARKETING, OPERATIONAL AND OTHER AIRLINES RELATED ISSUES. ENTER: OR: PARTICIPATING CARRIER XX AIS PAGES .. GGAIRXX. LIST OF CARRIERS HAVING THEIR OWN AIS PAGES .. GGAIRAIS. ACCESS & FUNCTION LEVEL PER AIRLINE .. GGPCAXX. PARTICIPATING CARRIERS "ON REQUEST" .. GGPCALREQ GPREQ. ACCESS LEVELS .. GGPCALACC GPACC. FUNCTION LEVELS .. GGPCALFUN GPFUN. CARRIERS SUPPORTING DAILY SCHEDULE UPDATE .. GGPCALDSU GPDSU. AIRLINE-SPECIFIC E-TICKETING HEETTXX. CARRIERS SUPPORTING NEGOTIATED SPACE .. GGPCALNSP GPNSP. CARRIERS' COUNTRY OF ORIGIN (PER AIRLINE).. GGPCALAIR GPAIR. The page tells you how to reference: Amadeus Access and system user airlines Direct Access airlines Airline supporting carrier preferred display functionality Airline supporting record locator return to Amadeus Note: A system user is an airline using Amadeus as the exclusive Reservation system for its own office (ATOs and CTOs).
10 H Amadeus Thailand Training Center Chapter 2 Introduction To request information for a specific airline, you add their two-letter airline code to your entry. To request information for Finnair enter: GGAIRAY. QUICKPATHS EN 4 NOV08 1502Z. WELCOME TO FINNAIR'S INFORMATION PAGES. ** PLEASE SEE GG AIR AY NEWS FOR LATEST COUNTRY SPECIFIC INFO **. -------------- TOPICS MARKED WITH * AVAILABLE ONLY FOR AY OFFICES. TOPIC ENTER OR USE KEYWORD. ---------------------------------------- ----------------------- *ACCOUNTING >GG AIR AY ACCOUNTING >GP ACC. ALPHABETICAL INDEX >GG AIR AY INDEX >GP IND. * Amadeus /FINNRES GUIDE NEWS >GG AIR AY GUIDE >GP GUI. ARVONLISAVERO SUOMESSA >GG AIR AY ARVONLISAVERO >GP ALV. BAGGAGE REGULATIONS >GG AIR AY BAGGAGE >GP BGE. BARTER AGREEMENTS >GG AIR AY BARTER >GP BAR. BROCHURES >GG AIR AY BROCHURES >GP BRO. BULLETINS >GG AIR AY BULLETIN >GP BUL.