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An Ergonomics Guide for Hospital Laundries

AAAAAn En En En En Errrrrgogogogogonononononomics Gumics Gumics Gumics Gumics Guideideideideidefffffooooor Hospitr Hospitr Hospitr Hospitr Hospital Laal Laal Laal Laal LauuuuundriesndriesndriesndriesndriesOcc upational Healthand Safety Agencyfor Healthcare in BCAbout OHSAHThe Occupational Health and Safety Agency for Healthcare in BC (OHSAH),initiated in an Accord between healthcare employers and union representatives, wasincorporated on July 5, 1999. OHSAH s board of directors consists of representativesfrom employer and union organizations, including: Health Employers Association of BC (HEABC) Hospital Employees Union (HEU) Health Sciences Association of British Columbia (HSA) British Columbia Nurses Union (BCNU) BC Government and Service Employees Union (BCGEU)Our missionOHSAH s mission is to: work with all members of the healthcare community to develop guidelines andprograms designed to promote better health and safety practices and safe earlyreturn to work promote pilot programs and facilitate the sharing of best practices develop new measures to assess the effectiveness of health and safety

An Ergonomics Guide for Hospital Laundries Occupational Health and Safety Agency for Healthcare in BC

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1 AAAAAn En En En En Errrrrgogogogogonononononomics Gumics Gumics Gumics Gumics Guideideideideidefffffooooor Hospitr Hospitr Hospitr Hospitr Hospital Laal Laal Laal Laal LauuuuundriesndriesndriesndriesndriesOcc upational Healthand Safety Agencyfor Healthcare in BCAbout OHSAHThe Occupational Health and Safety Agency for Healthcare in BC (OHSAH),initiated in an Accord between healthcare employers and union representatives, wasincorporated on July 5, 1999. OHSAH s board of directors consists of representativesfrom employer and union organizations, including: Health Employers Association of BC (HEABC) Hospital Employees Union (HEU) Health Sciences Association of British Columbia (HSA) British Columbia Nurses Union (BCNU) BC Government and Service Employees Union (BCGEU)Our missionOHSAH s mission is to: work with all members of the healthcare community to develop guidelines andprograms designed to promote better health and safety practices and safe earlyreturn to work promote pilot programs and facilitate the sharing of best practices develop new measures to assess the effectiveness of health and safety programsand innovations in healthcareFor more information, contact.

2 Occupational Health and Safety Agency for Healthcare in BC (OHSAH)301 1195 West BroadwayVancouver, BC V6H 3X5 Tel:(604) 775-40341 800 359-6612, toll-freeFax: (604) 775-4031 En En En En Errrrrgogogogogonononononomics Gumics Gumics Gumics Gumics Guideideideideidefor Hospital Laundriesfor Hospital Laundriesfor Hospital Laundriesfor Hospital Laundriesfor Hospital Laundries 2003 Occupational Health and Safety Agency for Healthcare in British Columbia(OHSAH). All rights reserved. OHSAH encourages the copying, reproduction, anddistribution of sections of this document to promote musculoskeletal injuryprevention in Hospital Laundries , provided that OHSAH is acknowledged. However,no part of this publication may be copied, reproduced, or distributed for profit orother commercial enterprise, nor may any part be incorporated into any otherpublication, without written permission of editionNational Library of Canada Cataloguing in Publication DataMain entry under title:An Ergonomics Guide for Hospital Laundries .

3 2003 ed. bibliographical references: 1705-3293 = Ergonomics Guide for Hospital laundries1. Hospital Laundries Safety measures. 2. Hospital Laundries British Columbia Safety measures. 3. Laundry industry Safetymeasures. I. Occupational Health and Safety Agency for Healthcare inBritish '96481C2003-960016-5 AcknowledgmentsOHSAH is grateful to everyone who contributed to the development of An ErgonomicsGuide for Hospital Laundries through focus-group meetings or through other input,feedback, and handbook review participants BC Healthcare MSIP Advisors Group Peter BamfordDirector, Workplace Health and Safety, Northern Health Authority Clemens BraunMSIP Program Advisor, Providence Health Care Darren BucklerRegional Safety Officer, Vancouver Island Health Authority Michael ColussiManager, Occupational Health and Safety Services, VancouverIsland Health Authority Linda GouldRegional Safety Officer.

4 Vancouver Island Health Authority Stacy GrantWorkplace Health and Safety Advisor, Interior Health Authority Bruce HendryManager, Regional Laundry, Victoria General Hospital Stephanie HennessyDirector, Occupational Health and Safety Services, ProvidenceHealth Care Industry ServicesDepartmentPrevention Division, Workers Compensation Board of BC Ken KamsteegRegional Safety Officer, Vancouver Island Health Authority Brian KosseySafety and ergonomic Advisor, Vancouver Island Health Authority Judi MurakamiRegional Safety Officer, Vancouver Island Health Authority Barb PurdyMSIP Program Advisor, Northern Health Authority Ana RahmatHealth and Safety Advisory Committee, Hospital Employees Union Dan RobinsonRobinson Ergonomics Inc. Lance StoneWorkplace Health and Safety Advisor, Interior Health Authority Heather StraightMSIP Program Advisor, Vancouver Coastal Health Authority Carole TaylorDirector, Workplace Health and Safety, Interior Health Authority VGH MSIP TeamVancouver General Hospital Judy VillageErgonomist, Judy Village and Associates, UBC Lisa WherryWorkplace Health and Safety Advisor, Interior Health Authority Natasha WhiteMSIP Advisor, BC Children and Women s Health CentreSpecial thanks Eagle Park Health Care Facility, Qualicum Pleasant View Care Home, Mission Royal Arch Masonic Home, Vancouver Campbell River Hospital , Campbell River St.

5 Joseph s General Hospital , Comox St. Paul s Hospital , Vancouver Menno Hospital , Abbotsford Cedarview Lodge, North Vancouver Kiwanis Care Centre, North Vancouver Lions Gate Hospital , North Vancouver Nanaimo Regional General Hospital , NanaimoThanks also to the Workers Compensation Board of BC for permission to use sourcematerial from WCB contributors Chris EngstErgonomics Program Manager Aaron MillerErgonomics Project Coordinator Rick HallErgonomist Annalee YassiExecutive DirectorvLaundry statistics In 1999, back injuries resulting from overexertionaccounted for more than 60% of all Workers Compensation Board (WCB) claims in BC. From 1995 to 1999, the WCB paid out $3,666,260 forlaundry-specific healthcare claims. From 1995 to 1999, laundry workers had 577 disabilityclaims of strains or tendinitis-related injury.

6 Of thoseclaims, 491 were caused by overexertion, repetitivemotions, and awkward sWho sWho sWho sWho shouhouhouhouhould rld rld rld rld reeeeeaaaaad td td td td thhhhhis guis guis guis guis guideideideideideAn Ergonomics Guide for Hospital Laundries is for anyone who needspractical information on how to make a Hospital laundry room a saferplace to work. This Guide will help you work through the ergonomicsprocess, detecting MSI risks and implementing effective controlmeasures to prevent injury in your Hospital laundry of the recommendations in this Guide have been developed andimplemented successfully in collaboration with laundry workers. Youcan photocopy and use material from the appendices (checklists, tools,and templates) as working copies at your s insideWhat s insideWhat s insideWhat s insideWhat s insideThis Guide is divided into five parts:Part 1: IntroductionPart 1: IntroductionPart 1: IntroductionPart 1: IntroductionPart 1: Introduction summarizes key points and defines a few 2: Musculoskeletal Injury (MSI)Part 2: Musculoskeletal Injury (MSI)Part 2: Musculoskeletal Injury (MSI)Part 2: Musculoskeletal Injury (MSI)Part 2: Musculoskeletal Injury (MSI) provides information on MSI,including common signs and symptoms, stages, risk factors, and how todetermine if there a risk of MSI in your laundry 3: General Laundry ControlsPart 3: General Laundry ControlsPart 3.

7 General Laundry ControlsPart 3: General Laundry ControlsPart 3: General Laundry Controls describes laundry controls forgeneral risk factors, including force, repetition, awkward postures, staticpostures, and contact 4: Controls for Specific Laundry TPart 4: Controls for Specific Laundry TPart 4: Controls for Specific Laundry TPart 4: Controls for Specific Laundry TPart 4: Controls for Specific Laundry Tasksasksasksasksasks describes risk factors andcontrols for specific laundry tasks. It includes sections on laundry bins,laundry bags, sorting dirty laundry, washing and drying, folding laundry,laundry carts, storage shelves, laundry chutes, bagless laundry systems,and environmental 5: Implementation and EvaluationPart 5: Implementation and EvaluationPart 5: Implementation and EvaluationPart 5: Implementation and EvaluationPart 5.

8 Implementation and Evaluation provides information onimplementing and evaluating a successful MSI program in your Guide also contains Appendices,Appendices,Appendices,Appendi ces,Appendices, including a signs and symptomssurvey, a risk factor identification checklist, a summary of WCBergonomics requirements, an implementation guideline, a stretchingroutine, and a reference information in this Guide is based on: Ergonomics risk assessments done in laundry facilities throughout BC published material from other occupational health and safety agencies peer-reviewed literatureviiCCCCC ooooontntntntntentsentsentsentsentsWho should read this Guide .. vWhat s inside .. viPart 1: IntroductionKey points .. 2 Terms .. 3 Part 2: Musculoskeletal injury (MSI)Common signs and symptoms of MSI.

9 6 Stages of MSI .. 7 Understanding MSI risk factors .. 8Is there a risk of MSI in your laundry department? .. 10 Part 3: General laundry controlsForce .. 14 Repetition .. 16 Awkward postures .. 18 Static postures .. 19 Contact stress .. 20 Part 4: Controls for specific laundry tasksLaundry bins .. 22 Laundry bags .. 25 Sorting dirty laundry .. 28 Washing and drying .. 31 Folding laundry .. 33 Laundry carts .. 36 Storage shelves .. 39 Laundry chutes .. 40 Bagless laundry systems .. 41 Environmental hazards .. 42viiiPart 5: Implementation and evaluationImplementation .. 46 Evaluation .. 47 AppendicesAppendix I: Signs and symptoms survey .. 50 Appendix II: Risk factor identification checklist .. 51 Appendix III: WCB ergonomic requirements .. 53 Appendix IV: Implementation guideline.

10 56 Appendix V: Stretching routine .. 58 Appendix VI: References .. 5911111 This part includes the following sections: Key points TermsIntrIntrIntrIntrIntroduoduoduoduodu ctioctioctioctioctionnnnnAn ergonomic Guide for Hospital Laundries2 KKKKKey pointsey pointsey pointsey pointsey pointsHere is a summary of the key points that are covered in more detailthroughout this Guide : Ergonomics is designing jobs to fit workers to minimize the risk ofinjury. Basic Ergonomics risk factors include force, repetition, awkwardpostures, static postures, contact stress, and long duration. Musculoskeletal injury (MSI) includes injuries or disorders of themuscles, tendons, ligaments, joints, nerves, blood vessels or relatedsoft tissue, including sprains, strains or inflammation that may becaused or aggravated by work.


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