An Introduction to Organizational Communication

1 An Introduction toOrganizationalCommunicationv. is the bookAn Introduction to Organizational Communication (v. ).This book is licensed under aCreative Commonsby-nc-sa ( )license. See the license for more details, but that basically means you can share this book as long as youcredit the author (but see below), don't make money from it, and do make it available to everyone else under thesame book was accessible as of December 29, 2012, and it was downloaded then byAndy Schmitz( )in an effort to preserve the availability of this , the author and publisher would be credited here. However, the publisher has asked for the customaryCreative Commons attribution to the original publisher, authors, title, and book URI to be removed.

2 Additionally,per the publisher's request, their name has been removed in some passages. More information is available on thisproject'sattribution page( ).For more information on the source of this book, or why it is available for free, please seethe project's home page( ). You can browse or download additional books of ContentsAbout the 1: Introduction to Organizational is an Organization?..9 What is Communication ?..26 History of Organizational to Organizational Communication 2: Organizational Communication of Communication 3: Classical Theories of Organizational Classical Relations Resources 4: Modern Theories of Organizational the Modern 5: Communicating Between and Among Internal Communication Communication 6: Organizational Communication Climate, Culture, and Globalization268 Psychological Life of Climate to Culture: A History of of Organizational Process of Organizational Climate and of Organizational Climate and 7: Leader and Follower Behaviors & to and 8.

3 Organizational Identity and and the and the Organization and the 9: Teams in the of Downside to Communication 10: Recruiting, Socializing, and 11: Teams in the vs. of of Downside to 12: Entering, Socializing, and 13: Technology in in Brief History of Technology in We Use of Technology on Organizational Downside to Technology in the 14: Stress, Conflict, and 15: The Dark Side of Organizational in the in the of the Dark 16: Corporate Communications: Communicating with with an Organization s of External Relations and 17: Strategic Communication (issue management, risk Communication ,& crisis Communication ).

4 508 Corporate Issue 18: The Professional Side of Organizational Performance 19: Organizational Communication and Your First Job out of the AuthorsPLEASE NOTE: This book is currently in draft form; material is not S. WrenchPLEASE NOTE: This book is currently in draft form; material is not S. WRENCH ( , West Virginia University) is an associate professor in theCommunication and Media department at the State University of New York at NewPaltz. Dr. Wrench specializes in workplace learning and performance, or theintersection of instructional Communication and Organizational varied research interests include communibiology, computer-mediatedcommunication, empirical research methods, humor, risk/crisis Communication ,and supervisor-subordinate interactions.

5 Dr. Wrench regularly consults withindividuals and organizations on workplace Communication and as a professionalspeech coach for senior Wrench has published five previous books: intercultural Communication : Power inContext, Communication , Affect, and Learning in the Classroom(2000, Tapestry Press),Principles of Public Speaking(2003, The College Network),Human Communication inEveryday Life: Explanations and Applications(2008, Allyn & Bacon),Quantitative ResearchMethods for Communication : A Hands-On Approach(2008 & 2013, Oxford UniversityPress),The Directory of Communication Related Mental Measures(Summer 2010,National Communication Association),Stand Up, Speak Out: The Practice and Ethics ofPublic Speaking(2011,Unnamed Publisher), andScared Speechless: CommunicationApprehension, Avoidance, and Effectiveness(2013, Allyn & Bacon).

6 Dr. Wrench is alsothe editor of three books on the subject of Organizational Communication :CasingOrganizational Communication (2011, Kendall Hunt),Workplace Communication for the21st Century: Tools and Strategies that Impact the Bottom Line: Vol. 1. Internal WorkplaceCommunication, and Vol. 2. External Workplace Communication (2013, both withPraeger). Dr. Wrench was the editor of theOhio Communication Journalfrom2005-2007, served as an associate editor forCommunication Research Reportsfrom2007-2010, and been on the editorial board for numerous academic , Dr. Wrench has published over 30 research articles that haveappeared in various journals: Communication Quarterly, Communication ResearchReports,Education,Human Communication ,Journal of Homosexuality,Journal ofIntercultural Communication ,Southern Communication Journal,The Source: A Journal ofEducation, andThe NACADA Journal(National Association of Campus Advising).

7 Narissra Punyanunt-CarterPLEASE NOTE: This book is currently in draft form; material is not PUNYANUNT-CARTER ( , Kent State University) is an associateprofessor of Communication Studies at Texas Tech University in Lubbock, teaches the basic interpersonal Communication course. She is a prot g of Rubin & Alan Rubin, who are considered to be two of the most notableresearchers in Communication studies. Her research areas include mass mediaeffects, father-daughter Communication , mentoring, advisor-advisee relationships,family studies, religious Communication , humor, and interpersonal has published over 40 articles that have appeared in several peer-reviewedjournals, such as Communication Research Reports, Southern Journal ofCommunication, and Journal of intercultural Communication Research.

8 She has alsopublished numerous instructional ancillaries and the Authors2 PrefacePLEASE NOTE: This book is currently in draft form; material is not know that choosing the appropriate textbook for your classroom is always atime consuming Within, Between, and Among OrganizationalStakeholders: Theory, Research, and Practice for the 21st Centurywill include a lot ofcontent that is available in other books in addition to content not available at all inother Organizational Communication books on the market. We ve also included anumber of pedagogical features to the book to make the reading experience field of Organizational Communication has undergone an interesting historyover the past century.

9 Starting out as simple how-to manuals for business speakingand developing into the full-fledged discipline that it is today, organizationalcommunication is a unique area of study with its own history, trends, and researchmethodologies. When selecting an Organizational Communication textbook, manyprofessors struggle with finding a book that is theoretically strong, current, andrelevant to their students. First, this book will examine both the historic andmodern theories of Organizational Communication . While there are clear theorychapters (Chapter 2 " Organizational Communication Ethics"&Chapter 3 "ClassicalTheories of Organizational Communication "), the book will also incorporate othertheories when examining various issues in the book.

10 To make this booktheoretically strong, we plan to include one chapter that examines the historictheories of Organizational Communication and one that examines modern theoriesof Organizational Communication . We believe that a strong theoretical foundation isimportant for any student studying Organizational , this book will contain information about the history of the field whiledemonstrating the new ideas and avenues of research currently being believe that students should have a firm grasp of this history of the field, butthey also need to know the current state of the field. Throughout the book we willexamine the history behind concepts and then show how those concepts arecurrently being used in , we want our book to be relevant to your students.