Annual Financial Report 2015–16 - Royal Children's Hospital

1 Annual Financial Report 2015 16. ERC160464. The Royal Children's Hospital Melbourne 50 Flemington Road Parkville Victoria Australia 3052. ABN 35655720546. Contents Our vision and values.. 2. Chairman's Report .. 3. CEO's Report .. 4. Board members.. 8. Executive staff.. 10. Workforce data.. 10. Organisational chart.. 11. Statutory statements .. 12. Statement of priorities .. 16. Summary of Financial results .. 22. Disclosure index.. 24. Financial statements.. 25. Our vision and values vision The Royal Children's Hospital , a GREAT Children's Hospital , leading the way values Unity We work as a team and in partnership with our communities Respect We respect the rights of all and treat people the way we would like them to treat us Integrity We believe that how we work is as important as the work we do Excellence We are committed to achieving our goals and improving outcomes Chairman's Report Every decision in this journey has been motivated by how it will benefit the children we care for.

2 And how it will support the incredible RCH team that cares for them. I was delighted in February this year to sign the RCH Senior Medical Staff and Executive Compact. This will establish a true partnership between Senior Medical Staff and Hospital Executive team, and define what we expect of each other, what we commit to each other, and how we will work together. Every decision in this journey has been motivated by how it will benefit the children we care for, and how it will support the incredible RCH team that cares for them. This is the first step in building a stronger The Royal Children's Hospital The Hospital 's 2013 18 Strategic Plan identified information technology, innovation workplace culture; building and broadening (RCH) has been on a journey and sustainability as key enablers for the accountability; and supporting staff to of transformation for many RCH to deliver great care and continue to be handle challenges with open and authentic a great Children's Hospital , leading the way.

3 Conversations. years as the healthcare sector Remaining an iconic Children's Hospital and I would like to acknowledge and thank my continues to change rapidly. global leader in paediatric care is challenging fellow Board members for your hard work and requires new and more efficient models over the past year, and to commend CEO. of care, a strong focus on innovation, Professor Christine Kilpatrick and the RCH. maximising the use of resources, using data Executive for your accomplished leadership to better understand the business, an ability in 2015 16. to predict resource use and maximise I sincerely thank all RCH staff members efficiencies and productivity.

4 And volunteers for their commitment to I am very proud of the recent successful our patients and families. Each and every implementation of the Hospital -wide individual working in the Hospital is making Electronic Medical Record (EMR). It is a a direct and invaluable contribution to the major step forward in enabling information Victorian community. It is a true privilege technology and data to improve the quality to work with such a committed, diverse and safety of many aspects of medical care and talented group, and I look forward to and service delivery at the RCH. another year. Along with the new Electronic Medical Record, our social media footprint and the Australian Child Health Poll are leading edge examples of how we now use data to drive service delivery, research and consumer engagement.

5 Rob Knowles ao Chairman At the same time, the Hospital continues to deliver great care in a safe environment from dedicated and coordinated teams. Annual Financial Report 2015 16 The Royal Children's Hospital and Controlled Entities 3. CEO's Report The RCH Senior Medical Staff-Executive Compact is another significant investment in the Hospital 's workplace culture. An agreement that heralds a new era of respect and shared responsibility by the doctors and administrators of the RCH, it was unveiled and signed by Senior Medical Staff, Executive and Board in February this year. The speed and proficiency with which RCH staff incorporated the EMR into clinical care was simply astonishing.

6 RCH staff embraced change, shared information, and worked together to find the right solutions to shared questions. The year 2015 16 has been The EMR offers our clinicians the most up-to-date and accurate information, all in The Senior Medical Staff-Executive one of great significance for one place, when they care for each patient. Compact has had positive flow-on effects The Royal Children's Hospital The EMR has improved communication to other staff, and therefore to our patients and families, and we are now developing a (RCH) as, after more than two among doctors, nurses, allied health broad-based Compact for all RCH staff.

7 Professionals and the rest of the patient care years of intensive planning, team, helping them to deliver even safer care, This year the RCH also began a significant we implemented our new and creating much stronger interdependency Hospital After Hours' project to improve and visibility between teams. Electronic Medical Record quality and safety around the clock;. It also supports improved communication launched the Australian Child Health Poll (EMR) in April, initiating a to understand the health, wellbeing and with patients and families through My RCH. seismic shift in the way we Portal', a new secure, online information lives of children in contemporary Australia.

8 Hub for each RCH patient. and signed a historic partnership agreement work and deliver care. with Boston Children's Hospital . Great transformations, such as the transition to the EMR, require extraordinary energy We recognise that small changes can also from the entire organisation. As a team we have big impacts, and in the past year needed to fundamentally rethink and reshape introduced the RCH Huddle, a daily our processes, while continuing to deliver stand-up meeting lasting no more than great care to our patients every day. 15 minutes. Attended by about 40 clinical, support and corporate staff, it enables quick The speed and proficiency with which RCH.

9 Verbal updates from key operational areas staff incorporated the EMR into clinical care plus a forecast of the day ahead, so that was simply astonishing. The level of staff challenges can be proactively addressed. engagement I witnessed across this A Huddle Report is posted on the intranet Hospital was also remarkable. RCH staff embraced change, shared information, and immediately after each meeting so that worked together to find the right solutions staff Hospital -wide can understand and to shared questions. Importantly, as a team, respond to current issues. we were kind to each other throughout learning curves and challenging periods.

10 4 Annual Financial Report 2015 16 The Royal Children's Hospital and Controlled Entities Great transformations, such as the transition to the EMR, require extraordinary energy from the entire organisation. Annual Financial Report 2015 16 The Royal Children's Hospital and Controlled Entities 5. The recipients of the 2016 awards were: Chairman's Medal Dr Simon Young CEO Great Care Award for Excellent Clinical Outcomes Dr Michelle Telfer CEO Great Care Award for Positive Experience The RCH Complex Care Program CEO Great Care Award for Timely Access Dolphin, Medical Short Stay team CEO Great Care Award for Zero Harm Day Cancer Care Team Allied Health Award 2015 -16 period, the Hospital performed Catherine Bailey a record 12 heart transplants.