ANNUAL REPORT - Mangaung Metropolitan …

1 0 1 2 ANNUAL REPORT 2016 2017 PREPARED BY OFFICE OF THE CITY MANAGER Mangaung Metropolitan MUNICIPALITY 3 ANNUAL REPORT 2016/2017 Mangaung Metropolitan MUNICIPALITY Table of Contents CHAPTER 1: MAYOR S FOREWORD AND EXECUTIVE SUMMARY 7 COMPONENT A:EXECUTIVE MAYOR S FOREWORD .. 9 COMPONENT B: EXECUTIVE SUMMARY .. 11 MUNICIPAL MANAGER S OVERVIEW .. 11 MUNICIPAL FUNCTIONS, POPULATION AND ENVIRONMENTAL OVERVIEW .. 11 SOCIO ECONOMIC STATUS .. 12 Table : SOCIO ECONOMIC STATUS .. 12 Table : NATURAL RESOURCES .. 13 KEY CHALLENGES AND OPPORTUNITIES FOR THE CITY .. 13 SERVICE DELIVERY OVERVIEW .. 15 FINANCIAL HEALTH OVERVIEW (to be completed once the AFS has been submitted) .. 15 CHAPTER 2 GOVERNANCE .. 16 COMPONENT A: POLITICAL AND ADMINISTRATIVE GOVERNANCE.

2 16 POLITICAL GOVERNANCE .. 16 POLITICAL STRUCTURE OF MMM .. 16 Table : MEMBERS OF THE MAYORAL COMMITTEE .. 17 Table : POLITICAL PARTIES REPRESENTED IN THE COUNCIL .. 17 Table : THE GOVERNANCE STRUCTURE OF Mangaung Metropolitan MUNICIPALITY .. 18 ADMNISTRATIVE 19 COMPONENT B: INTERGOVERNMENTAL RELATIONS .. 19 INTERGOVERNMENTAL RELATIONS IN THE CITY .. 19 COMPONENT C:OVERVIEW OF PUBLIC ACCOUNTABILITY AND PARTICIPATION .. 20 PUBLIC MEETINGS .. 20 Table : PUBLIC MEETINGS .. 21 IDP PARTICIPATION AND ALIGNMENT .. 22 Table : IDP AND ALIGNMENT .. 22 4 COMPONENT D: CORPORATIVE GOVERNANCE .. 23 Risk Management .. 23 ANTI FRAUD AND CORRUPTION .. 24 Table : MEETINGS OF THE AUDIT COMMITTEE .. 24 MUNICIPAL WEBSITE: CONTENT AND CURRENCY OF MATERIAL.

3 24 Table : MUNICIPAL WEBSITE: CONTENT AND CURRENCY OF MATERIAL .. 24 CHAPTER 3 - SERVICE DELIVERY PERFORMANCE .. 28 COMPONENT A: BASIC SERVICES .. 28 WATER PROVISION .. 28 Table : WATER SERVICE DELIVERY LEVEL .. 28 Table : HOUSEHOLDS-WATER SERVICE DELIVERY LEVELS BELOW THE MINIMUM .. 29 Table : WATER AND SANITATION SERVICE POLICY OBJECTIVES TAKEN FROM IDP .. 30 Table : EMPLOYEES: WATER AND SANITATION .. 34 Table : FINANCIAL PERFORMANCE WATER SERVICES .. 34 Table : CAPITAL EXPENDITURE: WATER 35 WASTE WATER (SANITATION) .. 35 Table : SANITATION DELIVERY LEVELS .. 35 Table : HOUSEHOLDS SANITATION SERVICE LEVELS BELOW THE MINIMUM .. 36 Table : FINANCIAL PERFORMANCE SANITATION SERVICES .. 37 Table : CAPITAL EXPENDITURE SANITATION SERVICES.

4 37 WASTE MANAGEMENT .. 37 Table : SOLID WASTE SERVICE DELIVERY 38 Table : HOUSEHOLDS SOLID WASTE SERVICES DELIVERY LEVELS .. 39 Table : WASTE MANAGEMENT SERVICES POLICY OBJECTIVES TAKEN FROM IDP .. 40 Table : EMPLOYEES: SOLID WASTE MANAGEMENT SERVICES .. 42 Table : FINANCIAL PERFOMANCE: SOLID WASTE MANAGEMENT SERVICE .. 42 Table : CAPITAL EXPENDITURE: WASTE MANAGEMENT SERVICES .. 43 ROADS AND STORM WATER .. 43 Table : GRAVEL ROAD INFRASTRUCTURE .. 45 Table : TARRED ROADS INFRASTRUCTURE .. 45 Table : ROADS AND STORM WATER SERVICE POLICY OBJECTIVES .. 46 Table : EMPLOYEES: ROAD AND STORM WATER SERVICES .. 47 Table : FINANCIAL PERFORMANCE: ROAD AND STORM WATER SERVICE .. 47 Table : CAPITAL EXPENDITURE: ROADS AND STORM WATER SERVICE.

5 48 ELECTRICITY PROVISION .. 48 Table : ELECTRICITY SERVICE DELIVERY LEVELS .. 49 5 Table : HOUSEHOLDS ELECTRICITY SERVICE DELIVERY LEVELS BELOW THE MINIMUM: NON BELOW THE MINIMUM .. 49 Table : TARIFF GROUPS .. 50 Table : ELETRICITY SERVICE POLICY OBJECTIVES TAKEN FROM IDP .. 51 Table : EMPLOYEES: ELECTRICITY SERVICES .. 55 Table : CAPITAL EXPENDITURE: ELECTRICITY SERVICES .. 55 HOUSING .. 55 Table : HOUSING .. 56 Table : HOUSING SERVICE POLICY OBJECTIVES TAKEN FROM IDP .. 57 Table : EMPLOYEES: HOUSING SERVICES .. 62 Table : FINANCIAL PERFORMANCE: HOUSING SERVICE .. 62 Table : CAPITAL EXPENDITURE: HOUSING SERVICES .. 62 COMPONENT B: PLANNING .. 63 PLANNING .. 63 Table : POLICY OBJECTIVES OF PLANNING TAKEN FROM THE IDP .. 64 Table : EMPLOYEES: ECONOMIC DEVELOPMENT AND PLANNING SERVICES.

6 66 Table : FINANCIAL PERFORMANCE: PLANNING AND FRESH PRODUCE MARKET .. 66 Table : CAPITAL EXPENDITURE: PLANNING AND LOCAL ECONOMIC 67 LOCAL ECONOMIC DEVELOPMENT (INCLUDING TOURISM AND MARKETING) .. 67 Table : ECONOMIC GROWTH BY SECTOR .. 67 Table : EMPLOYMENT BY ECONOMIC SECTOR .. 68 Table : JOB CREATION .. 68 Table : LOCAL ECONOMIC DEVELOPMENT POLICY OBJECTIVES TAKEN FROM IDP .. 69 COMPONENT C: COMMUNITY AND SOCIAL DEVELOPMENT .. 72 LIBRARIES, ARCHIVES, COMMUNITY FACILITIES, OTHER THEATRES, ZOO .. 72 Table : LIBRARIES; ARCHIVES; COMMUNITY FACILITIES; OTHER .. 73 Table : EMPLOYEES: 76 CHILD CARE, CARE OF THE AGED, SOCIAL PROGRAMMES .. 77 Table : EMPLOYEES: CHILD CARE; CARE OF THE AGED; SOCIAL PROGRAMMES .. 77 BIO DIVERSITY AND LANDSCAPE PARKS.

7 77 Table : SERVICE DELIVERY OBJECTIVES OF BIO DIVERSITY; LANDSCAPE AND PARKS .. 78 COMPONENT E: ENVIRONMENTAL PROTECTION .. 79 POLLUTION CONTROL .. 79 Table : EMPLOYEES: POLLUTION CONTROL .. 79 COMPONENT F: HEALTH .. 79 6 HEALTH INSPECTION, FOOD AND ABBATTOIR .. 79 Table : SERVICE DELIVERY OBJECTIVES FOR HEALTH INSPECTION, FOOD AND ABBATTOIR 81 Table : EMPLOYEES: HEALTH INSPECTION .. 82 Table : FINANCIAL PERFORMANCE: HEALTH INSPECTION AND ETC.. 82 COMPONENT G: SAFETY AND 83 INTRODUCTION TO POLICING .. 83 Table : SERVICE DELIVERY OBJECTIVES FOR SAFETY AND SECURITY .. 84 Table : EMPLOYEES: POLICE OFFICERS/TRAFFIC AND SECURITY OFFICERS .. 85 Table : FINANCIAL PERFORMANCE: POLICE/TRAFFIC AND SECURITY .. 85 Table : CAPITAL EXPENDITURE: POLICE/TRAFFIC AND SECURITY.

8 85 FIRE .. 86 Table : FIRE SERVICE POLICY OBJECTIVES TAKEN FROM THE IDP .. 87 Table : EMPLOYEES: FIRE SERVICES .. 93 Table : FINANCIAL PERFORMANCE: FIRE SERVICES .. 93 Table : CAPITAL EXPENDITURE: FIRE SERVICES .. 93 DISASTER MANAGEMENT .. 94 Table : SERVICE DELIVERY OBJECTIVES FOR DISTASTER MANAGEMENT .. 95 Table : EMPLOYEES DISASTER MANAGEMENT .. 99 Table : FINANCIAL PERFORMANCE DISASTER MANAGEMENT .. 99 COMPONENT H: SPORTS AND RECREATION .. 100 INTRODUCTION TO SPORT .. 100 Table : SERVICE DELIVERY OBJECTIVES FOR SPORTS AND RECREATION .. 101 Table : EMPLOYEES: SPORT .. 104 Table : FINANCIAL PERFORMANCE SPORTS AND RECREATION .. 104 COMPONENT I: CORPORATE POLICY OFFICES AND OTHER SERVICES .. 105 EXECUTIVE AND COUNCIL .. 105 Table : SERVICE DELIVERY OBJECTIVES OF EXECUTIVE AND COUNCIL.

9 106 FINANCIAL SERVICES (to be completed once the AFS has been submitted) .. 113 Table : DEBT RECOVERY .. Error! Bookmark not defined. Table : SERVICE DELIVERY OBJECTIVES OF FINANCE IN THE IDP .. 114 Table : EMPLOYEES FINANCIAL SERVICES .. 120 Table : FINANCIAL PERFORMANCE: FINANCIAL SERVICES .. 120 Table : CAPITAL EXPENDITURE FINANCE .. 120 HUMAN RESOURCES SERVICES .. 121 Table : EMPLOYEES HUMAN RESOURCES SERVICES .. 122 Table : FINANCIAL PERFORMANCE: HUMAN RESOURCE 122 7 INFORMATION AND COMMUNICATION TECHNOLOGY (ICT) .. 123 Table : SERVICE DELIVERY OBJECTIVES OF ICT ROM IDP .. 124 Table : EMPLOYEES: ICT SERVICES .. 126 Table : FINANCIAL PERFORMANCE: ICT .. 126 Table : CAPITAL EXPENDITURE ICT SERVICES .. 127 LEGAL, RISK MANAGEMENT AND INTERNAL AUDIT SERVICES.

10 128 Table : SERVICE DELIVERY OBJECTIVES FOR LEGAL, RISK MANAGEMENT AND INTERNAL AUDIT 129 Table : EMPLOYEES INTERNAL AUDIT .. 132 COMPREHENSIVE REPORT ON SDBIP 2016/17 .. 133 CHAPTER 4 - ORGANISATIONAL DEVELOPMENT PERFORMANCE .. 189 COMPONENT A: INTRODUCTION TO MUNICIPAL PERSONELL .. 189 EMPLOYEE TOTALS, STAFF TURNOVER AND VACANCIES 2016/17 .. 189 Table : EMPLOYEES .. 189 Table : VACANCY RATE .. 190 Table : STAFF TURN-OVER RATE .. 190 COMPONENT B: MANAGING WORKFORCE .. 191 Table : HR POLICIES AND PLANS .. 192 Table : NUMBER AND COST OF INJURIES ON 193 Table : NUMBER OF DAYS AND COST OF SICK LEAVE .. 194 Table : NUMBER AND PERIOD OF SUSPENSIONS .. 195 Table : DISCIPLINARY ACTION TAKEN ON CASES OF FINANCIAL MISCONDUCT .. 196 COMPONENT C: CAPACITATING THE WORKFORCE.