ANZ Saving & Transaction Products – Terms and …

1 ANZ Saving & Transaction Products Terms and ConditionsAugust 2008 Containing Terms and conditions for: > ANZ Access Advantage> ANZ Access Select> ANZ Access Basic> ANZ Access Deeming> ANZ Access Limited > ANZP assbookSavings> ANZ Progress Saver> ANZ Premium Cash Management Account> ANZ Prime Cash Management Account> ANZ Term Deposit> ANZ V2 PLUS> ANZ Home Loan Interest Saver> ANZ One> ANZ Equity Manager> Direct Debits> Periodical Payments> Internet Banking> Mobile Phone Banking> BPAY This document must be read in conjunctionwith the ANZ Personal Banking Account Fees &Charges booklet. Together they form your Termsand conditions for the above Products . Registered to BPAYPty Ltd ABN 69 079 137 518 ANZ Financial Services Licence Number of ContentsSection 1. How to open an ANZ File Number accounts5 Section 2. Operating an ANZ for account operation clearance of or transferring or altering payment forDirect Debits & Periodical of withdrawals and Procedures and Insufficient to Fees and Charges,Interest Rates & these Terms and interest of and to resolution procedure Laundering17 Section 3.

2 Electronic Banking Banking & and Charges, MAESTRO and , MAESTRO and Rates and Conversion,MAESTRO and withdrawal and Charges, , Rates and Conversions, and stolen card and PIN within and stolen card and PIN while overseas212 Section 4. Other things you need to know of name and address by s right to combine your ANZ advice on savings andTransactions the Phone Servicing22 Section 5. Bank Fees and Charges23 Section 6. Specific Terms and Conditionsfor Personal Banking Access Advantage Access Select Access Basic Access Limited (avail. from ) Access Deeming Progress Saver Premium Cash Management Prime Cash Management Passbook savings Term V2 PLUS35 Section 7. Specific Terms and Conditionsfor ANZ Mortgage Offset accounts andANZ Equity Manager Mortgage Offset Home Loan Interest Saver Equity Manager account43 Section 8.

3 Electronic Banking conditions of Use43 Postal addresses58 Contact phone numbers593 IntroductionReferences to ANZIn these Terms and conditions , ANZ means Australia and NewZealand Banking Group Limited ABN 11 005 357 your product Terms and conditionsYou should read all relevant Terms and conditions , that areprovided to you and ask ANZ about any issues that concern you have, or are interested in, an ANZ Equity Manager creditfacility, you should read and retain the Terms and conditions forthe facility in conjunction with the Terms and conditions containedin this booklet. The ANZ Equity Manager credit facility Terms andconditions are contained in the brochure ANZ Consumer LendingTerms and conditions available at any ANZ you have any questions or require further information about anyANZ account, simply ask at any ANZ branch or phone ANZ s CustomerService Centre on 13 13 14, 24 hours, 7 days a week or in relationto V2 PLUS, phone the V2 PLUS Service Centre on 13 28 33, 8amto 8pm Melbourne time, Monday to of these Terms and ConditionsIf you are opening a new account these Terms and conditions willapply immediately.

4 In addition to these Terms and conditions , other Terms andconditions, including those implied by law, apply. To the extentpermitted by law, these Terms and conditions shall prevail in theevent of any the law implies Terms and conditions which cannot be excluded,ANZ s liability under those implied Terms and conditions will belimited to the maximum extent permitted by of Banking PracticeIf you are an individual or a small business (as defined in the Codeof Banking Practice) ANZ is bound by the Code of Banking Practicewhen it provides its Products and services to 1 How to open an ANZ accountV2 PLUS has specific Terms and conditions for opening an refer to Section 6 for details in addition to the detailscontained in Section IdentificationFederal Government legislation requires ANZ to verify the identityof all account holders, signatories and account holders, signatories and agents must satisfactorilymeet ANZ's Customer Identification of the documents provided must contain your photograph orsignature.

5 Some other documents that establish your name andidentity may also be accepted please ask ANZ staff for you want to open an account and have completed the identificationprocess with ANZ previously, you will need to advise the name of thebranch where identification was presented and your account Tax File NumberFederal law requires that all accounts earning deposit interest in atax year may be subject to Tax File Number (TFN) legislation. It is notcompulsory for you to provide your TFN. However, if you choose notto do so, ANZ is required to deduct withholding tax from interestearned unless you are in an exempt category. If you are in an exemptcategory, you should notify tax is calculated atthe highest marginal tax rate plusMedicare will preserve the confidentiality of your TFN, which can berecorded for all your accounts, in accordance with the Privacy Government chargesGovernment charges or duties, which are levied for account activity,are debited from your account and included on your accountstatement.

6 These charges may vary according to State or V2 PLUS accounts, Government charges will be deductedquarterly from the account balance or any further information about any applicable Government charges,please visit any ANZ branch or call 13 13 14, 24 hours, 7 days a weekor in relation to V2 PLUS, call the V2 PLUS Service Centre on 13 28 33,8am to 8pm Melbourne time, Monday to Joint accountsWhere your account is held jointly with one or more persons,the following shall apply: ANZ can send notices, statements or other documentsincluding changes to these Terms and conditions by sendingthem to any one of the account holders at their address shownin ANZ s records;5 if ANZ does this, you will be deemed to have received thenotice, statement or other document the day after it is sent; if ANZ gives these Terms and conditions to any one of the jointaccount holders, they will be considered to have been receivedby all account holders; and if an account holder dies, ANZ will treat the balance of theaccount as owned by the surviving account holder(s).

7 Trust accountsTrust accounts can be opened on request: where one or more persons opens an account in which theyare named as trustee for another person(s). For examplea trustee account held by parents for children; by trustees under a will; or by trustees for clubs and other 2 Operating an ANZ Authority for account operationV2 PLUS has specific Terms and conditions for authorising thirdparties to operate the account. Please refer to Section 6 for otherwise noted in Section 6, at the time of opening yourANZ account, you nominate the persons who are authorised tooperate the account. Except where expressly provided, ANZ can actat all times on the basis that the authorised operator or operatorscan act fully and effectively in all dealings, matters and transactionsin respect of the are responsible to ANZ for all liability that is incurred as a resultof operations on the account. If you hold your account jointly withone or more other persons then each of you is jointly and severallyresponsible to ANZ for any liability.

8 If you wish to alter the accountauthorisation instructions you must notify ANZ in DepositsANZ Term Deposits, ANZ Prime Cash Management Account and V2 PLUS have specific Terms and conditions for depositing,withdrawing or transferring money. Please refer to Section 6for details. Unless otherwise noted in Section 6, you may makedeposits to your account: by arranging an automatic deposit of your salary or otherincome (such as family allowance, pensions) to be paiddirectly into your account; in person at any ANZ branch or agency; at any ANZ ATM which accepts deposits, if your accountis linked to an ANZ card; by transferring funds electronically using ANZ Internet Banking,ANZ Phone Banking, ANZ Mobile Phone Banking or at anyANZ ATM (except for ANZ passbook accounts); by arranging an electronic credit from your other ANZ accounts(except for ANZ passbook accounts); by arranging an electronic credit via another financialinstitution; and over the counter at another bank.

9 Please note thatthe otherbank may charge a fee for this ChequesHow long does it take for a cheque to clear?You should allow five to seven working days for a cheque toclear. However, you will often be able to draw on the fundsafter three working you deposit a cheque into an ANZ account, ANZ mayallow you to draw on the cheque before it has , your account will be charged an honour fee fortransactions that are paid against uncleared if the cheque is dishonoured?ANZ may charge you a dishonour fee. In the case of a V2 PLUS account, ANZ will also debit your account by the amount ofthe happens to the original cheque once paid?For cheques drawn on ANZ and paid prior to 1 February 2006,ANZ will destroy the original cheque but keep a copy of thecheque for seven cheques drawn on ANZ and paid on or after 1 February2006, ANZ will destroy the original cheque but keep a copy ofthe cheque for: 13 months if the cheque value is less than $200; Seven years if the cheque value is $200 or should a cheque be dishonoured or payment refused?

10 At the bank s discretion, a cheque may be dishonoured orpayment refused where: there are insufficient funds in the account of the drawer; the cheque is unsigned; the cheque is more than 15 months old; the cheque is future dated; the cheque has been materially altered andthe alteration has not been signed; there is a legal impediment to payment; the cheque has been stopped; or the paying bank has been notified of the mentalincapacity, bankruptcy or death of the may charge a dishonour fee when a payment on youraccount is dishonoured. What if I lose my cheque book or it is stolen?You should keep your cheques safe at all they are lost or stolen, you must take the following action: cheque payable to you tell the person who wrote thecheque; cheque written by you request ANZ to stop the chequeand tell the person to whom the cheque is payable; ANZ cheque book tell ANZ to put a stop payment onthe serial numbers.