ASE Certification Testing Manual - Prometric: Trusted Test ...

1 National Institute for automotive Service Excellence (ASE) ASE Certification Testing Manual For Testing in Technical Schools and Training Centers Version 6/12/2015 2015 National Institute for automotive Service Excellence (ASE). All rights reserved. This Manual is licensed for use with restrictions to authorized users, and may not be disclosed to unauthorized persons without the expressed consent of ASE. 1 Table of Contents CHAPTER 1 INTRODUCTION TO ASE Testing IN YOUR SCHOOL / TRAINING CENTER .. 3 THE CAMPUS COORDINATOR .. 4 CHAPTER 2 INITIAL PREPARATION .. 4 USING MYASE .. 4 PREPARING THE Testing ROOM.

2 6 ADVANCED LEVEL TEST REFERENCE BOOKLETS .. 8 CHAPTER 3 COORDINATE YOUR SCHOOL S Testing EVENTS .. 9 PLAN AND VERIFY YOUR Testing EVENT DETAILS .. 9 PUBLICIZE YOUR Testing EVENT .. 10 ENSURE THAT STUDENTS AND INSTRUCTORS HAVE MYASE ACCOUNTS .. 10 ENCOURAGE STUDENTS AND INSTRUCTORS TO SELECT AND PREPARE FOR ASE tests .. 12 VERIFY THAT STUDENTS AND INSTRUCTORS ARE LINKED TO THE SCHOOL S MYASE COMPANY ACCOUNT .. 13 ENSURE THAT EVERYONE WHO PLANS TO TEST IS REGISTERED FOR ASE tests .. 15 CREATE THE TEST DAY ROSTER .. 20 CONDUCT THE TEST PROCTOR SITE VISIT .. 23 PREPARE THE Testing ROOM(S) .. 24 CHAPTER 4 OVERSEE TEST DAY ACTIVITIES.

3 24 CHECK-IN .. 24 Testing .. 25 PRINT SCORE REPORTS AND CHECK-OUT .. 25 HANDLING TEST DAY PROBLEMS .. 26 AFTER THE Testing IS FINISHED .. 28 CHAPTER 5 ASE Testing RULES AND POLICIES .. 30 NINETY (90) DAYS TO TAKE YOUR TEST .. 30 SEPARATE REGISTRATION AND TEST FEES .. 30 THREE-DAY GRACE PERIOD .. 30 ONE TEST ATTEMPT EVERY THIRTY DAYS .. 30 MISSED tests .. 30 Testing APPOINTMENTS REQUIRED .. 30 UNTAKEN tests NO LONGER ROLL OVER .. 31 ARRIVE EARLY .. 31 BRING YOUR PHOTO ID WITH SIGNATURE .. 31 REFERENCE INFORMATION USED ON THE L1, L2 AND L3 tests .. 31 APPOINTMENT CHANGES .. 32 SEVERE WEATHER.

4 32 TEST CENTER PROBLEMS .. 32 SCORE REPORTS .. 32 CANCELING tests .. 32 2 TEST TAKERS WITH DISABILITIES .. 33 BILINGUAL tests .. 33 RELEASE OF TEST RESULTS AND Certification STATUS .. 33 NOTICE TO ORGANIZATIONS USING THE ASE 33 TERMS AND CONDITIONS MAY CHANGE .. 34 CHAPTER 6 FREQUENTLY ASKED QUESTIONS .. 35 HOW MUCH DO ASE tests COST? .. 35 HOW DOES REGISTRATION WORK? .. 35 CAN I CANCEL A TEST? .. 35 WHAT IF I PAY FOR A TEST BUT FAIL TO TAKE IT? .. 35 WHEN WILL I RECEIVE MY TEST RESULTS? .. 36 WHY CAN T I SEE THE QUESTIONS I MISSED? HOW DO I KNOW WHAT TO STUDY IF YOU WON T TELL ME WHAT I GOT WRONG?

5 36 WHEN WILL I RECEIVE MY CERTIFICATE? .. 36 WHAT IS THE WORK EXPERIENCE REQUIREMENT? .. 36 WHAT IS THE BEST WAY TO PREPARE FOR AN ASE TEST? .. 37 ARE THERE CLASSES THAT ARE REQUIRED BEFORE I CAN TAKE AN ASE Certification TEST? .. 37 WHERE CAN I PURCHASE STUDY GUIDES? IS THERE ONE THAT ASE RECOMMENDS? .. 37 ARE THE QUESTIONS IN THE TEST THE SAME AS THE ONES IN THE STUDY GUIDES I PURCHASED? .. 37 WHAT ARE THE OFFICIAL ASE PRACTICE tests ? .. 38 I FAILED THE TEST WHAT DO I DO NOW? .. 38 CHAPTER 7 SUPPORT FROM ASE AND prometric .. 39 ASE 39 prometric SUPPORT .. 39 CHAPTER 8 FORMS AND EXAMPLES.

6 40 APPENDIX A ASE Testing CHECKLIST .. 40 APPENDIX B - HOW TO CREATE A MYASE ACCOUNT - EXAMPLE .. 40 APPENDIX C Testing EVENT PROMOTIONAL POSTER/FLIER - EXAMPLE .. 40 APPENDIX D LIST OF ASE tests .. 40 APPENDIX E SAMPLE ASE REGISTRATION TICKET - EXAMPLE .. 40 APPENDIX F SEAT RESERVATION FORM .. 40 APPENDIX G TEST DAY ROSTER .. 40 APPENDIX H ASE tests HERE TODAY POSTER .. 40 APPENDIX I TURN CELL PHONES OFF POSTER .. 40 APPENDIX J TEST ROOM RULES AND REGULATIONS .. 40 APPENDIX K TEST DAY FEEDBACK FORM .. 40 APPENDIX L - ADVANCED LEVEL TEST REFERENCE BOOKLETS - EXAMPLE .. 40 APPENDIX M - ASE WORK EXPERIENCE 40 APPENDIX N - ASE PROFILE UPDATE FORM.

7 40 APPENDIX O - ASE NO-RELEASE CHANGE FORM .. 40 3 ASE Certification Testing Manual For Testing in Technical Schools and Training Centers Chapter 1 Introduction to ASE Testing in your school / training center The National Institute for automotive Service Excellence (ASE) was founded in 1972 with the specific mission to improve the quality of automotive service repair through the voluntary Testing and Certification of service technicians. Millions of technicians have taken ASE tests over the years, and it is recognized as the industry standard for technician Certification . Today, ASE offers over 40 different certifications for technicians working in many different sectors of the industry, including automotive , collision repair, medium/heavy trucks, and school and transit buses.

8 ASE tests are multiple choice tests , delivered on computer at more than 450 secure prometric test centers across the and Canada. Testing is available continuously throughout the year. Technicians register and pay for one or more tests online and then typically schedule an appointment to take the tests at a prometric test center. tests can be taken one at a time, or in groups, depending on the technician s preference and the appointment time available at the test center. The time allowed to take each test varies by test title, but most are either 30 minutes or an hour long. ASE has partnered with post-secondary automotive training technical schools and other training organizations to provide periodic ASE Certification Testing on a regular schedule at local school campuses and training centers.

9 This allows students the opportunity to graduate from their training programs with ASE certifications in hand. Instructors may also take their ASE Certification (or recertification) tests at the local school/training center, but student Testing should always be the primary focus of this program. In this model, the students and instructors register and pay for the tests in the standard way. But instead of making an appointment to take the tests at a prometric test center, they arrange with the campus coordinator to take the tests at the school/training center during special pre-arranged Testing events. (For simplicity, the rest of this Manual will refer to schools , but this should be understood to apply to both technical schools and training centers.)

10 Each school, working with their national offices, identifies set dates for each Testing event. Then the main point of contact at the school (the campus coordinator), working with other members of the school staff, publicizes the event, organizes the test registration and seat reservations for students and any instructors who are Testing , and coordinates the set up and use of the computer lab and Internet connection for the delivery of the tests . ASE s test delivery partner prometric provides local test proctors to administer the tests , as well as the Internet-based Testing (IBT) platform. The success of these Testing events depends on the cooperation and follow-through of all participants: the local campus coordinator, prometric test proctors, instructors, students, and ASE and prometric support staff.