ASSOCIATION OF ADMINISTRATIVE ASSISTANTS …

1 ASSOCIATION OF ADMINISTRATIVE ASSISTANTS ASSOCIATION DES ADJOINTS ADMINISTRATIFS Professionalism Through Education THE ASSOCIATION OF ADMINISTRATIVE ASSISTANTS is a chartered, non-profit Canadian organization, founded in April 1951. ASSOCIATION members are encouraged to obtain the Qualified ADMINISTRATIVE assistant ( ) designation. The Qualified ADMINISTRATIVE assistant Program consists of three compulsory courses and four elective courses offered at twenty+ post secondary institutions across Canada. The first graduating class was in May 1960. In June 2011, the designation was awarded to our 710th graduate. The ASSOCIATION is proactive in encouraging its members to further their education and enhance their career opportunities. This workshop is part of our ongoing commitment to assist those in administration to enhance their skills and abilities in a changing and increasingly competitive world.

2 Our motto is, appropriately, Professionalism through Education THE TORONTO CHARTER BRANCH CELEBRATING ITS 60TH ANNIVERSARY PRESENTS THE 2012 ANNUAL GENERAL MEETING AND PROFESSIONAL DEVELOPMENT WORKSHOP MAY 24 TO 26, 2012 Dress Code Office Attire 45 The Esplanade, Toronto, Ontario For Reservations: or phone/email (416) 367-8900 Hotel highlights: The Novotel Toronto Centre in downtown Toronto is ideal for business or vacation travel. The hotel features an indoor pool, gym, restaurant, free WiFi and meeting facilities. Many attractions are nearby including the Air Canada Centre, Hockey Hall of Fame, Sony Centre for the Performing Arts Rogers Centre, Harbourfront Centre, Eaton Centre, St. Lawrence Market, Centre Island (ferry docks) and the financial district. Union Station and public transport nearby. Hotel Rates: Conference rates ONLY until April 23, 2012 Room Type Single Double Triple Quad Standard $ $ $ $ ASSOCIATION OF ADMINISTRATIVE ASSISTANTS ASSOCIATION DES ADJOINTS ADMINISTRATIFS 2012 Annual General Meeting and Professional Development Workshop May 24- 26, 2012 Hotel Novotel Toronto Center Schedule Wednesday, May 23, 2012 Arrivals 7:00 pm 10:00 pm Welcome and Hospitality room to be announced Hosts Toronto Charter Branch Thursday, May 24, 2012 Professional Development Workshop 8:00 am 8:45 am Registration, Continental Breakfast & Networking 9:00 am 11:45 am Helen Wilkie Leading Edge Business Writing Skills for Today's ADMINISTRATIVE Professional 12:00 pm 1:00 pm Full Hot Buffet Lunch (included in workshop fee) 1:00 pm 4:00 pm Rhonda Scharf Communication Skills for the Team 5.

3 30PM - Dinner / Theatre (at own expense) Friday, May 25, 2012 National Board Meeting 8:30 am 9:00 am Hot Buffet Breakfast 9:00 am 12:00 pm National Board Meeting 12:00 pm 1:00 pm Networking Luncheon (at own expense) 1:00 pm 5:00 pm National Board Meeting Continues 6:30 pm Group Dinner (at own expense) Saturday, May 26, 2012 National Events 8:30 am 9:00 am Continental Breakfast 9:00 am 12:00 pm National Annual General Meeting 12:00 pm 2:00 pm Qualified ADMINISTRATIVE assistant - Graduation Luncheon 2:00 pm 3:30 pm National Board Transitional Meeting ASSOCIATION OF ADMINISTRATIVE ASSISTANTS ASSOCIATION DES ADJOINTS ADMINISTRATIFS PPrrooffeessssiioonnaall DDeevveellooppmmeenntt WWoorrkksshhoopp Thursday, May 24, 2012 8:00 - 4:00 Hotel Novotel Toronto Centre The Toronto Charter Branch is Pleased to Present its Annual Professional Development Workshop LEADING EDGE BUSINESS WRITING SKILLS FOR TODAY'S ADMINISTRATIVE PROFESSIONAL Facilitator HELEN WILKIE & COMMUNICATION SKILLS FOR THE TEAM Facilitator RHONDA SCHARF Dress Code Office Attire MMoorrnniinngg FFaacciilliittaattoorr Helen Wilkie Leading Edge Business Writing Skills for Today's ADMINISTRATIVE Professional We change our hair styles, our clothes and our home decor and we need to change our business writing styles too.

4 Not knowing what is current and outdated can damage your business image and reputation. Why the need for an updated writing style? Why has it changed? Email: subject line, fast start, and what's in it for your reader To text or not to text? That's not the question: it's a matter of when and how to text A resume for today Writing on Facebook, LinkedIn etc. What still matters and what's still not acceptable Do you suspect your writing style might be making you seem old fashioned and out of date? Helen will help you know what to keep, what to change and how to change it. A graduate of the University of Strathclyde in Glasgow, Scotland, Helen Wilkie has been part of the Canadian business world since the late sixties. She worked for major corporations in the areas of international operations, marketing, human resources and corporate development, before opening her own business, MHW Communications.

5 She began speaking professionally in the early nineties and her clients include corporations, law firms, government departments and associations. She is an active member of the Canadian ASSOCIATION of Professional Speakers and current President of its Toronto Chapter. Helen's presentation style is lively and upbeat, with a finely balanced mix of content, information and entertainment. Her keynotes and breakout sessions are tailored to the specific needs of every individual client and audience. AAfftteerrnnoooonn FFaacciilliittaattoorr Rhonda Scharf Communication Skills for the Team Communication is the most important skill in life .. Stephen Covey, author of The Seven Habits of Highly Effective People . Autocratic management doesn t work anymore. Your workers are too well educated and independent to respond to management by decree. A good team creates Synergy the team will produce much more than the individuals could produce separately.

6 You will watch your team literally buzzing with enthusiasm, positive energy and a sense of purpose. Your productivity and accomplishment will soar to unheard of levels regardless of the obstacles that currently stand in the way! This half-day program will change the way your team operates at an incredible rate. Everyone in attendance will be ready to jump aboard the Team Ship ! You will learn: How to be a Better Communicator / Charisma, Credibility & Confidence / Working as a Team and Expanding Capabilities through Communication. Rhonda is a Professional Speaker, Trainer and Author, based in Ottawa. She has spoken to tens of thousands of people in ten different countries. In 2004 Rhonda served as the National President of the Canadian ASSOCIATION of Professional Speakers (CAPS), has served on the Board of the International Federation of Professional Speakers and is named in the 2012 edition of Who s Who in Professional Speakers (where she has been listed since 1998).

7 Rhonda has earned the highest speaking designation in the world, the "Certified Speaking Professional" designation (CSP), of which Canada has only 55 recipients (and Rhonda was Canada s 3rd female recipient). She has written five books Communication Strategies that Work, Women Speak Out, Getting Things Done, Word Trippers, and her latest book Common Sense is NOT Common Practice as well three CDs How to get things done when you re NOT in charge! Dealing with Difficult People and Confrontation Skills . ASSOCIATION OF ADMINISTRATIVE ASSISTANTS ASSOCIATION DES ADJOINTS ADMINISTRATIFS REGISTRATION FORM 2012 Annual General Meeting & Professional Development Workshop Registration Form (Please print clearly when using a blank form, one registrant per form) Name: Member Branch: Address: City: Province: Postal Code: Home Tel: Business Tel: Fax: Email: Employer/Organization: ALL EVENTS TAKE PLACE AT: Hotel Novotel Toronto Centre Date & Time Event Fee Attend Yes/No Total Wednesday, May 23, 2012 Arrivals 7:00 10:00 pm Welcome and Hospitality room to be announced Hosts Toronto Charter Branch Complimentary Complimentary Thursday, May 24, 2012 Professional Development Workshop 8:00 am 4:00 pm Professional Development Workshop (includes continental buffet breakfast and lunch) $140 members $165 Non-Members $140 $165 $ 5.

8 30 pm Dinner Package: (appetizer/main/dessert) $30/person, Taxes, gratuities, beverages extra see Restaurant List) $30 7:30 pm Performance: Princess of Wales Theatre War Horse $54 Friday, May 25, 2012 National Board Meeting 8:30 am 9:00 am Hot Buffet Breakfast Complimentary Complimentary 9:00 am 12:00 pm National Board Meeting No Cost No Cost 12:00 pm 1:00 pm Networking Luncheon $25 $ 1:00 pm 5:00 pm National Board Meeting Continues No Cost No Cost 6:30 pm Group Dinner / Old Spaghetti Factory at your own cost Saturday, May 26, 2012 National Events 8:30 am 9:00 am Continental Buffet Breakfast Complimentary Complimentary 9:00 am 12:00 pm National Annual General Meeting No Cost No Cost 12:00 pm 2:00 pm Graduation Luncheon with Guest Speaker $ $ 2:00 pm 3:30 pm National Board Transitional Meeting No Cost No Cost TOTAL COSTS $ Payment in Full is Required for Confirmation of Registration 1.

9 By May 18, 2012, fax (416) 813-5326 your completed registration form to the Workshop Registrar as pre-notice of your intent to attend. 2. An invoice will be faxed/e-mailed to YOU (for you to submit to your employer if required to facilitate reimbursement). IF YOU DO NOT RECEIVE YOUR INVOICE WITHIN FIVE WORKING DAYS, PLEASE CALL THE WORKSHOP REGISTRAR. 3. Forward your completed original registration form with cheque or money order made payable to ASSOCIATION of ADMINISTRATIVE ASSISTANTS ( card processing is not available). 4. Confirmation of Registration will be faxed/e-mailed to you if your cheque is received by May 18, 2012. 5. CANCELLATION POLICY -- cancellations must be submitted to the Registrar in writing via fax/e-mail by May 18, 2012, to qualify for partial refund a $ processing fee will be applied ( substitute registrants are permitted). All refunds will be issued following the workshop.

10 If you submit a written cancellation notice by May 18, 2012, and receive no response to it, ensure that you avoid being charged the entire registration fee by calling the Workshop Registrar to confirm your cancellation has been received. Send registration with payment to: ASSOCIATION of ADMINISTRATIVE ASSISTANTS c/o Laura Nash, AGM Registrar 2261 Lake Shore Blvd. West, Suite 807 Etobicoke, ON M8V 3X1 (416) 251-9936 (416) 813-5326 email Getting to and from Toronto Airport: Pacific Western operates an airport shuttle bus that stops at the Fairmont Royal York. Tickets can be purchased directly with the driver. For accurate rate and scheduling information, call 1-800-387-6787 or visit Toronto Airport Express. Once you reach the Fairmont Royal York walk south one block to The Esplanade where the Novotel is located. Taxis are approximately $ CDN per way.