ATC Refresher Training Manual - SKYbrary

1 EnIrit aut autpat velit eugueriure coATC Refresher Training ManualEUROCONTROLEUROCONTROLE dition date: 06/03/2015 ATC Refresher Training Manual Edition CHANGE RECORDThe following table records the complete history of the successive editions of the present for changePages of review to regulatory editionAll TITATC Refresher Training Manual Edition CHANGE RECORD 3 EXECUTIVE SUMMARY 71. INTRODUCTION Background Regulatory Context 92. DEFINITIONS 113.

2 WHAT IS ATC Refresher Training ? 124. ATC Refresher Training CONCEPT ATC Competencies ATC Refresher Training Baseline Unit-specific ATC Refresher Training Instructors 145. DEVELOPING Refresher Training 156. IMPLEMENTING Refresher Training 167.

3 THE Refresher Training CYCLE 17 PART 1: ATC Competencies 191. ICAO COMPETENCY FRAMEWORK 202. LIST OF ATC COMPETENCIES 213. USE OF COMPETENCIES IN Refresher Training 22 PART 2: ATC Refresher Training BASELINE 231.

4 ATC Refresher Training BASELINE 242. DEVELOPING THE Training USING THE BASELINE Selecting topics and scenarios for a Training event Developing the syllabus Sequencing a Training event Developing the practical exercises Analysis of performance 293. REVIEWING AND UPDATING THE BASELINE 30 TABLE OF CONTENTSPART 3: UNIT-SPECIFIC ATC Refresher Training 311. DATA COLLECTION AND ANALYSIS Continuous Safety Surveys Unit-specific operational challenges Risk analyses and safety assessments Reports of accident/incident investigations Feedback from operational personnel Competence assessments and unit Training reports Top 5 ATM operational safety priorities 342.

5 DETERMINING THE TOPICS AND SCENARIOS 353. DEVELOPING UNIT-SPECIFIC Refresher Training 374. ANALYSIS OF PERFORMANCE 37 PART 4: INSTRUCTORS 391. GENERAL 402. PREPARING THE INSTRUCTOR FOR Refresher Training 41 Continuous Safety Surveys 413. THE INSTRUCTOR ROLE IN THE Training SESSION 42 References 44 APPENDIX 1 - ICAO ATC Competency Framework 45 APPENDIX 2 - ATC Refresher Training Baseline 54 APPENDIX 3 - Examples 64 APPENDIX 4 - Analysis sheet 67 There are four main parts to this Manual .

6 Part 1 ATC Competencies - deals with the role of competencies in Refresher Training and uses the ICAO ATC Competency Framework as its 2 ATC Refresher Training Baseline - provides a set of baseline topics and scenarios that may be used during Refresher Training . The baseline includes the Training objectives, desired outcomes and links with competency for each scenario. This part further details Training development and design considerations when establishing Refresher Training that is built on the ATC Refresher Training 3 Unit-specific ATC Refresher Training - this part recognises that unit-specific Refresher Training has the greatest potential for enhancing ATC performance because it makes use of operational specific data to optimise the baseline Training scenarios and target topics and scenarios that are of particular interest for the unit concerned.

7 It includes sections on where to collect the unit-specific data and how to analyse it so that appropriate topics and scenarios can be developed for Refresher 4 Instructors - recognises that the role of the instructor in Refresher Training is different to that of initial Training or OJT and suggests a method of instructing, that combines some elements of classic instructional techniques with individual Refresher Training Manual Edition Manual provides guidance for the development of ATC Refresher Training courses. It promotes the maintaining and enhancing of air traffic controller performance by focusing the Training on the competencies needed to perform their duties safely and efficiently.

8 The Training makes use of various scenarios that expose the controller to the most relevant threats and errors in their Manual has also been written taking into account the development of EU regulatory requirements that have been produced by EASA for the Refresher Training of air traffic controllers and therefore may be used as guidance for implementation of these SUMMARY1 COMMISSION REGULATION (EU) 2015 of 20 February 2015 laying down the technical requirements and administrative procedures relating to air traffic controllers licences and certificatesATC Refresher Training Manual Edition INTRODUCTIONThis Manual provides guidance for the development of ATC Refresher Training courses.

9 It promotes the maintaining and enhancing of air traffic controller performance by focusing the Training on the competencies needed to perform their duties safely and efficiently. The Training makes use of various scenarios that expose the controller to the most relevant threats and errors in their environment. These scenarios are based on evidence collected from the operational environment and Training of this guidance material will enable service providers to develop effective Refresher Training courses and improve operational safety. Service providers may either build their own Refresher Training courses based on the methodology described for unit-specific Refresher Training and based exclusively on the identification of threats and errors in their own environment, or they may make use of the off-the-shelf baseline Refresher Training matrix described in this Manual .

10 It is also possible to develop a course based on a combination of both the baseline and the unit-specific Refresher Manual supports the notion that Refresher Training is an opportunity for controllers to analyse their own performance, with a view to enhancing their compe-tencies. Consequently the emphasis is placed on learning through detailed analysis of practical scenarios. In recognition of the importance of the instructor role during the Refresher Training course, this Manual provides additional guidance on the expertise needed for delivering this Training and analysing performance against the BackgroundThere is a lot of guidance material available for many areas of ATCO Training ( initial Training , OJTI Training ) but very little in the way of guidance for the implemen-tation of Refresher Training .