Baffour Bediako - yourbanabacandidates.be

1 Page 1 Baffour Bediako Contact and Personal Details Address: 14 Waversebaan 3001 Heverlee Cell Phone: +32 467690459 Email: Sex: Male Competencies Ability to impact knowledge Good People s management Proficient in Microsoft Office Suite and Collections software(Recover 5,Debt Manager) Negotiation skills Meticulous Good Communication Skills Academic Qualification 2017-2018 Bachelor Na Bachelor Advanced International Business Management (Postgraduate Advanced International Business Management) University College Leuven Limburg 2006 Bsc Administration (accounting), University of Ghana Business School (UGBS)

2 2000 Senior Secondary School Certificate Examination (SSSCE) Pope John Secondary School and Junior Seminary Page 2 Employment History FEBRUARY- JUNE 2018 Current PROJECT CONSULTANT TOYOTA PARTS CENTER EUROPE (TPCE), TOYOTA MOTOR EUROPE DIEST BELGIUM, Visualization of the current flows in- and outside EDC/ EU depots. Study of the returnable pallet operations and flows at the site of Dies Calculation of necessary capacity of temporary storage Optimized proposals (kaizen): Develop a ROI without investments and alternatively with investments if applicable Market study of other companies: how do other companies organise their returnable pallets operations.

3 OCTOBER 2017 RECOVERY OFFICER/ TEAM LEADER POST WRITE OFF RETAIL LOANS Applies retail credit strategies on Classified or Charge off accounts and written off Accounts. Offer Settlement (discount) Packages to induce Charge off and Written off accounts customers based on Barclays Bank settlement policy and processes. Offer professional and financial advice to customers to enable them meet their credit settlement obligations Partially works with collection agencies, third party agencies for the bank.

4 Sometimes Assist the Department s training Manager in delivering a variety of collections and recoveries training to the department to colleagues Helping in the testing of Debt Manager Collection and recovery work package User acceptance testing UAT and the Training of the Recoveries team on the use of the work package. Acted as Head of Recoveries to relief Team Leader. Page 3 JANUARY 2013 MARCH 2013: AG Manager/Team Leader International Outward Payment. General Management of the Outward Transfer team.

5 Overseeing payment of foreign clearing settlement cheques. Retail and Corporate Overseeing outward swift transfer. Overseeing the preparation of Bank of Ghana Returns JULY, 2012- DECEMBER, 2012 Supervisor, International Payment Inward Transfer Department Managing Retail and Corporate CFC transfer issues. Seeking rates from treasury for customer s Inward transfers above $5000 equivalent in all currencies. Authorising customer inward foreign transfers into their account. Deciding on accounts that are suppose to go for suspicious transaction monitoring (STM) with Compliance department and further liaise with compliance on future accounts payment transactions.

6 MARCH 2011 - JUNE 2011 Testing, training and implementation of Debt Manager (Collection and Recovery Software): Aided in the testing, training and implementation of Debt Manager. Worked with senior colleagues in Barclays Africa and Barclays Technology Centre (Singapore). JUNE 2008 AUGUST 2010 Retail Credit Risk Officer, Barclays Bank Ghana Perform collections and recovery on loans of the bank Call delinquent customers to reduce impairments and action accounts on Recover 5 Tracing non-contactable customers who have defaulted Accounts investigations.

7 Amendment of account and management of arrears letters to customers Review and restructure multiple loans of customers Handle and treat customers who phone or come to the department to discuss their loans/debt issues professionally. Page 4 SEPTEMBER 2006- JUNE 2008 TUTOR, Institute of Professional Studies, Legon Accra Lecturing accounting for Second, third and Final year students. Offering tutorials to students after the main lecture classes. Marking of examination scripts and grading of student July 2003 September 2003 Student Attachment.

8 Book keeper, Pay Office, Ghana Port and Harbours Authority Pay role officer. Worker social Security management Workers pensions management General Workers payroll assignment. Training Programmes Negotiation Skills Training, Learning and Development Centre, Barclays Bank Diversity and Inclusion, Barclays Bank Anti Bribery and Corruption, Treating Customers Fairly (TCF) Leadership Roles 2000 President Ghana Association of Business Students, Pope John Secondary School Branch Organise Seminars For Business Students.

9 Manage the finances of the club. Gives key Presidential address during Summit 2005/2006 G Block Representative (Congress member), Legon Hall University of Ghana Help in the formulation of Policies for the Hall. Explain new policies to my Block memebers during meetings Manage dues contributed by Block members. References: Upon Request