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becoming the UK’s most inclusive employer

A Brilliant Civil Service: becoming the UK s most inclusive employerThe Civil Service Diversity and Inclusion Strategy Crown copyright 2017 You may re-use this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit or write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: enquiries regarding this publication should be sent to us at To request copies of this document in alternative formats, please contact document is also available from our website at day, civil servants do brilliant work to develop and deliver policies and services that affect the lives of people across the country and beyond.

Summer Diversity Internship Programme gives young people from diverse backgrounds an insight into the huge range of opportunities a career in the Civil Service offers. We are now leading collaborative research with other employers to establish an agreed measure …

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Transcription of becoming the UK’s most inclusive employer

1 A Brilliant Civil Service: becoming the UK s most inclusive employerThe Civil Service Diversity and Inclusion Strategy Crown copyright 2017 You may re-use this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit or write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: enquiries regarding this publication should be sent to us at To request copies of this document in alternative formats, please contact document is also available from our website at day, civil servants do brilliant work to develop and deliver policies and services that affect the lives of people across the country and beyond.

2 To do this effectively and fairly, the Civil Service must represent modern Britain in all its diversity. Evidence shows that diversity of background, of life experience brings different insights, creates challenge and encourages change and innovation. This in turn produces more accountable and trusted public services and better decisions better because they are more attuned to the needs and interests of all our the benefits of diversity to be felt, we must create an environment where differences of thought and outlook are not only respected but expected. We want all civil servants to feel that they can be themselves at work, valued for the distinct perspective that they bring, and able to go as far as their talents will take them irrespective of their sex, gender identity, ethnicity, sexual orientation, disability, faith, age or socio-economic background.

3 Feeling included is good for us as individuals. It s good for teams and it s good for the people and communities we ambition, therefore, is to become the most inclusive employer in the UK by 2020. Only then will this be the truly brilliant Civil Service we want it to be, both diverse and inclusive , making the best use of the talent that exists in all parts of Civil Service as a whole is now more diverse than at any time in its history. At the most senior grades we are moving closer to gender equality, but we know there is still much more to do if we are to become truly representative of the people we serve, and a leader and role model for others in diversity and inclusion.

4 The gender pay gap, though significantly lower than seen in the private sector, remains unacceptable and something we have to also have some superb senior ethnic minority role models, but not yet in anything like sufficient numbers. And whilst many departments have made great progress on LGB&TI issues, we know there remain unacceptable pockets of strategy focuses on actions across the twin priorities of greater representation and inclusion that are essential to achieving our ambition and builds on the significant advances we have already made. The Talent Action Plan: Removing Barriers programme (2015-2017) demonstrated our unrelenting focus on tackling the obstacles preventing talented individuals from succeeding.

5 We have introduced fairer recruitment and promotion practices, with initiatives such as unconscious bias training, a name-blind approach to selection and increased use of diverse panels. All departments have signed up to the Government s Disability Confident scheme. And by setting clear, inclusive career paths to senior management levels through our accelerated development programmes, including the Positive Action Pathway, we are levelling the playing field for civil servants from currently under-represented groups. Everyone has a role to play in creating an inclusive culture and making the Civil Service a truly great place to work To help us attract and develop future generations of civil servants, we have expanded the Fast Track Apprenticeship year on year, while the Summer Diversity internship programme gives young people from diverse backgrounds an insight into the huge range of opportunities a career in the Civil Service offers.

6 We are now leading collaborative research with other employers to establish an agreed measure of socio-economic background that will inform more inclusive recruitment practices, allowing us to spread our net more widely and increase socio-economic diversity in our workforce. And we are trialling gender identity monitoring in our People Survey this is a role for everyone in achieving our ambition. It requires strong leadership and action led by departments, Civil Service functions and professions, accountable through greater transparency to staff and stakeholders. We have listened to staff across the country, including our highly engaged and impressive diversity networks, about the barriers they still face and the further actions required to make a real difference to their experience.

7 We take a strong, evidence-based approach, adopting best practice and learning from empirical research on what works to improve diversity and inclusion. We have used this evidence to help shape our approach and produce a platform for further and faster progress on which we can all Diversity & Inclusion Strategy is the practical expression of our collective commitment to create a welcoming, inclusive workplace. It scales up action to increase the representation of under-represented groups at all grades, across the Civil Service; and it establishes a more robust approach to inclusion and building a culture that attracts, retains and nurtures the best and most diverse talent.

8 This includes a dedicated programme for improving the representation of ethnic minority staff at senior levels; a ramped-up Disability Inclusion programme ; a Diverse Leadership Task Force (reporting to the Cabinet Secretary); publication by April 2018 of a data dashboard detailing progress on diversity and inclusion targets; and the establishment of a new framework for measuring goal is a Civil Service where everyone feels able to bring their whole self to work and perform at their best. One that can attract, develop and retain the most diverse talent. Where openness, honesty, challenge and innovation are encouraged and valued, helping us to achieve better outcomes for all the citizens of this country.

9 We would urge all civil servants to read this strategy and reflect on what they can do to help deliver its ambitious Nokes MP,Parliamentary Secretary and Minister for Government Resilience and EfficiencySir Jeremy Heywood,Cabinet Secretary and Head of the Civil ServiceContents Summary ..41. A Brilliant Civil Service: the business case for diversity & inclusion ..72. Our Approach: becoming the most inclusive UK employer ..93. Improved Outcomes: widening representation ..124. A Great Place to Work: the inclusion Skilled People & Effective Leaders: embedding accountability and assurance ..236. Conclusion and next steps ..28 Annex A: Progress to date.

10 29 Annex B: inclusive HR policy and practice ..32 The Civil Service Diversity & Inclusion StrategySummaryIn our Workforce Plan 2016 to 2020, we set out a challenging ambition for the Civil Service to become the most inclusive employer in the UK by 2020. We can only achieve this with a much greater emphasis on action led by departments, agencies, functions and professions, accountable through greater transparency to their staff and have already begun working towards this ambition. In March 2017, we completed delivery of the Talent Action Plan: Removing Barriers programme . The plan focused on identifying and delivering the key policies and programmes that would create the environment for greater diversity and inclusion in the Civil Service.


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