Benchmark Global e-Government Development …

1 Gearing e-Government to support transformation towardssustainable and resilient societiesDivision for Public Administration and Development ManagementUN Department of Economic and Social AffairsBenchmark Global e-Government Development - 2018 UN e-Government SurveyPrinciples of Effective governance (2030 Agenda)Source: 16thSession of Committee of Experts on Public Administration (CEPA), 24-28 April 2017, Towards a set of internationally recognized principles of responsible and effective governance (Note by the Secretariat) Efficiency in delivery of public services Sound public management Policy coherence ..Effectiveness Access to public service (equality) Participation and engagement Representation.

2 Inclusion Access to information Open government Corruption controls ..AccountabilityE-government Survey as an Enabler for Sustainable DevelopmentINTERNATIONAL LEVELU nited Nations Agenda 2030 for SustainableDevelopmentBaseline of SDGs Indicators identified for monitoring the implementation of the AgendaMenuNATIONAL LEVELN ational Development AGENDAPRINCIPLESGOALSTARGETSPILLARSPRIOR ITIESRESOURSES UNITED NATIONSPRINCIPLES AND PRIORITIES RELATED TO ICT4SD AND DIGITAL GOV( 2030 AGENDA - WSIS +10)..DIGITAL GOV PRINCIPLESPILLARSMEGATRENDSBASIC AGENDAUN e-Government NEW METHODOLOGICALFRAMEWORKNew EGDI to assess 193 MSOUTCOMESMEMBER STATEIMPLEMENTATION OF THE NATIONAL DIGITAL AGENDACENTRAL AND LOCAL INSTITUTIONS AND AGENCIESThe UN e-Government Survey: Basic.

3 4 PRINCIPLESSTAGESTHEMESMEGATRENDSE-Gov Indicators OSIQ uestionneireEGDITIIHCIEPI The E-Gov Survey presents a systematic assessment of the use of ICT totransformand reformthe public sector by enhancingefficiency,effectiveness,transp arency,accountability, access to public services andcitizen participationin 193 Countries has been around for 16 e-Government Survey: Methodology & IndexA country s ranking in the survey is determined by theEGDI - e-Government Development Index,which is aweighted average of three normalized scores on1. Scope and quality of online services Online Service Index, OSI2. Development status of telecommunication infrastructure Telecommunication Infrastructure Index, TII3.

4 Inherent human capitalHuman Capital Index, HCI EGDI consists of three Survey is still a relevant tool:and has a power to change behavior and lead the government to change for the better. Link the Survey with SDGsthrough analyticalresearch to specific Goals of the 2030 Agenda,particularly to those goals to be reviewed bythe High-level Political Forum (HLPF) in 2018 and2019. Update the Survey anditsmethodologybyexpanding e-governmentbenchmarkingfromnational to the local level(pilotassessment) Focus on emerging trends:(i) artificialintelligence, (ii) internet of things, (iii) open,virtual, and cloud-based architectures, (iv) bigdata and analytics, (v) smart platforms, (vi)social and mobile technologiesEGM Recommendations for the next edition of Government FrameworkOSQData Collected UNDESA 2017(researchers + automated)Data FrameworkUNESCOITUI nternalExternalPilots 2020-2030 Pilots 2018(new)3rdParties (new)MSQM ember States(new)

5 PILLARSL ocal ComponentNational ComponentONLINE SERVICE INDEX3 RDPARTY INDICATORSONLINE SERVICE QUESTIONNAIREMEMBER STATES QUESTIONNAIREQ uestions cover these DOMAINSHEALTHSOCIAL PROTECTIONECONOMIC GROWTHEMPLOYMENT & DECENT WORKENVIRONMENTAL PROTECTIONPUBLIC .. 11 OPEN DATAE-PARTICIPATIONM-GOVERNMENTINTEGRATI ONDIGITAL DIVIDEUSAGEUSER-CENTRICLOCALPRIVACYSECUR ITY3rdParty AnalysisMOBILE/USER CENTRICACCESSIBILITYPRIVACY AND SECURITYFINDABILITY (in search engines)SOCIAL MEDIA (user feedback analysis)WEB TRENDS for usage such as (Google, )2018 Survey Outline Part 1 Digital government to help build sustainability and resilience (linking to 2030 Agenda and HLPF 2018 theme) Mobilizing e-Government to build resilient societies: preconditions and enabling environment e-Government for Leaving No One Behind e-Government .

6 A tool to better anticipate and respond to disasters Building the resilience of e- .. 132018 Survey Outline ( ) Part 2 The state of the e-Government worldwide e-Government Development : Global progress and new trends Regional Development and Country Groupings Performance Transforming cities to increase resilience and .. 142018 Survey Outline ( ) Part 3 - Fast-evolving technologies affecting e-Government Technologies affecting e-Government e-Government at Local LevelAs well oAnnexes oMethodologyoData .. 15 Thank you for your attention UNEGOV2018 CALL FOR CONTRIBUTIONS BY DEC submitting a policy submitting a contribution to one of the UNEGOV 2018 chapters