Benefit Phone Numbers - Retirees - Owens Corning

1 Benefit Phone Numbers - Retirees Pharmacy benefits ( aetna ). aetna Rx Home Delivery 1-866-612-3862. Home Delivery Order Status inquiries (mail order prescriptions). Request a Home Delivery Order Form To place refill orders aetna Member Services 1-800-356-6285. For Pharmacy Benefit information Verification of whether an Rx requires pre-certification Issues relating to amount being billed for medication (price a drug). Verify Insurance Eligibility ID Card Request Medical benefits aetna Medical 1-800-356-6285. or aetna 's Medicare Direct Program enrollment forms (if already enrolled no need to re-enroll).

2 Questions about medical coverage, deductibles, co-pays, annual maximum out- of-pocket, etc). Medical claim questions ID Card Request Verify Insurance Eligibility Principal Medical (Kansas City & Central OH) 1-866-602-9263. Questions about medical coverage, deductibles, co-pays, annual maximum out-of-pocket, etc). Medical claim questions ID Card Request Verify Insurance Eligibility aetna retiree Reimbursement Account (RRA) 1-888-238-6226. (not applicable to all retiree groups). Behavioral Health Care Coverage (24 hour Help Line).

3 (Employee Assistance/EAP) 1-800-351-7669. General questions on what is covered Compensation and benefits Service Center 1-800-725-9335. 1-800-936-5991 (fax). (Office hours: Monday Friday; 8:00 5:00 Eastern Standard Time). e-mail: Healthcare contribution issues (questions regarding amount billed). Change enrollment/address change forms Report qualifying life change events (within 30 days of the event). death of a spouse/dependent divorce dependent no longer eligible under plan (age 21 not full-time student). Life Insurance ( aetna ) 1-800-523-5065.

4 Beneficiary verification Request to change beneficiary Verify life insurance amount Report the death of an Owens Corning retiree Medicare Part D. If you have questions about Medicare Part D, you can go to or call Medicare directly at 1-800-633-4227. Pension (Fidelity) 1-800-601-4015. Pension1099/W-2 Issues Pension Check Tax Withholding Form Pension Check Direct Deposit Form Report lost checks Address change and/or name change request has to be made in writing to Fidelity (Address/name changes must also be reported to Owens Corning Compensation & benefits Department 1F in Toledo.)

5 (One Owens Corning Parkway; Toledo, OH 43659). Fidelity Survivor's Services 1-877-208-0800. Report the death of an Owens Corning retiree (need retiree 's Social Security number ). Personal Plans Marsh @WorkSolutions 1-800-362-5865. To get quotes on group auto and home insurance; specialty coverage (boat, condo, renter, seasonal property, RV and umbrella). Long Term Care Insurance Group Universal Life (current participants only). Beneficiary verification; request to change beneficiary Verify/Change insurance amount Report the death of an Owens Corning retiree Questions regarding amount you are bill