Benonise Raad vir die Versorging van Bejaardes

1 VISION To be the preferred Lifestyle choice for Retired Citizens MISSION To improve the wellbeing of Residents in Rynpark Association for the Aged. Through Objectives Our Values Wise leadership Excellent medical Treatment (Frail Care) Provide safe, beautiful, peaceful environment Good relationship with stakeholders Elderly Centred Community Integrity Caring Transparency Respect Trust 2 INDEX Description Page Number Index 2 Welcome 3 Definition of a Life Right 3 Levy Transparency 3 Overview 4 What is the Eden Alternative 4 Management of Rynpark Association for the Aged 4 What is expected from a prospective Life Right entrant? 4 What can the prospective Life Right entrant expect when entering into the agreement and moving in to the Retirement Village? 4 What is available? 5 Recreation 5 Services 5 Financial 6 The following can be found at the Finance Office at Rynpark 1 6 Where do we find 7 Rules and Guidelines 8 General Information 13 Emergency Telephone Numbers 14 Constitution 16 3 A very warm welcome to Rynpark Association for the Aged The preferred Life Right in a Retirement Village GENERAL Definition of a Life Right: A person who purchases a life right in a retirement village, purchases the right to occupy the property for the rest of his/her life, in return for the payment of a fixed amount (purchase price).

2 The purchase price should be paid in full before the unit is occupied. All Purchasers: The purchaser(s) of a Life Right in Rynpark must be 60 years and older (both parties in the case of a couple), according to the Constitution of Rynpark Association for the Aged. In case of terminating the life right during the first five years, your purchase price will be refunded at a 100 % in the first year, 80 % in the second year, 60 % in the third year, 40 % in the fourth year and 20 % in the fifth year and thereafter no refund at all. In the event of a married couple, where either one of the spouses passes on, the surviving spouse may remain in the life right for the rest of his/her life. In the event of termination of the life right for the sole reason to receive frail care (either with Rynpark or with any other Frail Care Centre), there will be a market related interest payment calculated with a formula depending on the years the unit was occupied and the escalated value between initial purchase amount and the sale of the unit price.

3 6 10 years 25 % of the escalated value will be added to your original purchase price. 11 15 years 50 % of the escalated value will be added to your original purchase price. 16 years + 75 % of the escalated value will be added to your original purchase price. Levy Transparency Levies will increase annually at an inflation rate computed for Rynpark. The Board will revisit levies annually and make recommendations for the next year levies, to be approve at a General Meeting. 4 Overview Rynpark underwrites the Eden Alternative principles in each and every way whether the resident is in a unit or in frail care. What is the Eden Alternative? The Eden Alternative challenges us to break out of old patterns of thinking and behaving. It beckons us to believe that it can be different . To truly make this shift, we must see the world in which Elders live and work, not as institutions, but as true Caring Communities, where people grow. This is what Rynpark Association for the Aged strives for.

4 Management of Rynpark Association for the Aged Rynpark Association for the Aged is registered as a NPO (Non-Profit Organisation) Registration Number 001-895. Managed by: Board of Trustees Executive Manager and Management Team Auditors Bailey Koseff-Grobler Inc. in Benoni. Outsourced Service Providers Security Panic Buttons Gardens Catering Cleaning Refurbishment of Units What is expected from a prospective Life Right entrant? To register on a waiting list and pay an annual Admin Fee that is applicable per year. What can the prospective Life Right entrant expect when entering into the agreement and moving in to the Retirement Village? 1. An appointment will be set up after you have received a call from the Sales Consultant and confirmation has been given from yourself that you are interested. 2. The Sales Consultant will take you to view the available units. 3. Your decision regarding the unit will have to reach us within the next 3 days after viewing the unit.

5 4. After confirmation, medical forms will be handed to you to be completed by your Medical Practitioner. 5. These completed medical documents must be handed back to the Sales Consultant within five (5) days from receiving them. 6. An appointment will be set up between the Executive Manager, Nursing Service Manager, Sales Consultant and yourself. 7. After the appointment with the above, a contract will be handed to you for signing in the presence of the Sales Consultant. 8. An appointment will be made with the Rynpark preferred contractors, should you want alterations done. 5 9. Within 30 days from signing the contract, the money must be paid into Rynpark Association for the Aged bank account. 10. Inspection with Property/Maintenance Contractors will be arranged with the new resident before the unit keys and panic button will be handed to the resident by the Sales Consultant. 11. A grace period of 3 months is allowed to do refurbishment to the unit.

6 12. Levy will be charged from the beginning of the 4th month in the event of the refurbishment exceeding 3 months. 13. Where the prospective resident supplied any tiles, carpets and stove on his own account he/she will be refunded according to the approved allowance by the Board. 14. A new resident s tea with Board, Management and Park Representative will be held to welcome all new residents. What is available? Rynpark Retirement Village consist of 7 Parks each with their very own character and atmosphere. The units range from 1 to 3 bedrooms with 1 to 2 bathrooms, lock up garages or a carport as well as patios and court yards in the different parks. All units are equipped with a solar geyser. Prepaid electricity meters at Rynpark 6. In all other units electricity meters are read monthly and charged at Ekurhuleni rates. Recreation Walkways throughout the parks Gym (Rynpark 5) Jukskei Field (Rynpark 6) Putt-putt (Rynpark 2 & 3) Library (All unwanted books are welcome) Coffee Shop (Rynpark 1) Knitting Groups Bible Study Groups Lifestyle Program with Lifestyle Assistants Live Entertainment Hand Crafts Group Events outside of Rynpark Snooker Room (Rynpark 5) Braai facilities Services Frail Cares Situated at Rynpark 1 (Protea), Rynpark 4 (Snyman Home) and Rynpark 6 (Harmony Home).

7 A Step Down Facility owned by Morehill Clinic on our premises at Rynpark 1 24 Hour Emergency Service available by means of pressing a panic button, registered to each unit. Response time under 10 minutes. Hairdressers at all Parks Clinic Services at all Parks (Medical details will be required by relevant Clinic Sister) Social Workers Transport to and from doctors, hospitals, shopping, etc. 24 Hour Security Guards at the Gates Boundary walls equipped with electric fencing 6 Garden Services Meals available on request from Catering Services (Booking in advance required) Meal tickets available at cashier office Maintenance on request DSTV Packages arranged with Multi Choice at greatly reduced rates Toeka at Rynpark 1. A vibrant charity shop that depends on all your don t have use/don t have space for articles. Commissioner of Oath on site This & That s monthly news letter Financial Charges to be expected on first statement and thereafter monthly statement: Initial Charges: Initial purchase price of Unit Receipt of payment Installation fee telephone Annual membership Any rebate of initial costs for the unit already paid by the resident Monthly Charges: Levy Telephone rental Telephone billing Electricity Water Sewerage Refuse DSTV charges Preferred Method of Payment: Rynpark uses the ABSA Business Integrator Debit Order System.

8 The authorization is limited to payment of the amount payable by yourselves to Rynpark in terms of Rynpark s official monthly statement. The system allows Rynpark to draw on the 5th and the 10th of every month. A debit order for your and our convenience will be made available. Please hand the debit order form to in at Finance Department after completion. The following can be found at the Finance Office at Rynpark 1: Monthly levy accounts 011 747 7002 Cashier hours: 08h00 13h00 011 747 7023 Meal tickets 011 747 7023 Service centre membership card 011 747 7023 DSTV Packages 011 747 7004 Debit orders 011 747 7003 Telephone accounts 011 747 7003 7 Where do we find: Reporting of faulty phones Rynpark 1 Secretary Office 011 747 7005 Vehicle Identification Stickers Rynpark 1 Reception 011 747 7000 Maintenance Rynpark 1 011 747 7017 Clinic Service At all Parks Toeka at Rynpark 1 011 747 7336 Library at Rynpark 1 Coffee Shop at Rynpark 1 011 747 7009 Gym at Rynpark 5 Rynpark Telephone Directory Rynpark 1 Reception 011 747 7000 Transport Services Booking done at Rynpark 1 Reception 011 747 7000 8 RYNPARK ASSOCIATION FOR THE AGED RULES AND GUIDELINES These rules and guide lines are given in order to assist new residents to adapt more easily in Rynpark, and to create an ambience conducive to harmony, happy living to the benefit of all residents and management of Rynpark.

9 The following matters and rules must be adhered to at all times: 1. Caring for the property of the association 2. Care of the gardens and environment within the complexes 3. Conduct of residents 4. Safety and Security arrangements 5. Arrangements in connection with employees and domestic staff 6. Animals and Pets 7. Motor Vehicles and the use of drive ways and parking areas 1. Care of the Unit Due care must be taken by all residents at all times to respect and use the property of Rynpark wisely. Residents of units are responsible for all maintenance on the inside of their dwellings. No additions or changes may be done without written authorisation. Applications for additions and/or changes must be submitted to management for forwarding to the Property & Maintenance Committee. Any additions and upgrades to your unit will become Rynpark s property and may not be removed. ( Air conditioners, TV aerials and stoves). Refurbishment of the Unit A budget is allowed to refurbish the unit.

10 The budget includes floor covering, wall and ceiling repaired and painted, a stove, HansGrohe taps in kitchen and bathrooms and seamless gutters. Any additional costs will be for the new residents account. Patio s Requests to build a patio must be done in writing and submitted to management for review by the Property & Maintenance Committee and the board where applicable. In the event where approval was obtained, the construction thereof will be for the residents account. Any future maintenance or problems, directly or indirectly related to the patio, will be for the residents account. The patio may not be closed on all four sides. Application to have the sides of the patio closed, must be submitted in writing to management. Management will advise on the Rynpark standard material to be used. 9 Should the patio be higher than a standard step, it is the resident s responsibility to enclose the perimeters of the patio with approved railing for safety reasons.