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1 Boston burr ridge , IL dubuque , ia new york San Francisco St. LouisBangkok Bogot Caracas Lisbon London MadridMexico City Milan New Delhi Seoul Singapore Sydney Taipei TorontoSecond EditionDesk ReferencePolice ChiefsA Guide for Newly Appointed Police LeadersixThe International Association of Chiefs of Police New Police Chief Mentoring Project wishes to acknowledge theSmaller Police Department Technical Assistance Program Advisory Group members for their dedication and tirelessefforts toward the completion of this document. This group of talented individuals not only advised the project in itsdesign and implementation, but also served as our first mentors. Many of these same individuals authored the contentsof the Police Chiefs Desk Reference, Second Edition.

2 We appreciate their leadership and the essential role they play inthe success of the Smaller Agency Program and the Mentoring David BanaszynskiShorewood Police Department - WisconsinChief Randy BrattonPaducah Police Department - KentuckyChief Teresa ChambersRiverdale Park Police Department - MarylandChief Mark A. ChaneyNew Albany Police Department - OhioChief Elena DanishevskayaMemphis Police Department - MichiganChief Larry Hesser (Ret.)Training Manager/Senior Field InstructorIACP Center for Police LeadershipChief David KurzDurham Police Department - New HampshireDPS Joseph LaPorteLittle River Band of Ottawa IndiansManistee - MichiganChief Jack McKeeverLindenhurst Police Department - IllinoisChief Terry Milam St. John Police Department - MissouriChief Katherine PerezBowie Police Department - MarylandDPS W. Dwayne OrrickCity of Cordele - GeorgiaDPS Edward Reina, O odham NationSells - ArizonaChief Paul SchultzLafayette Police Department - ColoradoChief Rick TerBorch (Ret.)

3 Arroyo Grande Police Department - CaliforniaAssistant to the Chief Beau ThurnauerEast Hartford Police Department - ConnecticutThe New Police Chief Mentoring Project would also like to acknowledge the following individuals for their contribu-tions to this desk D. BrownCommission on Accreditation of Law Enforcement Agencies, Inc. Fairfax VirginiaChristopher CaseyLexington Police DepartmentLexington 5/22/08 8:04 PM Page ixxAcknowledgmentsJanice DixonCommission on Accreditation of Law Enforcement Agencies, VirginiaCorenne LabbePrince George s County Department of CorrectionsUpper Marlboro MarylandExecutive StaffDaniel RosenblattExecutive DirectorJames McMahonDeputy Executive Director &Chief of StaffProject StaffElaine DeckSenior Program ManagerSmaller Police Department Technical Assistance Tamika ScottTechnical Assistance CoordinatorSmaller Police Department Technical Assistance and New Police Chief MentoringDianne Beer-MaxwellProject Manager New Police Chief MentoringDanielle MenardProject AssistantSmaller Police Department Technical Assistance and New Police Chief MentoringJohn FirmanResearch Center DirectorWilliam D.

4 NyeEast Aurora Police DepartmentEast Aurora New YorkMichael WalshGeddes Police DepartmentSolvay New YorkAdditionally, the New Police Chief Mentoring Project would like to acknowledge our subject matter expert for provid-ing diligent reviews, revisions, and contributions to this edition of the Police Chiefs Desk TerBorchChief of Police, Retired, City of Arroyo Grande, CAMember, Advisory Group, IACP Smaller Police Department Technical Assistance ProgramMentor, IACP New Police Chief Mentoring ProjectCourse Manager, California POST Executive Development CourseCo-facilitator, California Police Chiefs Association s Role of the Police Chief CourseBUREAU OFJUSTICEASSISTANCEW ithout the support and enthusiasm of the dedicated leadership and staff at the Bureau of Justice Assistance (BJA),Office of Justice Programs, Department of Justice, the Police Chiefs Desk Reference would not be possible.

5 TheNew Police Chief Mentoring Project would like to particularly thank all of the staff at BJA who directly contributed tothe Second Edition throughout its OFCHIEFS 5/22/08 8:04 PM Page xPoLiCe Chiefs Desk RefeReNCeA Guide for Newly Appointed Police LeadersCopyright 2008 by the International Association of Chiefs of Police. All rights reserved. Printed in the United States of America. Except as permitted under the United States Copyright Act of 1976, no part of this publication may be reproduced or distributed in any form or by any means, or stored in a data base retrieval system, without prior written permission of the document was prepared by The International Association of Chiefs of Police, under grant number 2005-LD-BX-K206, awarded by the Bureau of Justice Assistance, Office of Justice Programs, Department of Justice.

6 The opinions, findings, and conclusions or recommendations expressed in this document are those of the authors and do not necessarily represent the official position of the Department of 2008 The Bureau of Justice Assistance is a component of the Office of Justice Programs, which also includes the Bureau of Justice Statistics, the National Institute of Justice, the Office of Juvenile Justice and Delinquency Prevention, and the Office of Victims of of Justice ProgramsPartnerships for Safer Project Manager: Dianne Beer-MaxwellSubject Matter Expert: Rick TerBorch, Chief of Police, Retired, Arroyo Grande Police Department, CA, Course Manager, California POST Executive Development CourseDevelopment Editor: Sean DixonMcGraw-Hill Learning Solutions Project Manager: Linda BuehlerMcGraw-Hill Learning Solutions Representative: Nada MraovicProduction Editor: Nina MeyerFront Cover Photos: Chief Katherine Perez and Officer Bennie Henderson, Jr.

7 Of the Bowie, MD, Police Department by Michael Fergus; Patrol car courtesy Waynesboro, Virginia Police Department; Policeman and little girl on tricycle CORBIS; Police officers at parade The McGraw-Hill Companies, A. Niki, photographer Title Page Photo: Chief John Moss and Officer Ken Corsey of the Bladensburg, MD, Police Department by Michael FergusCover Design: Fairfax Hutter TABLE OF CONTENTS Foreword VII Acknowledgments IX 1 Leadership and Management Preface: Leadership and Management 1 The Leader Transition Process 2 Success for the Smaller Agency Chief 7 Top Ten Mistakes of New Police Chiefs 11 An Organizational Strategy Guide for an Effective Police Department 15 A Best Practices Guide for Strategic Planning: Building Police-Community Partnerships in Small Towns 56 A Best Practices Guide for Maneuvering Successfully in the Political Environment 66 Internal and Community Surveys 77 Police Ethics 107 IACP Leadership Resources 114 Recommended Reading List 118 2 Personnel Administration Preface: Personnel Administration 123 Develop a Successful Team: Integrating a Social Contract 124 A Best Practices Guide for Institutionalizing Mentoring into Police Departments 126 Staffing the Small Department 133 A Best Practices Guide for Recruitment, Retention, and Turnover in Law Enforcement 140 Recruitment Resources 154 A Best Practices Guide for Internal Affairs: A Strategy for Smaller Departments 157 Improving Officer Resiliency 166 3 Operations Preface.

8 Operations 171 A Best Practices Guide for Budgeting in Small Police Agencies 172 A Best Practices Guide for Developing a Police Department Policy-Procedure Manual 184 Model Policies IACP National Law Enforcement Policy Center 194 Policy Manual Resources 195 Protecting Civil Rights: A Leadership Guide for State, Local, and Tribal Law Enforcement 196 Police Facility Planning Guidelines 197 A Best Practices Guide for Acquisition of New Technology 199 IACP Technology Center 217 vi Table of Contents Preface: Contemporary Issues in Policing 273 4 7 5 Law Enforcement Tech Guide for Small and Rural Police Agencies 218 Community Outreach and Crime Prevention A Best Practices Guide for Grant Writing 274 State Administering Agencies 281 Accessing Free Resources for Smaller Police Departments 285 Preface: Community Outreach and Crime Prevention 219 Marketing the Smaller Agency 220 Public Information in a Small Department 226 Public Information in Community Policing 234 Social Media and the Smaller Agency 241 Neighborhood Watch 244 Volunteers in Police Services 245 Nationwide Strategy to Prevent and Respond to Identity Crime 246 Cyber Crime 247 Crime Prevention Committee 249 Additional Resources 249 Resources Preface.

9 Resources 288 International Association of Chiefs of Police 289 Research and Programs Directorate 291 Additional IACP Resources 295 State Associations of Chiefs of Police 297 Bureau of Justice Assistance 295 Accreditation 299 Valuable Organizations and Websites 301 Contemporary Issues in Policing Preface: Contemporary Issues in Policing 252 Gangs 253 Reducing Gun Violence 254 Methamphetamine 255 Domestic Violence 256 Human Trafficking 258 Sexual Assault 260 Sex Offender Management 262 Offender Re-Entry 264 Mental Health Crisis Response 267 6 Funding and Grant Writing Preface: Funding and Grant Writing 268 Introduction to Funding Resources 269 1. Leadership and Management C H A P T E R 1 LEADERSHIP AND MANAGEMENT Preface: Leadership and Management.

10 1 The Leader Transition Process .. 2 Success for the Smaller Agency Chief .. 7 Top Ten Mistakes of New Police Chiefs .. 11 An Organizational Strategy Guide for An Effective Police Department .. 15 A Best Practices Guide for Strategic Planning: Building Police-Community Partnerships in Small Towns .. 56 A Best Practices Guide for Maneuvering Successfully in the Political Environment .. 66 Internal and Community Surveys .. 77 Police Ethics .. 107 IACP Leadership Resources .. 114 Recommended Reading List .. 118 CHAPTER 1 Leadership and Management 1 E P R E F A C E : L E A D E R S H I P A N D M A N A G E M E N T stablishing strong leadership early in a new chief s administration is integral to a smooth transition and a healthy tenure. This chapter contains extensive resources to help new chiefs prepare themselves and their departments for this transition.