BPMN 2.0 Handbook Second Edition - Conrad Bock

1 bpmn Handbook Second Edition Digital Edition Extracted with permission from bpmn Handbook Second Edition 2012 Full International Copyright. Published by Future Strategies Inc. USA INFORMATION Future Strategies Inc. This book is published in digital format. The content of this book is fully copyrighted under international copyright law and may not be distributed or data extracted therefrom without written permission by the publisher, Fu-ture Strategies Inc. You are licensed to print one copy for your own use. Future Strategies Inc, Lighthouse Point, FL, USA Tel: +1 954 782 3376. To license multiple copies for distribution in a corporation, library or academic environment, please contact the pub-lisher.

2 Extracted with permission from bpmn Handbook Second Edition 2012 Full International Copyright. Published by Future Strategies Inc. USA Handbook Second Edition : Updated and Expanded Methods, Concepts, Case Studies and Standards in Business Process Modeling Notation ( bpmn ) Foreword by Dr. Bruce Silver Published in association with the Workflow Management Coalition 18 Years of Thought-Process Leadership Edited by Layna Fischer Future Strategies Inc., Book Division Lighthouse Point, Florida Extracted with permission from bpmn Handbook Second Edition 2012 Full International Copyright. Published by Future Strategies Inc. USA Handbook Second Edition : DIGITAL Edition Copyright 2012 by Future Strategies Inc.

3 DIGITAL Edition ISBN-13: 978-0-9849764-1-6 PRINT Edition : ISBN-13: 978-0-9849764-0-9 All brand names and product names mentioned in this book are trademarks or service marks of their respective companies. Any omission or misuse should not be regarded as intent to infringe on the property of others. The Publisher recognizes and respects all marks used by companies, manufacturers and developers as a means to distinguish their products. The WfMC logo and Workflow Management Coalition are service marks of the Workflow Management Coalition, Neither the editor, Workflow Management Coalition, nor Future Strategies Inc., accept any responsibility or liability for loss or damage occasioned to any person or property through using the material, instructions, methods, or ideas contained herein, or acting or refraining from acting as a result of such use.

4 The authors and the publisher expressly disclaim all implied warrantees, including merchantability or fitness for any particular purpose. There will be no duty on the authors or Publisher to correct any errors or defects in the software. Published by Future Strategies Inc., Book Division 3640-B3 North Federal Highway #421 Lighthouse Point FL 33064 USA fax ; All rights reserved. Manufactured in the United States of America. No part of this work covered by the copyright hereon may be reproduced or used in any form or by any means graphic, electronic, or mechanical, including photocopying, recording, taping, or information storage and retrieval systems without written permission of the publisher, except in the case of brief quotations embodied in critical articles and reviews.

5 Keywords: 1. Business Process Modeling Notation. 2. bpmn Standard 3. Technological Innovation. 4. Business Process Management. 5. Business Process Technology. 6. Organizational Change 7. Management Information Systems. 8. Office Practice Automation. 9. Business Process Technology. 10. Electronic Commerce. 11. Process Analysis Extracted with permission from bpmn Handbook Second Edition 2012 Full International Copyright. Published by Future Strategies Inc. USA v Table of Contents FOREWORD 7 Dr Bruce Silver, Bruce Silver Associates, USA INTRODUCTION 9 Layna Fischer, Future Strategies Inc. USA SECTION 1 Guide to bpmn Technical Aspects NEW CAPABILITIES FOR PROCESS MODELING IN bpmn 17 Stephen A.

6 White PhD, International Business Machines, and Conrad Bock, National Institute of Standards and Technology, USA NEW CAPABILITIES FOR INTERACTION MODELING IN bpmn 31 Conrad Bock, National Institute of Standards and Technology, USA, and Stephen A. White PhD, International Business Machines ANALYTICS FOR PERFORMANCE OPTIMIZATION OF BUSINESS PROCESSES 55 Robert M. Shapiro, OpenText, USA and Hartmann Genrich, GMD (retired), Germany MAKING A bpmn MODEL EXECUTABLE 71 Lloyd Dugan, BPMN4 SCA, USA, and Nathaniel Palmer, SRA International, Inc., USA bpmn EXTENSION FOR SOCIAL BPM 93 Piero Fraternali, Marco Brambilla and Carmen Vaca, Politecnico di Milano, Italy ADMISSION PROCESS OPTIMIZATION WITH bpmn AND OSCO (CASE STUDY) 105 Jack Xue, Butler University and Conseco Service LLC, USA ADDRESSING SOME bpmn MISCONCEPTIONS, FALLACIES, ERRORS, OR SIMPLY BAD PRACTICES 113 Denis Gagn , Trisotech, Canada REFACTORING bpmn MODELS.

7 FROM BAD SMELLS TO BEST PRACTICES AND PATTERNS 125 Darius Silingas and Edita Mileviciene, No Magic, Lithuania SIMULATION FOR BUSINESS PROCESS MANAGEMENT 135 John Januszczak, Director, MAXIMUS, USA COLLABORATIVE ACTIVITIES INSIDE POOLS 151 Michele Chinosi, European Commission Joint Research Centre, Italy BESPOKE ENTERPRISE ARCHITECTURE: TAILORING bpmn USING CONFORMANCE CLASSES 165 Dennis E. Wisnosky, Office of the Deputy Chief Management Officer, Department of Defense, and Michael zur Muehlen , Center for Business Process Innovation, Stevens Institute of Technology, USA SECTION 2 Guide to the Business Imperative for bpmn bpmn AND BUSINESS STRATEGY: ONE SIZE DOES NOT FIT ALL 177 Lionel Loiseau, BNP Paribas Personal Finance Process & Performance Ana-lyst and Michael Ferrari, Analyst, France Extracted with permission from bpmn Handbook Second Edition 2012 Full International Copyright.

8 Published by Future Strategies Inc. USA OF CONTENTS vi bpmn FOR BUSINESS PROFESSIONALS: MAKING bpmn FIT FOR FULL BUSINESS USE 189 Tobias Rausch, Harald Kuehn, BOC AG, Marion Murzek, BOC GmbH, Austria and Thomas Brennan, BOC Ltd, Ireland BEST PRACTICE GUIDELINES FOR bpmn 203 Jakob Freund and Matthias Schrepfer, camunda services GmbH, Germany HUMAN-READABLE bpmn DIAGRAMS 217 Thomas Allweyer, Professor, University of Applied Sciences Kaiserslautern, Germany BUSINESS PROCESS INTEGRATION IN A DEFENSE PRODUCT-FOCUSED COMPANY (CASE STUDY) 233 Kerry M. Finn, Enterprise SOA Lead and J. Bryan Lail, Chief Architect, Raytheon Company, USA bpmn USED BY BUSINESS PROFESSIONALS: AN IN-DEPTH REFLECTION ON BPM WITH bpmn BY THE SWISS FOITT 243 BOC: Christian Lichka, Diana Boudinova; FOITT: Jochen Sommer, Frank Wittwer MULTI-FACETED BUSINESS PROCESS MODELING 253 Marco Brambilla, Politecnico di Milano, and Stefano Butti, Web Models Srl, Italy SECTION 3 Reference and Appendices REFERENCE GUIDE XPDL : INCORPORATING bpmn PROCESS MODELING EXTENSIONS 267 Robert M.

9 Shapiro, WfMC Chair XPDL Technical Committee, USA XPDL IMPLEMENTATIONS 281 bpmn SUPPORTING ORGANIZATIONS 285 bpmn GLOSSARY 287 AUTHORS' APPENDIX 291 INDEX 301 FURTHER RESOURCES AND READING 305 Extracted with permission from bpmn Handbook Second Edition 2012 Full International Copyright. Published by Future Strategies Inc. USA bpmn Handbook 2nd Edition Introduction Layna Fischer, Future Strategies Inc. USA Authored by members of WfMC, OMG and other key participants in the development of bpmn , the bpmn Handbook Second Edition assembles industry thought-leaders and international experts. Following the ground-breaking body of work in the bpmn Handbook First Edition this book is greatly expanded with substantial new content and chapters updated to the latest advances in this important standard.

10 The authors examine a variety of aspects that start with an introduction of what s new and updated in bpmn , and look closely at interchange, best practices, analytics, conformance, optimization, choreography and more from a technical perspective. The authors also address the business imperative for widespread adoption of the standard by examining best practice guidelines, bpmn business strategy and the human interface including real-life case studies. Other critical chapters tackle the practical aspects of making a bpmn model executable and the basic timeline analysis of a bpmn model. FOREWORD Bruce Silver, Principal, Bruce Silver Associates The bpmn Handbook illustrates this diversity of interest in the new standard.