Building and Renovation Services Electric Service Change ...

1 Building and Re novation Servi ces Electric Service Change Exi stin g Servi ce Obtai n any necessary permits Getting started guide for you r home If you are making changes to you r existing Electric Service at you r hom e suc h as installing an Electric vehicle charging station, adding new room s to you r property, or upgrading you r panel, let Pacific Gas and Electric Company (PG&E) help you meet technical requirements and coordinate you r Service Change .

2 Onc e you submit your application to PG& E we wil l creat e a schedule to mee t you r Service connection needs. Follow these steps to get started: Befor e contacting PG&E, you must secure the appropriate permits required by your cit y or county Building and planning department. Be sur e to have all approved documentation read y to submit to PG&E, thi s wil l hel p sav e tim e as you begin your project. 1 2 Appl y for Appl y for Change to existing electri c Service usin g Customer Connections Onlin e at Change to You wil l be assigned a dedicated PG&E customer Service existing representative who becomes the point of contact for you or your contractor.

3 PG& E recommends you contact an electrical contractor to hel p you plan you r Service Change . Service 3 PG& E will contact you within thre e days A PG& E representative wil l contact you within thre e days . You or your contractor will be aske d to supply detail s of the project including scope, timeline, blueprints an d the load requirements for the electrical appliances you pla n to install. You r PG&E representative can answer you r questions and infor m you of issue s you may not have take n int o account, such as potential cost s or technica l standards.

4 If necessary, a fiel d meeting wil l be scheduled. PG& E use s the information you suppl y during a phone or on- sit e meet in g to prepare a project design. 4 PG& E will During the project desig n phase, we identify you r project cost s an d prepare construction prepare drawings. At thi s time , you may b e aske d to pay a desig n deposit, whic h woul d be credited project design toward the fina l amount you pay for the work.

5 5 Additional references You or you r contractor may nee d to refe r to the GREENBOOK at , whic h is a reference manual containing helpful information suc h as technical specifications and drawings. Th e following sections may be especially useful whe n making changes to your Electric Service : For overhead electrical Service : Electric Service Overhead Electric Metering General Electric Metering residential For underground electrical Service : Electric Service Underground Electric Metering General Electric Metering residential Methods and Requirements for Installing residential Underground Electric Services 0- 600 V to Customer-Owned F acilities Upgrading underground electrical line s may require the excavation of a trench.

6 You r PG&E representative will provide you wit h drawings that illustrate the trenc h rout e and specifications. Fo r mor e information about excavating a utilit y trenc h refer to Getting Started Guide: Trenching at Before you dig , cal l Underground Service Alert at 811 Monday through Frida y fro m 6 . to 7 . except for holidays. 6 Approve contract and mai l with payment In certain situations, you r representative may fin d that ther e is no need to upgrade your Electric Service or the utilit y facilities in you r neighborhood and you wil l be notified tha t there are no further step s to be taken.

7 If however, we fin d that alterations need to be made to you r overhead or underground Electric Service , along wit h the project design, you will receive a contract for the ful l amount of the project work . If you woul d like PG& E to proceed, mai l the signed contract along wit h your payment in the pre- addressed envelope provided to expedite processing and minimize delays. 7 Schedule Wor k wit h you r PG& E representative to schedule any construction wor k to be completed by PG&E. construction 8 Schedule Arrange for the appropriate local government agency to inspect the Electric panel.

8 Onc e it has inspection passed inspection contact you r PG&E representative to schedule the mete r connection. and meter connection For mor e information on how PG& E can help wit h Building and Renovation projects for you r hom e visi t or cal l 1 877 743 7782. PG&E refer s to Pacific Gas and Electric Company, a subsidiary of PG& E Corporation. 2013 Pacific Gas and Electric Company. All right s reserved. Thes e offerings are funded by California utilit y customers and administered by PG& E under the auspices of the California Publi c Utilities Commission.

9 PG& E print s its materials wit h soy base d ink s on recycled paper. August 2013 CMM-1210-0762