BUSINESS MANAGEMENT 1A MODULE GUIDE 2014 (First …

1 IIE MODULE GUIDE BMNG5111 The Independent Institute of Education (Pty) Ltd 2014 - Page 1 of 130 BUSINESS MANAGEMENT 1A MODULE GUIDE 2014 (First Edition: 2012) This manual enjoys copyright under the Berne Convention. In terms of the Copyright Act, no 98 of 1978, no part of this manual may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording or by any other information storage and retrieval system without permission in writing from the proprietor. The Independent Institute of Education (Pty) Ltd is registered with the Department of Higher Education and Training as a private further and higher education and training institution under the Further Education and Training Colleges Act, 2006 (reg.)

2 No. 2009/FE07/003, prov. to 31/12/ 2014 ) and the Higher Education Act, 1997 (reg. no. 2007/HE07/002). IIE MODULE GUIDE BMNG5111 The Independent Institute of Education (Pty) Ltd 2014 - Page 2 of 130 DID YOU KNOW? Student Portal The full-service Student Portal provides you with access to your academic administrative information, including: an online calendar, timetable, academic results, MODULE content, financial account, and so much more! MODULE Guides or MODULE Manuals When you log into the Student Portal, the MODULE Information page displays the MODULE Purpose and Textbook Information including the online MODULE Guides or MODULE Manuals and assignments for each MODULE for which you are registered.

3 Supplementary Materials For certain modules, electronic supplementary material is available to you via the Supplementary MODULE Material link. MODULE Discussion Forum The MODULE Discussion Forum may be used by your lecturer to discuss any topics with you related to any supplementary materials and activities such as ICE, etc. To view, print and annotate these related PDF documents, download Adobe Reader at following link below: IIE MODULE GUIDE BMNG5111 The Independent Institute of Education (Pty) Ltd 2014 - Page 3 of 130 IIE Library Online Databases The following Library Online Databases are available to you.

4 Please contact your librarian if you are unable to access any of these. EBSCO host This database contains full text online articles. User name and password: Please ask the librarian Inmagic The Online Public Access Catalogue. Here you will be able to search for books that are available in all the IIE campus libraries. No password required SABINET This database will provide you with books available in other libraries across South Africa. User name and password: Please ask the librarian e-Brary This database provides access to full text online books, some of which form part of the IIE recommended reading lists. Password: Use your Student Number IIE MODULE GUIDE BMNG5111 The Independent Institute of Education (Pty) Ltd 2014 - Page 4 of 130 Table of Contents DID YOU KNOW?

5 2 Using this GUIDE .. 6 Introduction .. 7 MODULE Resources .. 8 MODULE Purpose .. 8 MODULE Outcomes .. 8 MODULE Pacer .. 9 Assessments .. 15 Glossary of Key Terms for this MODULE .. 17 Learning Unit 1: The BUSINESS World and BUSINESS MANAGEMENT .. 27 1 Key Concepts Covered in this Learning Unit .. 27 2 Recommended Additional Reading .. 33 3 Recommended Digital Engagement and Activities .. 33 4 Interactive Work Space .. 33 Learning Unit 2: Entrepreneurship .. 36 1 Key Concepts Covered in this Learning Unit .. 36 2 Recommended Additional Reading .. 46 3 Recommended Digital Engagement and Activities .. 47 4 Interactive Work Space .. 48 Learning Unit 3: Establishing a BUSINESS .

6 50 1 Key Concepts Covered in this Learning Unit .. 50 2 Recommended Additional Reading .. 59 3 Recommended Digital Engagement and Activities .. 60 4 Interactive Work Space .. 60 Learning Unit 4: The BUSINESS Environment .. 63 1 Key Concepts Covered in this Learning Unit .. 63 2 Recommended Additional Reading .. 73 3 Recommended Digital Engagement and Activities .. 73 4 Interactive Work Space .. 74 Learning Unit 5: Corporate Social Responsibility .. 76 1 Key Concepts Covered in this Learning Unit .. 76 2 Recommended Additional Reading .. 83 3 Recommended Digital Engagement and Activities .. 83 4 Interactive Work Space .. 83 Learning Unit 6: Introduction to General MANAGEMENT .

7 86 1 Key Concepts Covered in this Learning Unit .. 86 2 Recommended Additional Reading .. 89 3 Recommended Digital Engagement and Activities .. 90 4 Interactive Work Space .. 90 Learning Unit 7: Planning .. 92 1 Key Concepts Covered in this Learning Unit .. 92 2 Recommended Additional Reading .. 99 3 Recommended Digital Engagement and Activities ..100 4 Interactive Work Space ..100 Learning Unit 8: Organising ..103 IIE MODULE GUIDE BMNG5111 The Independent Institute of Education (Pty) Ltd 2014 - Page 5 of 130 1 Key Concepts Covered in this Learning Unit ..103 2 Recommended Additional Reading ..108 3 Recommended Digital Engagement and Activities.

8 108 4 Interactive Work Space ..109 Learning Unit 9: Leading ..111 1 Key Concepts Covered in this Learning Unit ..111 2 Recommended Additional Reading ..117 3 Recommended Digital Engagement and Activities ..117 4 Interactive Work Space ..118 Learning Unit 10: Controlling ..120 1 Key Concepts Covered in this Learning Unit ..120 2 Recommended Additional Reading ..123 3 Recommended Digital Engagement and Activities ..124 4 Interactive Work Space ..124 Bibliography ..126 Plagiarism ..127 IIE MODULE GUIDE BMNG5111 The Independent Institute of Education (Pty) Ltd 2014 - Page 6 of 130 Using this GUIDE This GUIDE has been developed to support your use of the textbook prescribed for this MODULE .

9 There may be occasions when the textbook does not provide sufficient detail regarding a particular idea or principle. In such instances, there may be considerable additional detail included in the GUIDE . However, this GUIDE should not be used as a stand-alone textbook, as the bulk of the information that you will need to engage with will be covered in the prescribed textbook. In addition, each Learning Unit in this GUIDE could contain three (3) different types of engagement, referred to as Interactive Work Spaces, as listed below: 1. Izimvo Exchange Izimvo is an isiXhosa word for ideas and so this is the exchanging or sharing of ideas.

10 These are in-class debates or discussions linked to the subject matter and/ or current affairs. 2. Activities These are varied interactions in which you can engage with the subject matter. 3. Revision Exercises These are questions/ tasks based on theory. The purpose of the Interactive Work Space is to provide opportunities for you to engage with the subject matter in the Learning Unit both in and outside the classroom in preparation for assessments. In different modules there would be more or less emphasis on the different types of engagement, depending on the nature and objectives of the particular MODULE . IIE MODULE GUIDE BMNG5111 The Independent Institute of Education (Pty) Ltd 2014 - Page 7 of 130 Introduction This MODULE will introduce you to the field of BUSINESS MANAGEMENT .