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1 Service and Warranty Information 2013C- class , CL- class , CLS- class , E- class , G- class , GL- class , GLK- class , M- class , S- class , SL- class , SLK- class , SLS- ClassQUICK REFERENCE TO WARRANTY COVERAGE(Complete warranty coverage starts on ( Page 11)BASIC WARRANTYTIRES, WHEEL ALIGNMENT AND BALANC-ING, BRAKE DISCS AND PADS, GLASS, WIPER BLADES AND INSERTSEMISSION PERFORMANCE/CONTROL(Federal)EMISSION PERFORMANCE/CONTROL(Federal)EMISSION PERFORMANCE(California, Connecticut, Maine, Maryland, Massa-chusetts, New Jersey, Oregon, Pennsylvania,Rhode Island, Vermont and Washington)EMISSION CONTROL(California, Connecticut, Maine, Maryland, Massa-chusetts, New Jersey, Oregon, Pennsylvania,Rhode Island, Vermont and Washington)EMISSION PERFORMANCEP artial Zero-Emission Vehicles (PZEV), E400 HYBRID and S400 HYBRID Only (Oregon, Pennsylvania and Washington)EMISSION CONTROLP artial Zero-Emission Vehicles (PZEV), E400 HYBRID and S400 HYBRID Only (Oregon, Pennsylvania and Washington))

2 EMISSION PERFORMANCE/CONTROLP artial Zero-Emission Vehicles (PZEV), E400 HYBRID and S400 HYBRID Only (California, Connecticut, Maine, Maryland, Massachusetts, New Jersey, New York, Rhode Island and Vermont) EMISSION PERFORMANCE/CONTROLHigh Voltage Battery - E400 HYBRID and S400 HYBRID Only (California, Connecticut, Maine, Maryland, Massachusetts, New Jersey, New York, Rhode Island and Vermont) Years in Service12345678910 11 12 13 14 1510 Years/150,000 Miles15 Years/150,000 Miles(Limited Coverage - please refer to text)7 Years/70,000 Miles(Limited Coverage - please refer to text)3 Years/50,000 Miles 7 Years/70,000 Miles(Limited Coverage - please refer to text)3 Years/50,000 Miles 2 Years/24,000 Miles1 Year/12,000 Miles4 Years/50,000 Miles8 Years/80,000 Miles(Limited Coverage - please refer to text)Service and Warranty1 Dear Mercedes-Benz Owner:As an authorized Mercedes-Benz Center, we are dedicated to providing you with unparalleled Commitment to Excellence in Sales and will always do everything possible to live up to this com-mitment.

3 Authorized Mercedes-Benz Center s Signature and Stamp2 Service and WarrantyAuthorized Mercedes-Benz Center InformationN a m e : A d d r e s s : C i t y , S t a t e , Z I P C o d e : S a l e s D e p a r t m e n t H o u r s.

4 Telephone: F a x : E - m a i l : S e r v i c e D e p a r t m e n t H o u r s : Telephone: F a x : E - m a i l : P a r t s D e p a r t m e n t H o u r s : Telephone: F a x : E - m a i l.

5 A d d i t i o n a l C u s t o m e r A s s i s t a n c e / S e r v i c e s : Service and Warranty3 Vehicle Warranty InformationM o d e l : S e r i a l N u m b e r : V I N.

6 O w n e r : A d d r e s s : C i t y / S t a t e / Z I P : European Delivery Domestic Delivery Delivery/Warranty:Mo.

7 Day Yr. Selling authorized Mercedes-Benz Center Code: LIMITED WARRANTY TERMS: The first to occur of 4 Years or 50,000 miles from date of delivery or when put into service. (See details starting on ( Page 11) of this booklet.)O T H E R : _____Owner s Signature4 Service and WarrantyNew Vehicle Systems Checkout Inspection/DeliveryNEW VEHICLEPRE-DELIVERYINSPECTIONPERFORMEDM onth Day Year _____Service Manager s SignatureDelivery and Owner InstructionsOwner instructed in operation of vehicle per Mercedes-Benz New Vehicle Delivery Program Service and Warranty Information Booklet.

8 Operator Manuals and Maintenance Booklet reviewed with owner Owner introduced to Service Department Staff Owner instructed on: Maintenance Schedule Tire Rotation mbrace Roadside Assistance _____Mercedes- benz Sales Representative s SignatureService and Warranty5 ContentsTo the Owner .. 6 New Vehicle Limited Warranty .. 11 Emission Control System Maintenance .. 18 Emission Systems Warranty (Federal) .. 19 Emission Performance Warranty (Federal) .. 21 Warranted Emission Related Components - Gasoline or Flexible Fuel Engine.

9 26 Warranted Emission Related Components - BlueTEC Diesel Engine with DEF .. 28 Emission Control System Warranty(CA, CT, MA, MD, ME, NJ, OR, PA, RI, VT and WA) .. 30 Notice of Address Change or Pre-Owned Vehicle Purchase .. CenterfoldDefect Warranty Coverage - Gasoline or Flexible Fuel Engine(CA, CT, MA, MD, ME, NJ, OR, PA, RI, VT and WA) .. 38 Defect Warranty Coverage - BlueTEC Diesel Engine with DEF(CA, CT, MA, MD, ME, NJ, OR, PA, RI, VT and WA) .. 42 Defect Warranty Coverage - PZEV, E400 HYBRID and S400 HYBRID (OR, PA and WA) .. 43 Emission Control System Warranty PZEV, E400 HYBRID and S400 HYBRID(CA, CT, MA, MD, ME, NJ, NY, RI and VT ).

10 44 Warranty Emission Related Components PZEV, E400 HYBRID and S400 HYBRID.. 52 Warranty Enforcement Laws (Lemon Laws) .. 54 Important Notice for CA Retail Buyers and Lessees of Mercedes-Benz Vehicles.. 57 Questions, Loss of Warranty Booklet, Address Change .. 58To Purchasers of Pre-Owned Mercedes-Benz Vehicles .. 59 Service and Warranty6To the OwnerGeneralThe subsequent pages of this Service and Warranty Information booklet describe some service requirements and the war-ranties you receive as a Mercedes-Benz vehicle is covered under the terms of these Warranties and your authorized Merc