Candidate Handbook for State Credentialing

1 Candidate Handbook for State Credentialing for the National Clinical Mental Health Counseling examination (NCMHCE). 3 Terrace Way Greensboro, NC 27403-3660. Tel: 336-482-2856 Fax: 336-482-2852. * The Center for Credentialing & Education, Inc. (CCE) values diversity. There are no barriers to Credentialing on the basis of gender, race, creed, age, sexual orientation or national origin. revised 4-2018. 1. TABLE OF CONTENTS. TAKING THE 10. About NBCC Identification Independent Testing Agency Security Nondiscrimination Policy examination Restrictions Eligibility Requirements Misconduct examination Administration Copyrighted examination Questions Holidays Beginning the examination REGISTERING FOR AN Instructions Registration Form Expiration examination Screen examination Reregistration FOLLOWING THE 12 Fees and Refund Policy Pass/Fail Score Determination SCHEDULING AN 5 Scores Cancelled by NBCC, CCE or Pearson VUE.

2 Testing Center Locations If You Pass the examination Special Arrangements for Candidates If You Do Not Pass the examination With Disabilities Appealing examination Results examination Appointment Changes Failing to Report for an examination Missed Appointments and Cancellations Confidentiality Score Verification Inclement Weather, Power Failure or Emergency SELECTED examination 6 examination 8 Sample Clinical Simulation Preparing for the examination FOR MORE INFORMATION. All questions and requests for information about State licensure requirements should be directed to the State Credentialing board to which you are applying. (Refer to insert for State -specific information.)

3 All questions and requests for information about All questions and requests for information about the NBCC examination program should be examination scheduling should be directed to directed to Center for Credentialing & Education Pearson VUE. 3 Terrace Way 5601 Green Valley Dr. Greensboro, NC 27403 Bloomington, MN 55437. Voice: 336-482-2856 Voice: 866-904-4432. Fax: 336-482-2852 Web site: Web site: Copyright (C) 2015. National Board for Certified Counselors, Inc. (NBCC). All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy or recording, or stored in any information and retrieval system, without permission in writing from NBCC.

4 2. INTRODUCTION ELIGIBILITY REQUIREMENTS. This Handbook provides information about the Please check with your State board for specific examination and registration process for the information about licensure application National Clinical Mental Health Counseling procedures and any additional requirements. examination (NCMHCE). It outlines the design If you have previously achieved a passing and content of the examination and guides score on an NBCC examination , contact your candidates through the examination process, State board to determine if you are exam- from registration through test-taking. For exempt. You may be required to apply to your your convenience, this Handbook can be State board prior to sitting for the NCMHCE.

5 Downloaded from Candidates may not schedule an examination with Pearson VUE until they have registered with CCE. ABOUT NBCC. The National Board for Certified Counselors examination ADMINISTRATION. (NBCC) is internationally recognized as a leading provider of counselor Credentialing The examination is delivered by computer at examinations. All 50 states, Guam, Puerto more than 250 Pearson VUE testing centers Rico and the District of Columbia administer located throughout the United States. NBCC examinations as part of their counselor Generally, there are no application deadlines Credentialing requirements. Based on its and a Candidate may submit a registration form reputation for excellence in the examination and fee at any time.

6 Testing is normally during field, NBCC has provided consultation services the first two full weeks of each month. The for examination and credential development examination is administered by appointment to many other organizations in the United States only on dates authorized by CCE, Monday and abroad, including NBCC's affiliate the through Saturday beginning at 8 with the Center for Credentialing & Education (CCE). last appointment at 5:30 Please contact NBCC has contracted with CCE to oversee the Pearson VUE for particular locations and examination process. details. Available dates will be indicated when scheduling your examination .

7 Candidates are scheduled on a first-come-first-served basis. INDEPENDENT TESTING AGENCY Therefore, candidates are advised to submit registration material approximately 60 days prior CCE has contracted with Pearson VUE to to the desired exam period. assist in the administration and scoring of the NCMHCE. Pearson VUE is headquartered in Minneapolis, Minnesota, with regional offices in HOLIDAYS. Australia, China, Dubai, India, Japan, the United Kingdom and the United States. Examinations are not offered on the following holidays: New Year's Day NONDISCRIMINATION POLICY. Memorial Day NBCC, CCE and Pearson VUE do not Independence Day (July 4).

8 Discriminate against candidates on the basis of Labor Day gender, race, creed, age, sexual orientation or Thanksgiving Day and the following Friday national origin. Christmas Eve Day (Limited hours). Christmas Day 3. REGISTERING FOR AN SCHEDULING AN. examination examination . Examinees have the option to register online or After you have completed the registration via a paper registration form. Online registration process and are approved to schedule your is the preferred method, as it requires a shorter examination , you will receive an e-mail from processing time. Pearson VUE with your Candidate ID number. There are two ways to schedule an appointment o begin the online registration process, go to for the examination : and choose the ProCounselor tab.

9 Candidates cannot 1. Online scheduling is the preferred method. schedule an examination appointment with To use this service: Pearson VUE until CCE has processed their Retrieve your Candidate ID number registration. Pearson will send e-mail notification from the e-mail. to registered candidates with examination scheduling procedures. Go to and select Create Account.. Follow the simple, step-by-step To instead request a paper registration form, instructions to select your contact Be aware examination program and register that a paper registration will require an for an examination . extended processing time. Or REGISTRATION EXPIRATION 2.

10 Telephone: Call Pearson VUE at 866-904-4432. to schedule an examination appointment. A Candidate who fails to test within six months This toll-free number is answered from 7 after registering with CCE forfeits the registration to 7 Central time Monday through and all fees paid to take the examination . Friday. You may experience extended hold times. examination REREGISTRATION When scheduling an examination , be prepared to confirm a location and a preferred date If you are unsuccessful in your examination and time for testing, and to provide your client attempt, you may reregister after a three-month Candidate ID number. Pearson VUE uses this waiting period by following the same registration number only for identification in maintaining process; however, you will not be able to re-test your record.