Care service inspection report - Kibble Education & Care ...

1 care service inspection reportFull inspectionArran VillaCare Home Service6 Mackerston PlaceLargsInspection report for arran VillaInspection completed on 30 March 2016 service provided by: Kibble Education and care CentreService provider number: SP2004007042 care service number: CS2012314383 inspection Visit Type: UnannouncedCare services in Scotland cannot operate unless they are registered with theCare Inspectorate. We inspect, award grades and set out improvements thatmust be made. We also investigate complaints about care services and takeaction when things aren't good get in touch with us if you would like more information or have anyconcerns about a care UsCare InspectorateCompass House11 Riverside DriveDundeeDD1 600 @careinspectInspection reportInspection report for arran Villapage 2 of 27 SummaryThis report and grades represent our assessment of the quality of the areas ofperformance which were examined during this for this care service may change after this inspection following

2 Otherregulatory activity. For example, if we have to take enforcement action to makethe service improve, or if we investigate and agree with a complaint someonemakes about the gave the service these gradesQuality of care and support4 GoodQuality of environment5 Very GoodQuality of staffing5 Very GoodQuality of management and leadership5 Very GoodWhat the service does wellThe staff and manager benefited from a well planned and thorough inductionprocess before the house welcomed the first helped the adults toestablish clear aims and objectives which has underpinned their practice as theservice have a good mix of experience and

3 Skills and have built positiverelationships with the young has been good opportunities forstaff and young people to enjoy time use of the surrounding area has enabled young people to experiencepositive recreational people had good day the service could do betterAs a new service it is important that the team continue to evaluate theirprogress and the impact the service has had on young reportInspection report for arran Villapage 3 of 27 What the service has done since the last inspectionThis is the service 's first inspection since , we found the service to be performing very well at this planning from management and a committed and motivated staff teamhave helped to establish a warm and positive culture within the and staff were alert to areas for development and were implementinga plan to address reportInspection report for arran Villapage 4 of 271 About the service we inspectedThe care Inspectorate regulates care services in Scotland.

4 Information about allcare services is available on our website at service has been registered with the care Inspectorate since Villa care Home is provided byKibble Education and care the coastal town of Largs, this large house provides individual bedrooms, twoshared living rooms, shared dining area and a large house is close to parks, beach and community is close to publictransport Education and care Centre states that arran Villa care Home provides anearly intervention residential service for up to five at risk children aged between5 and 12 is a pre-fostering service that aims to ease transition tofoster care and support children in their foster is achievedthrough approved Foster Carers from Kibble 's Intensive Fostering Serviceworking closely with staff to provide progressive community based care from anovernights respite up to and including six

5 Overnights shared care prior tomoving to an appropriately 'matched' foster recommendation is a statement that sets out actions that a care serviceprovider should take to improve or develop the quality of the service , but wherefailure to do so would not directly result in are based on the National care Standards, SSSC codes ofpractice and recognised good practice. These must also be outcomes-based andif the provider meets the recommendation this would improve outcomes forpeople receiving the requirement is a statement which sets out what a care service must do toimprove outcomes for people who use services and must be linked to a breachin the Public services Reform (Scotland) Act 2010 (the "Act"), its regulations, orInspection reportInspection report for arran Villapage 5 of 27orders made under the Act, or a condition of registration.

6 Requirements areenforceable in make requirements where (a) there is evidence of poor outcomes for peopleusing the service or (b) there is the potential for poor outcomes which wouldaffect people's health, safety or on the findings of this inspection this service has been awarded thefollowing grades:Quality of care and support- Grade 4 - GoodQuality of environment- Grade 5 - Very GoodQuality of staffing- Grade 5 - Very GoodQuality of management and leadership- Grade 5 - Very GoodThis report and grades represent our assessment of the quality of the areas ofperformance which were examined during this for this care service may change following other regulatory activity.

7 Youcan find the most up-to-date grades for this service by visiting our or by calling us on 0345 600 9527 or visiting one ofour reportInspection report for arran Villapage 6 of 272 How we inspected this serviceThe level of inspection we carried outIn this service we carried out a low intensity inspection . We carry out theseinspections when we are satisfied that services are working hard to provideconsistently high standards of we did during the inspectionWe made an unannounced inspection to the house onSunday 20 Marchand afurther visit onWednesday 30 March 2016.

8 We gave feedback to the servicemanageron this this inspection we gathered evidence from various sources, including therelevant sections of policies, procedures, records and other spoke to:- four young people-six residential workers-one senior residential worker- the service received 13 care Standards questionnaires from receivedthree care Standards questionnaires from young spent time with staff and young looked at:- a sample of young people's case files, including care plans, risk assessments,behaviour management plans- evidence of how staff consulted with the young people, including records of'Kids catch up' meetings- photographsInspection reportInspection report for arran Villapage 7 of 27- health & safety records.

9 Including incident records- the environment- environmental risk assessments- records of staff meetings- staff training records- policies and the service against quality themes and statementsWe inspect and grade elements of care that we call 'quality themes'. Forexample, one of the quality themes we might look at is 'Quality of care andsupport'. Under each quality theme are 'quality statements' which describewhat a service should be doing well for that theme. We grade how the serviceperforms against the quality themes and of what we found are in Section 3: The inspectionInspection Focus Areas (IFAs)In any year we may decide on specific aspects of care to focus on during ourinspections.

10 These are extra checks we make on top of all the normal ones wemake during inspection . We do this to gather information about the quality ofthese aspects of care on a national basis. Where we have examined aninspection focus area we will clearly identify it under the relevant safety issuesWe do not regulate fire safety. Local fire and rescue services are responsible forchecking services . However, where significant fire safety issues becomeapparent, we will alert the relevant fire and rescue services so they mayconsider what action to take.