Care start - The Network

1 CarestartBasic Skills E S O LWorkbook Entry TwoP1 IntroductionP1 Initial AssessmentAppropriate for Entry 2P2 Task 1 Criteria , , , , an AccidentP6 Task 2 Criteria PastP8 Task 3 Criteria , , Mrs ScottTask 4 Criteria , AccidentsP12 Task 5 Criteria , Of Order NoticeP14 Task 6 Criteria , , and NounsP16P10 Task 7 Criteria BillP19 Task 8 Criteria , WordsP20 Task 9 Criteria , , , About Your JobP21 Task 10 Tutor OnlyConversation with ClientP23 Task 10 Student Only Criteria , , , , with ClientP24 Task 11 Criteria , , RequestsP25P27 ESOL Criteria List forEntry TwoIndexCare start Basic Skills ESOLW orkbook Entry TwoIntroduction - Entry TwoCare start Basic Skills ESOLW orkbookCare Sector English Language Training MaterialsThese learning materials were developed during the care start project - delivering English language training to the care and ESOL specialists involved with the project refined theteaching techniques through their experiences with the programmeand this experience has been distilled into this series of easy-to-use workbooks.

2 The workbooks have proven success in deliveringthe ESOL curriculum while also providing employees with sector-specifc learning materialsThis Entry 2 workbook is one of a set of four covering the ESOL curriculum. Examples of Entry 1, 3 and Level 1 can also beseen on our website workbooks are designed as work materials for tutors withstudents in a classroom setting. The materials can also be used toassess the students learning and demonstrate achievement ofspecific ESOL/Basic Skills criteria to support a student s workbook covers all of the ESOL criteria at that level, andeach worksheet is mapped to the ESOL curriculum. This isindicated in the box at the end of each task sheet where both tutorand student can sign and date when the criteria have beenachieved.

3 There is also a space for comments where the tutor can record feedback to the taking the Entry 2 City & Guilds 3792 Certificate in AdultLiteracy can use the materials to portfolio build, along with the City & Guilds AssessmentSpeaking and ListeningCan you describe to your tutor how to do the following activities?Explain how to make a cup of coffeeTutor notesExplain how to change a bedTutor notesExplain how to boil an eggTutor notesAnswer the following questions when your tutor asks:How long have you worked at your current employment?How do you travel to work?What is your favourite part of the day? care start Basic Skills ESOLW orkbook Entry TwoP2 Initial AssessmentRead the letter below : care start Basic Skills ESOLW orkbook Entry TwoWestworth Road SurgeryFulworthHantsH41 3 TLMrs PPhillips14 Knights LaneFulworthHantsH41 8 PQDear Mrs PhillipsI am writing to inform you that your appointment with the dentist thatwas scheduled for Tuesday 19th September at has beencancelled.

4 Unfortunately our dentist will not be available forappointments that day. Please call us on 01992 451361 to arrangeanother apologise for any inconvenience this may have caused HarrisFind the following words in the letter above and underline them:appointmentarrangeunfortunatelyavai labledentistcancelledP3 Initial AssessmentChoose the correct answer to the statements below:The appointment was scheduled for 19 September at dentists appointment has been dentist will call Mrs Phillips to arrange another you circle the correct way to spell each of the words below? care start Basic Skills ESOLW orkbook Entry TwoTrueFalseTrueFalseTrueFalseapointment appointmentappointtmentemergencyemerrgen cieemergincydocctordoctordoctercanceledc anncelledcancelledP4 Initial AssessmentCare start Basic Skills ESOLW orkbook Entry TwoFill in the form below with your details using capital letters:Write about yourself in the space could write about your family, yourinterests or your :First name:Address:Postcode:Telephone number(Daytime)(Evening)Date of Birth (DOB):Tutor Signature:Date:Student Signature:Date:Tutor Comments:P5 Task 1 care start Basic Skills ESOLW orkbook Entry TwoReporting an incidentYou work at a Residential Home.

5 On Friday 16th March at 2pm an incidentoccurred at address of your workplace is 19 Shale Gardens, Westbury, Surrey SM3 9 LQYou were carrying a tray of teas and you walked past a door,someone opened dropped the burnt your right are you going to do next?Tick the correct box1I am going to make some more tea and am going to report the accident and seek medical will go home and say Signature:Date:Student Signature:Date:Tutor Comments: 1 care start Basic Skills ESOLW orkbook Entry TwoP7 Incident Report FormDate of and time of incident: Where did the accident occur?Full name of person involved: Mr/ Mrs/ Miss/ Ms:Address: Postcode:Date of Birth: (DOB) Description of accident:Description of injury (if applicable):Action taken:Signed:Date:Witness Signature:Date:Complete the form below using BLOCKCAPITALS (capital letters):Simple PastYou were reporting an incident that happened in the when we add ed to the end of a verb we know that the event happened inthe past, before example:Last Wednesday I workedfrom 8am until I changedMr Anderson s in the spaces below with the correct words from the box.

6 1 Yesterday I Mr Collins to get month I every weekend at the residential morning I Mr Terry s doctor s last Monday I four 2 care start Basic Skills ESOLW orkbook Entry TwohelpedwashedtelephonedchangedworkedP8 yesterday I breakfast to them in the dining room. Tutor Signature:Date:Student Signature:Date:Tutor Comments: 2 care start Basic Skills ESOLW orkbook Entry TwoNot all verbs in the past follow this rule. Some exampleYesterday, I tidyed the linen cupboard. xYesterday, I tidied the linen cupboard. Here are some more irregular verbs in the past:Choose the correct word for the I the beds in yesterday I the the beds in theafternoon Ididn t have time I to the residentsbefore yesterday I to them afterbreakfastI was very I the dirty sheets inthe laundry yesterday I the dirty sheets in thewashing I breakfast to residents intheir e c a u s eastooktakemadespeakspokeputP9 Yesterday I at Mrs Scott s house at 8am.

7 I to her for about half an Iher breakfast whichtoast and a boiled egg. Mrs Scott also tea for breakfast. Then IMrs Scott to wash and dress. I alsoher , I Mrs Scott s bed and her 3 care start Basic Skills ESOLW orkbook Entry TwoEveryday I visit Mrs Scott at her home. Firstly, I arrive at 8amand speak to her for half an I make her breakfastwhich is usually toast and a boiled egg. Mrs Scott usuallydrinks tea in the morning. Then I help her to wash and also brush her hair. Finally, I make Mrs Scott s bed andempty her is what Iris does at work every morning:Read the following statements. Are they true() or false(x)Iris arrives at Mrs Scott s houseat Scott usuallyeats bacon helps MrsScott to wash and Scott lives in aresidential choose the correct words below to write about what Iris did yesterday:brushed arrived was emptied made drank spoke made helpedP10 Tutor Signature:Date:Student Signature:Date:Tutor Comments: 3 care start Basic Skills ESOLW orkbook Level TwoPut the words below in the correct order to make a sentencein the past:Make sure each sentence starts with a capital letter and ends with a full stop (.)

8 Or question mark (?)you collected have the yet linen dirtyweek last nurse the Giles Mr visiteddid time what miss have bath a Rosenight Jones last Mr very ill wasP11 Task 4 care start Basic Skills ESOLW orkbook Entry TwoHow to prevent accidents in the workplaceMatch the sentences below with the correct pictures:Fire alarms both upstairs and sure that stairs are well sure there are no exposed or trailing flexes or sure hot liquids are not kept at the edge of work Signature:Date:Student Signature:Date:Tutor Comments: 4 care start Basic Skills ESOLW orkbook Entry TwoNow write the sentences to show how to prevent accidents in the workplace:1234P13 Task 5 care start Basic Skills ESOLW orkbook Entry TwoThis washing machine is notworking. Do not use. Pleasetake all dirty laundry to Room 2.

9 It will be collected at4pm today and returned onThursday. (Engineer due torepair tomorrow).Is the washing machine working?Where should you put the dirty laundry?When will the clean washing be returned?Out of OrderP14 Tutor Signature:Date:Student Signature:Date:Tutor Comments: 5 care start Basic Skills ESOLW orkbook Entry TwoOut of OrderRewrite the notice using capital letters:P15 Adjectives and NounsNoun - a noun is an example, bottle, support - an adjective describes a noun. For example, new, the nouns and circle the adjectives below:For example, the plastic bagAdouble bedAgreen doorAn empty commodeAclean plate*Remember in a sentence the adjective comes before the 6 care start Basic Skills ESOLW orkbook Entry Twoa large bucket / a small bucketa rubber gloveP16 Put the adjectives and nouns below in alphabetical order:AdjectivesNounsTask 6 care start Basic Skills ESOLW orkbook Entry Twogreencleandoubleplasticemptycleanplat ebedcommodedoorbagP17 Tutor Signature:Date:Student Signature:Date:Tutor Comments: 6 care start Basic Skills ESOLW orkbook Entry TwoDon t forget that we use capital letters for certain nouns.

10 For example, names of people,places, days of the week, are called proper the sentences below using capital letters for the proper nouns:I work in client s name is don t work on have been a carer since Signature:Date:Student Signature:Date:Tutor Comments: 7 care start Basic Skills ESOLW orkbook Entry TwoLook at the telephone bill below:Answer the following questions:1 How much must Mrs Tyler pay for her telephone bill?Answer2 When must Mrs Tyler pay the bill?Answer3 What number should she call with any questions about the bill?Answer4 Where does Mrs Tyler live?Answer5 What is Mrs Tyler s telephone number?Answern l qTelephone servicesMrs PTyler16 Delta RoadCambridgeCB3 7 LTStatement Date:14 May 2003 Account No:74112199 Payment Due:14 June 2003 Bill SummaryDateRefNumberBalance10 April 20032119874301332 311624 +VAT all queries please call us on 0870 551 0890P19 Tutor Signature:Date:Student Signature:Date:Tutor Comments: 8 care start Basic Skills ESOLW orkbook Entry TwoMatch the words below with the correct definitions.