Central Clothing Distribution Facility

1 Central Clothing Distribution Facility Website Handbook Version Prepared By: KYLOC Table of Contents GENERAL ..5 PURPOSE OF THE USER HANDBOOK ..5 BACKGROUND ..5 POINTS OF CONTACT ..5 SYSTEM SUMMARY ..6 OVERVIEW ..6 NAVIGATING TO THE WEBSITE ..6 ACCESS TO THE SYSTEM ..7 REGISTRATION ..7 CONFIRMATION OF REGISTRATION ..7 CHANGES TO DODAAC REGISTRATION DATA ..7 ORDERING PROCESS ..8 LOGGING IN ..8 ORDERING .. 10 INDIVIDUAL ORDER .. 10 Like New Free Items Screen .. 13 Common Items Screen .. 14 Male/Female Screens .. 15 Accessories Screen .. 17 Ribbons and Attachments Screen .. 17 Order Summary Screen .. 18 Purchase Confirmation Screen .. 19 Receipt Screen .. 20 System-imposed Limitations .. 21 BULK ORDERS .. 22 General .. 22 Bulk Ordering Procedure .. 22 System-imposed Limitations on Bulk Ordering .. 23 DOCUMENT REGISTER .. 23 General.

2 23 Pending Orders .. 24 Shipped Orders .. 25 Received Orders .. 28 REPORTS .. 30 General .. 30 Bulk Order Report .. 31 Emergency Urgent Report .. 32 Soldier Demand History Report .. 33 Soldier Order History Report .. 34 State Demand Report .. 35 Unit Demand History Report .. 36 Unit Order History Report .. 37 Unit Order History - Detailed Report .. 38 Manipulating the Report Data .. 39 Clothing TURN-IN .. 40 Accessing The Turn-In Home Page .. 40 Creating A Clothing Turn-In For A Soldier .. 41 Viewing DODAAC Turn-In History .. 47 Viewing Soldier Turn-In History .. 48 GENERAL PURPOSE OF THE USER HANDBOOK The purpose of this user handbook is to provide the Unit Supply Sergeant with detailed instructions on website processes to be used in obtaining military uniforms and accessories from Central Clothing Distribution Facility (CCDF). BACKGROUND Establishment of CCDF was based upon results from a study.

3 This study investigated Army National Guard procurement methodologies for enlisted military Clothing . The purpose of the study was to seek out cost effective solutions in providing enlisted military Clothing while meeting the following requirements. Allow electronic submission of orders from the unit to the Distribution Facility . Issue ACU uniforms with US Army tapes and nametapes. Ship uniforms to units as soldier kits. Ship routine orders to arrive at units within 10 business days of ordering. Ship urgent orders to arrive at units within 3 business days of ordering. Generate backorders based on an original document number. Facilitate recycling of used, serviceable uniforms. POINTS OF CONTACT Customer Service 1-888-255-1131 Susan Thompson Customer Service Supervisor Commercial: 859-293-3688 DSN: 745-3688 Chris Ripy Assistant Director Commercial: 859-293-3475 DSN: 745-3475 Mailing Address: Bluegrass Station KYLOC, Building 6 Attn: Chris Ripy, Asst Director 5751 Briar Hill Rd Lexington, KY 40516-9721 Shipping Address (via the US Postal Service) for returned military Clothing : Bluegrass Station KYLOC, Building 6 Attn: Danny Neikirk 5751 Briar Hill Rd Lexington, KY 40516-9721 SYSTEM SUMMARY OVERVIEW The ARNG Central Clothing Distribution system is designed to provide consistent and responsive military Clothing support to ARNG enlisted soldiers by allowing units to order directly from the Distribution Facility and delivering orders directly to the unit via commercial carrier.

4 The ordering system is Internet-based. NAVIGATING TO THE WEBSITE Internet Web Site Addresses: or are the two Internet web addresses you may use in navigation to CCDF. If your computer is on the .mil network, you must use the web address. The .mil network architecture is not compatible with the .com web address and errors will result if you attempt to use the .com website from a computer on the .mil network. Prospective users must complete an Application for User Identification (ID), as prescribed by their state CCDF Administrator. Access to both .mil and .com web addresses are password protected and please remember that passwords are case sensitive. Informal questions and suggestions to CCDF may be posted on the Customer Talk website bulletin board. The bulletin board can be accessed at or by clicking the icon. No password is required for access to the bulletin board. ACCESS TO THE SYSTEM REGISTRATION Before a unit can receive support from CCDF three actions must be completed.

5 CCDF must be provided with contact and shipping address information for the unit. When a unit first transitions to this support, the State Administrator manages the process. Ordering access is controlled. This requires each individual be registered and authorized to submit orders through CCDF. State Administrators manage this process. Normally, the individual authorized to order for a unit will be the fulltime supply sergeant. An alternate authorized individual may be registered for a unit as well; this allows ordering to continue in the absence of the supply sergeant. It is the unit s responsibility to initiate any required changes by forwarding their request to their State Administrator. The State Administrator is solely responsible for inputting the Ordering Authority (OA) information, ceiling against which the unit/DODAAC can order, into the CCDF system. The OA is the dollar amount a unit is authorized to spend with CCDF during the fiscal year.

6 CCDF cannot adjust unit-ordering authority. Please contact the State Administrator to terminate an individual s access to CCDF. CONFIRMATION OF REGISTRATION State Administrators will notify new users when they are granted access to CCDF. The State Administrator will give new users a user identification (User ID) and password for accessing the CCDF website. If a user s password is lost or forgotten, please contact the State Administrator to have the password reset. CHANGES TO DODAAC REGISTRATION DATA Changes to a DODAAC s shipping address or any other DODAAC registration data must be sent to the State Administrator. Requests sent directly to CCDF will not be honored. This is a fraud-prevention requirement. ORDERING PROCESS LOGGING IN Bring your Internet browser up on your computer. In the address line, type or (if you are accessing on a commercial connection) and press Enter. The initial screen is displayed in Figure 4-1-1.

7 Figure 4-1-1. NGMMC Entry Screen Click on the CCDF button. The screen in figure 4-1-2 will be displayed. Figure 4-1-2. CCDF User Login Screen Enter your User ID and Password. Both are unique to individual users. To have website access, your unit must be registered and each authorized individual must have applied for and received a user ID and password. If a password is lost or forgotten, contact the State Administrator. The password logic for the CCDF website is shown below: 1. The Password must: be between 14 and 25 characters in length contain 3 upper case characters contain 3 lower case characters contain 3 numbers contain 3 special characters ( *, #, $, %, etc.) 2. Once implemented, the user will be prompted (at login) to change their password if their current password does not match the criteria above. 3. The user will be prompted (at login) to change their password if their current password is older than 150 days.

8 4. The user cannot create a new password if it matches one of the last three password values which they have used previously. Click the Logon button. The Main Menu screen is displayed (Figure 4-1-3). Figure 4-1-3. CCDF Main Menu Screen From this screen you can: Place an individual order for a soldier Place an order for military Clothing in bulk quantity Research information for pending, shipped, and received orders Generate reports Turn-in Clothing Get the name, e-mail address, and phone number of the State Administrator ORDERING INDIVIDUAL ORDER From the Main Menu (Figure 4-1-3), click on Individual Order. The Personal Clothing Request Screen, shown in figure 4-2-1, begins the order process. Figure 4-2-1. Personal Clothing Request Screen Complete the fields as follows. DODAAC The dropdown menu lists all the DODAACs for which you are authorized to order. Select the appropriate DODAAC for which you are placing an order.

9 Once a DODAAC is selected, you may review the DODAAC financial history for the current fiscal year by clicking on the View Balance button. The screen shown in Figure 4-2-2 is displayed. Figure 4-2-2. Ordering Authority Information Screen Current FY OA The current amount your state has allocated for purchasing required military Clothing from CCDF. State Adjustments Used by the State Administrators. Used to adjust unit OA amounts based on state needs or requirements. CCDF Adjustments Used by CCDF to adjust unit OA based on cancellation of unshipped orders. Orders This is the total for all items ordered from CCDF by the DODAAC during the current FY. Available Balance This is the total amount remaining available to you DODAAC for the current Fiscal Year (Available Balance = FYOA - Orders + Adjustments + Returns.) GENDER Choose male or female. LAST NAME Enter the last name of the soldier requiring Clothing .

10 FIRST NAME Enter the first name of the soldier requiring Clothing . MIDDLE INITIAL If none, leave blank. EDI-PI Enter the 10 digit EDI-PI, without dashes. GRADE Select pay grade ( , E-6) from drop-down menu. URGENCY Select the urgency of your order as follows: Routine Order must be delivered within 10 business days after it is submitted. Emergency Air Order must be delivered within three business days after it is submitted. This order will reach any customer within 3 business days after the customer submits it. This option is VERY EXPENSIVE. Emergency Air service is not available to OCONUS customers. Emergency Ground Order must be delivered within 3-6 business days. This order will be shipped the business day after the customer submits it. Delivery time will be the UPS ground standard for the state. For example, PA will receive the order 3 business days after they submit it, FL 4 business days, NV 5 business days, etc.