Certified Associate Project Management Handbook

1 Certified Associate in Project Management (CAPM) HandbookCAPM Table of Contents How to Use the CAPM Certification Hand book .. 1 About PMI s Certification Program .. 2 Overview of the CAPM Credential .. 3 Overview of the CAPM Certification .. 3 Timeline of the CAPM Certifi cation Process .. 4 CAPM Eligibility Requirements .. 5 CAPM Certification Application & Payment .. 6 How to Complete the Online Applic atio n .. 6 How to Record Your Education on the Application .. 7 Application Processing.

2 8 CAPM Certification Fees ..9 How to Submit Payment .. 10 CAPM Refund Policy .. 11 PMI Audit Process .. 12 CAPM Recertification .. 13 CAPM Examination Policies & Procedures .. 15 CAPM Examination Information .. 15 CAPM Examination Blueprint .. 16 Single Language Exams .. 17 Test Accommodation s for the Examination .. 18 Legal Restrictions on Taking the Examinatio n .. 19 Examinat ion Eligibility .. 20 How to Reschedule or Cancel Your online proctored and center based 23 Extenuating Circumstances.

3 23 PMI Examination Security and Confidentiality .. 25 Examinat ion Requirements and Instructions .. 26 Examination Report .. 32 Reexam inati on .. 32 Certification Complaints Process .. 33 Certification Policies & Procedures .. 33 Ce rtif ication Appeals Procedure .. 34 Rescheduling/Cancellation Policy .. 22 Use of Your CAPM Certif ication .. 35 PMI Code of Ethics and Professional Conduct .. 36 PMI Certification Application/Renewal Agreement .. 37 CAPM Certification Handbook revised 7 August 2020 2000-2020 Project Management Institute Inc.

4 All rights reserved. 1 How to Use the CAPM Certification Handbook This Handbook contains information on how you c an apply for the C ertifi ed A ssoci ate in Project Management (CAPM) certification a certification designed to reflect an individual s knowledge of Project Management processes and terminolog y. This Handbook applies to on line proctored testing candidates as well as center-based candidates. PMI requires that all CAPM certification applica nts read this entire Handbook . The purpose of this Handbook is to p rovide you wi th important information about the po lici es a nd procedures for obtaini ng and renewing the CAPM certification.

5 The features in t his Handbook allow you to: Fi nd information on ea ch po licy or procedure by clicking on a topic in the le ft navigation bar Fi nd ti ps and impor tant information by readi ng NOTES th roughout the Handbook Access the online application system and other information by c licking on links within this Handbook PMI CONTACT INFORMATION For general information about the PMI certification program, contact the Customer Care Service Cen tre in your region. Find this in formation at https:// Use the Online Certification system to apply: CAPM Certification Handbook last updated 7 August 2020 2000-2020 Project Management Ins titute, Inc.

6 All rights reserved. Revised: 2005, 20 06, 2007 , 2008 , 200 9, 2010, 201 1, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020 PMI, the PMI logo, Making Project Management indispensable for business results, PMBOK, CAPM, Certified Associate in Project Management (CAPM), PMP, Project Management Professional (PMP), Projec t Management Professional, the PM P logo, PgMP , Program Management Professional (PgMP), PMI-RMP, PM I Risk Management Professional (PMI-RMP), PMI-SP, PMI Scheduling Professional (PMI-SP)

7 , PMI-ACP, PM I Agile Certified Practitioner (PMI-ACP), PfMP and Portfolio Management Professional (PfMP) are marks of Project M anagement Institute, Inc. CAPM Certification Handbook revised 7 August 2020 2000-2020 Project Management Institute Inc. All rights reserved. 2 About PMI s Certification Program PMI offers a comprehensive certification program for practitioners with different levels of educatio n and experience. The certifications are developed and maintained through a rigorous process.

8 The certification program includes: Certifie d Associate in Project Management (CAPM) certificationPMI Agile Certified Practitioner (PMI-ACP) certificationPMI Professional in Business Analysis (PMI-PBA) certificationPMI Risk Management Professional (PMI-RMP) certificationPMI Scheduling Professional (PMI-SP) certificationProject Management Professional (PMP) certificationProgram Management Professional (PgMP) certificationPortfol io Management Professional (PfMP) certificationPMI s certifications are distinguished by their global development and application, which makes them transferable across industries and geographic borders.

9 The streng th of PMI s certifications is that they are portable and not tied to any single method, standard or organizatio n. The CAPM Certification tests an individual s knowledge of the Project Management Body of Knowledge (PMBOK Guide) and merely requires those who attain it to retest and recertify at the end of a five-year certification cycle. PMI s certification program is designed to ensure that all certification holders have demonstrated their competence through fair and valid measures.

10 Steps are taken to ensure only the most reliable testing measures are used in the assessment of candidates. For example, interviews can be influenced by how difficult the interviewer tend s to be, how well the candidate is performing that day, and even how many questions the interviewer asks along the same line of questioning. We have taken caution to ensure factors like these don t affect the outcome of the interview. PMI certifications are also developed by Project Management practitioners for practitioners.