Chase by Phone Menu Guide - Chase Online | Chase.com

1 For account Information including Money Market and Funds Transfers**Business ServiceLineWhether you need to check an account balance, transfer funds or make a payment, Business ServiceLineis the easy, convenient and secure way to do practically all of your Business ServiceLineis easier than ever! Option to use 2-digit account codes instead of complete account numbers when selecting accounts. Press *8 to hear a list of accounts & corresponding account codes. To customize your 2-digit account codes or Autoplayset-up, press *0 at any time to speak with a Telephone ServiceLineis available 24 hours a day, 7 days a week from any Phone . Just think you can bank from your office, home and even your Business ServiceLineServiceLine11--800800--CHASE3 8 (1 CHASE38 (1--800800--242242--7338)7338)Para espa ol, llame al 1 Para espa ol, llame al 1--888888--62 Chase (162 Chase (1--888888--622622--4273)4273)PRESS 1 PRESS 1 PRESS 2 PRESS 2 For Business Credit Information and payments PRESS 3 PRESS 3To apply for Business Credit, New Accounts, our Branch & ATM Locator or the Employee DirectoryPRESS 4 PRESS 4 For Funds Verification and Internet Customer ServicePRESS 5 PRESS 5To speakyourchoicesPRESS 1 PRESS 1 For loan& lineinformation& paymentsFor account information To make a payment**THEN PRESS:PRESS 2 PRESS 2 For credit card information & paymentsTHEN PRESS.

2 To make a payment**For account informationPRESS 1 PRESS 1To apply for Business Credit or a new accountPRESS 3 PRESS 3To speakto a specificemployee**Requires authentication using account Number and Tax Identification Number (TIN), Debit/ATM Card Number and PIN, or User ID and password (a User ID can be created by speaking with a Telephone Banker)221111 PRESS *0 PRESS *0To speak with a Telephone BankerPRESS 1 PRESS 1To verify funds on acheck* 1 Repeat what you ve just heard* 2 Select another account * 3 Return to previous menu* 4 Change your Password* 5 Obtain information on products and servicesThe following Star Menuoptions are available to assist you at any time:* 6 Transfer to Chase By Phone * 7 Go back to Main Menu* 8 For a list of accounts and corresponding account codes* 9 End the call* 0 Connect to a telephone bankerPRESS 2 PRESS 2 For Branch& ATM LocatorPRESS 2 PRESS 2 ForInternetCustomerService22 account Number account Number Authentication Authentication For account balanceFor transaction history and search optionsFor hold info & pendingtransactionsTo transfer fundsFor debit card optionsTo re-order checks orplace a stop paymentTo make a credit card or loan/line paymentTo select another accountTo return to Main MenuFor other options112233445566*7*7**THEN PRESS.

3 User ID or Debit CardUser ID or Debit CardAuthentication Authentication PRESS 1 PRESS 1 For Checking AccountsPRESS 2 PRESS 2 For Savings & Money MarketAccountsPRESS 3 PRESS 3 For CD or IRAPRESS 4 PRESS 4To TransferFundsPRESS STARPRESS STARFor Other OptionsConfirm your maturity date, current value,accrued interest and current PM Cutoff for postingsame dayHelp/Star MenuSelect account9977 Rev 07/31/07; Changes Effective 07/31/07