Citrix Workspace app for Windows

1 Citrix Workspace app forWindowsCitrix Product Documentation | 16, 2021 Citrix Workspace app for WindowsContentsAbout this release3 System requirements and compatibility45 Install and Uninstall51 Deploy62 Update70 Get started79 Configure97 Configuring Single sign on to Workspace app188 Authenticate191 Secure communications209 Storebrowse219 Citrix Workspace app Desktop Lock227 SDK and API232 ICA Settings Reference234 1999 2021 Citrix Systems, Inc. All rights Workspace app for WindowsAbout this releaseDecember 9, 2021 What s new in for Windows 11 Citrix Workspace app for Windows is now supported on the Windows 11 operating the list of fixed issues in this release, seeFixed issues in s new in 2109 Adaptive audioWith Adaptive audio, you don t need to configure the audio quality policies on the VDA. Adaptive au dio optimizes settings for your environment and replaces deprecated audio compression formats toprovide an excellent user :If UDP audio delivery is required for the real time audio application, Adaptive audio must bedisabled on the VDA to allow fallback to UDP audio more information, seeAdaptive Workspace BrowserThe Citrix Workspace Browser is a native browser running on the client machine.

2 It lets users openweb and SaaS applications from within the Citrix Workspace app in a secure manner. 1999 2021 Citrix Systems, Inc. All rights Workspace app for WindowsWith a continued focus on enriching the user experience, the new browser brings you an enhancedand a more native browser like user experience, complete with the following features: VPN less access to internal webpages Microphone and webcam support Tabbed browsing experience Multi window views Editable omnibox Bookmarks Shortcuts on the new tab page Customizable settings Proxy authentication support AnalyticsAdmins can enable Secure Workspace Access (SWA) or App protection policies including anti keylogging, anti screen capture, download, printing, clipboard restrictions, and watermarkingfunctionalities in varying combinations on a per URL more information, seeOverview. 1999 2021 Citrix Systems, Inc. All rights Workspace app for WindowsStoreFront to Workspace URL migrationAs your organization transitions from on prem StoreFront to Workspace , end users are required tomanually add the new Workspace URL to the Workspace app on their end points.

3 This feature en ables the administrators to seamlessly migrate users from a StoreFront store to a Workspace storewith minimal user more information about this feature, seeStoreFront to Workspace URL for custom web storesWith this release, you can access your organization s custom web store from the Citrix Workspace appfor use this feature, the administrator must add the domain or the custom web store to the list ofallowed URLs in the Global App Configuration Service. Once this is done, you can provide the customweb store URL in theAdd Accountscreen in the Citrix Workspace app. The custom web store opensin the native Workspace app more information about configuring custom web store, seeCustom web for Windows Hello and FIDO2 Security Keys based authenticationWith this release, you can authenticate to Citrix Workspace using Windows Hello and FIDO2 more information, seeOther Ways to authenticate to Citrix Sign On (SSO) to Citrix Workspace app from Microsoft Azure Active Directory (AAD)joined machines with AAD as identity providerWith this release, you can single sign on to Citrix Workspace app from Azure Active Directory (AAD)joined machines with AAD as the identity more information, seeOther Ways to authenticate to Citrix for Conditional Access with Azure Active DirectoryWith this release, Workspace administrators can configure and enforce Azure Active Directory condi tional access policies for users authenticating to Citrix Workspace more information, seeSupport for Conditional access with Azure AD.

4 1999 2021 Citrix Systems, Inc. All rights Workspace app for WindowsSupport for Service continuityThis release supports service continuity with Citrix Workspace Web Extensions. You can useWorkspace Web Extensions for Google Chrome or Microsoft Edge with Workspace app for Windows2109. These extensions are available atGoogle Chrome web storeand theMicrosoft Edge Add Workspace app communicates with the Citrix Workspace Web extension using the native mes saging host protocol for browser extensions. Together, the Workspace app and the Workspace Webextension use Workspace connection leases to give browser users access to their apps and desktopsduring continuityfor more Teams enhancementsThe following features are available only after the roll out of a future update from Microsoft the update is rolled out by Microsoft, you can check CTX253754 for the documentation updateand the announcement. Support for WebRTC: This release supports WebRTC for a better video conferencing experi ence along with Gallery View.

5 Screen sharing enhancement: You can share individual applications, Windows , or full screenusing the screen sharing feature in Microsoft Teams. Citrix Virtual Delivery Agent 2109 is a pre requisite for this feature. App Protection compatibility: When App Protection is enabled, you can now share contentthrough Microsoft Teams with HDX this feature, you can share an application window running in the virtual desktop. CitrixVirtual Delivery Agent 2109 is a prerequisite for this :Full monitor or desktop sharing is disabled when App Protection is enabled for the deliverygroup. Live captions: This release supports real time transcription of what the speaker is saying whenLive Captions is enabled in Microsoft Teams optimizationThis release supports peer to peer audio and video call, conference call, and screen sharing in opti mized Microsoft Teams on VM hosted apps. 1999 2021 Citrix Systems, Inc. All rights Workspace app for WindowsSupport for Bloomberg keyboard 5 This release includes support for Bloomberg keyboard 5.

6 To use Bloomberg keyboard 5, you mustconfigure Registry editor. For more information about configuring the keyboard, see ConfigureBloomberg keyboard 5 section inBloomberg s new in 2108 Revamped Add Account ScreenThis release introduces a revamped Add Account Timeout for Citrix Workspace sessionsAdmins can configure the inactivity timeout value to specify the amount of idle time allowed beforethe user is automatically signed out of the Citrix Workspace session. You are automatically signedout of Workspace if there is no activity from the mouse, keyboard, or touch for the specified intervalof time. The inactivity timeout does not affect the already running Citrix Virtual Apps and Desktopssessions or the Citrix StoreFront stores. 1999 2021 Citrix Systems, Inc. All rights Workspace app for WindowsFor more information seeInactivity Timeout for Workspace SessionsNote:Admins can configure the inactivity timeout only for Workspace (cloud) for custom web stores [Technical preview]With this release, you can access your organization s custom web store from the Citrix Workspace appfor Windows .

7 To use this feature, the admin must add the domain or the custom web store to the list ofallowed URLs in the Global App Configuration Service. Once this is done, you can provide the customweb store URL in theAdd Accountscreen in Citrix Workspace app. The custom web store opens in thenative Workspace app information about configuring custom web stores, seeCustom web storesNote:Technical previews are available for customers to test in their non production or limited produc tion environments, and to give them an opportunity to share feedback. Citrix does not acceptsupport cases for feature previews but welcomesfeedbackfor improving them. Citrix may ormay not act on feedback based on its severity, criticality, and importance. It is advised that Betabuilds not be deployed in production to Workspace URL Migration [Technical preview]As your organization transitions from on prem StoreFront to Workspace , end users are required tomanually add the new Workspace URL to the Workspace app on their end feature enables administrators to seamlessly migrate users from a StoreFront store to aWorkspace store with minimal user more information about this feature, seeStoreFront to Workspace URL Migration [Technical pre view]Note:Technical previews are available for customers to test in their non production or limited produc tion environments, and to give them an opportunity to share feedback.

8 Citrix does not acceptsupport cases for feature previews but welcomesfeedbackfor improving them. Citrix may ormay not act on feedback based on its severity, criticality, and importance. It is advised that Betabuilds not be deployed in production environments. 1999 2021 Citrix Systems, Inc. All rights Workspace app for WindowsWhat s new in 2107 EPA enhancementStartingwiththisrelease, CitrixWorkspaceappcandownloadandinstallt heEPAplug ininWorkspacedeployments. Aftertheinstallationcompletes, theAdvancedEndpointAnalysis(EPA)scansthe devicefor endpoint security requirements configured on the Citrix Gateway. When the scan completes, theCitrix Workspace app login window :This feature works only if you have configured nFactor authentication in your more information on the EPA scan, seeAdvanced Endpoint Analysis Workspace app Beta programStarting with this release, you can automatically update existing installations of Citrix Workspace appto the most recent beta builds and test them.

9 Beta builds are early access versions released prior tothe general availability of a fully supported stable release update. You receive an update notificationwhen the Citrix Workspace app is configured for automatic update to beta builds select the Beta channel from the drop down menu in theUpdate Settingswindow: Release Fully supported stable release update Beta Early access release to easily test and report issues before general availability 1999 2021 Citrix Systems, Inc. All rights Workspace app for WindowsNote:Beta builds are available for customers to test in their non production or limited production en vironments, and to give them an opportunity to share feedback. Citrix does not accept supportcases for beta builds but welcomesfeedbackfor improving them. Citrix may or may not act onfeedback based on its severity, criticality, and importance. It is advised that Beta builds not bedeployed in production more information about installing auto update channels, seeInstalling Citrix Workspace app for the following authentication mechanisms [Technical preview]Starting with this release, you can authenticate to the Citrix Workspace app using the following mech anisms: Windows Hello FIDO2 based authentication mechanism 1999 2021 Citrix Systems, Inc.

10 All rights Workspace app for Windows Single Sign On (SSO) to Citrix Workspace app from Microsoft Azure Active Directory (AAD) joinedmachines with AAD as identity providerSystem requirementsMicrosoft Edge WebView2 Runtime version 92 or :Starting with Version 2107, Microsoft Edge WebView2 Runtime installer is packaged with the Cit rix Workspace app installer. During Workspace app installation, the installer checks whether theMicrosoft Edge WebView2 Runtime is present on the system and installs it if not you are trying to install Citrix Workspace app with non administrator privileges and MicrosoftEdge WebView2 Runtime is not present, the installation stops with the following message:Youmustbeloggedonasanadministrat ortoinstallthefollowingprerequisitepacka ge(s):EdgeWebview2 RuntimeThis feature is supported only on Workspace (Cloud) the authentication mechanismsTo enable the authentication mechanisms, admins must perform the following the registry to the following registry path: As an administrator: For 64 bit operating systems:Computer\HKEY_LOCAL_MACHINE\SOFT WARE\WOW6432 Node\ Citrix \Dazzle For 32 bit operating systems:Computer\HKEY_LOCAL_MACHINE\SOFT WARE\ Citrix \Dazzle As a non administrator: For 64 bit or 32 bit operating systems.