Civilian Personnel Equal Employment Opportunity ...

1 Army Regulation 690 600 Civilian PersonnelEqualEmploymentOpportunityDiscr iminationComplaintsHeadquartersDepartmen t of the ArmyWashington, DC9 February 2004 UNCLASSIFIEDSUMMARY of CHANGEAR 690 600 Equal Employment Opportunity Discrimination ComplaintsThis revision dated 9 February 2004---o Contains extensive new and updated information on how to file, counsel,process, investigate, settle, and decide discrimination Requires Army activities to establish an alternative dispute resolutionprogram to facilitate early resolution of a complaint of discrimination (chap2).o Sets forth policy and procedures to be followed in processing complaints ofdiscrimination involving Civilian Personnel Operations Center Actions (chap3).

2 O Incorporates current address and telephone information for the Department ofDefense Office of Complaint Investigations, Merit Systems Protection Board,and Equal Employment Opportunity Commission, regional and field offices (appB).HeadquartersDepartment of the ArmyWashington, DC9 February 2004 Civilian PersonnelEqual Employment Opportunity Discrimination Complaints*Army Regulation 690 600 Effective 9 March 2004H i s t o r y . T h i s p u b l i c a t i o n i s a m a j o u m m a r y . T h i s r e g u l a t i o n e s t a b l i s h e sp o l i c i e s a n d m a n d a t e d p r o c e d u r e s f o rcounseling, filing, processing, investigat-ing, settling, deciding, and taking actiono n e q u a l e m p l o y m e n t o p p o r t u n i t y d i s -crimination complaints.

3 This publicationreflects the changes incorporated in Title2 9 , C o d e o f F e d e r a l R e g u l a t i o n s , P a r t1614, effective 9 November 1999, whichimplements Federal law and the regula-tions of the Equal Employment Opportu-n i t y C o m m i s s i o n t h a t p r o h i b i tdiscrimination based on race, color, reli-gion, sex, national origin, age, physical ormental disability, and This regulation applies toall Department of the Army appropriatedor nonappropriated fund activities, theiremployees, former employees, applicantsfor Employment , and certain contract em-ployees.

4 This regulation applies to em-p l o y e e s f r o m o t h e r F e d e r a l a g e n c i e sreceiving Army support under a servicingagreement who allege discrimination in amatter controlled by the Army. It is de-signed for use by commanders, Equal em-p l o y m e n t o p p o r t u n i t y o f f i c i a l s ,investigators, Civilian Personnel officials,l a b o r c o u n s e l o r s , m a n a g e r s , s u p e r v i s o r s ,employees, former employees, applicantsfor Employment and certain contract em-ployees. It does not apply to uniformedm e m b e r s o f t h e m i l i t a r y , p e r s o n s e m -ployed or applying for positions in theArmy and Air Force Exchange System,A r m y N a t i o n a l G u a r d t e c h n i c i a n s , u n i -formed members of the military workingp a r t - t i m e o f f d u t y f o r n o n a p p r o p r i a t e dfund activities or the Army and Air ForceExchange Service.

5 It also does not applyt o n o n - U . S . c i t i z e n s e m p l o y e d b y t h eArmy outside of the United States, or citizens employed under local condi-tions. During mobilization, procedures inthis publication can be modified to sup-port policy changes as and exception proponent for this regulation is theAssistant Secretary of the Army (Man-power and Reserve Affairs). The propo-n e n t h a s t h e a u t h o r i t y t o a p p r o v eexceptions to this regulation that are con-sistent with controlling law and regula-tion.

6 The Assistant Secretary of the Army(Manpower and Reserve Affairs) may del-egate the approval authority, in writing, toa d i v i s i o n c h i e f w i t h i n t h e p r o p o n e n tagency in the grade of colonel or the ci-vilian management control regulation contains management con-t r o l p r o v i s i o n s i n a c c o r d a n c e w i t h A R11 2, but does not identify managementcontrols that must be u p p l e m e n t a t i o n . S u p p l e m e n t a t i o n o fthis regulation is prohibited without priorapproval from the Assistant Secretary oft h e A r m y ( M a n p o w e r a n d R e s e r v e A f -fairs), 111 Army Pentagon, WashingtonDC 20310 improvements.

7 Users areinvited to send comments and suggestedimprovements on DA Form 2028 (Recom-m e n d e d C h a n g e s t o P u b l i c a t i o n s a n dB l a n k F o r m s ) d i r e c t l y t o t h e D i r e c t o r ,E q u a l E m p l o y m e n t O p p o r t u n i t y / C i v i lRights Office, ATTN: SAMR EO-CCR,1 9 4 1 J e f f e r s o n D a v i s H i g h w a y , S u i t e109B, Arlington, VA 22202 Distribution of this publi-c a t i o n i s a v a i l a b l e i n e l e c t r o n i c m e d i aonly and is intended for command levelsA, B, C, D, and E for Active Army, ArmyNational Guard of the United States, andthe Army (Listed by paragraph and page number)

8 Chapter 1 General Provisions, page 1 Section IIntroduction, page 1 Purpose 1 1, page 1*This regulation supercedes AR 690 600 dated 18 September 1989, and rescinds the following forms: DA Form 5492 R, Aug 89; DA Form 5493 R, Dec85; DA Form 5494 R, Dec 85; DA Form 5495 R, Aug 89; DA Form 5496 R, Aug 89, and DA Form 5497 R, Aug 690 600 9 February 2004iUNCLASSIFIEDC ontents ContinuedReferences 1 2, page 1 Explanation of abbreviations and terms 1 3, page 1 Policy statements 1 4, page 1 Section IIResponsibilities, page 1 The Assistant Secretary of the Army (Manpower and Reserve Affairs)

9 1 5, page 1 The Army Director of Equal Employment Opportunity 1 6, page 1 Deputy for Equal Employment Opportunity Compliance and Complaints Review 1 7, page 2 The Chief, Equal Employment Opportunity , Installation Management Agency 1 8, page 2 The region EEO officer 1 9, page 2 The serviced commander or director 1 10, page 2 The major Army command, subordinate major Army command, or independent activity EEO officer 1 11, page 3 The activity/servicing EEO officer 1 12, page 3 The legal officer/staff judge advocate or labor counselor 1 13, page 4 The Civilian Personnel official 1 14, page 4 Managers and supervisors 1 15, page 4 The EEO counselor 1 16, page 5 The alternate dispute resolution neutral/mediator 1 17, page 5 The complaint investigator 1 18, page 5 Section IIIS pecial Conditions, page 5 Equal Employment Opportunity counselor training 1 19, page 5 Venue 1 20, page 5 EEO Complaints involving the Secretary of the Army or officials of the Office of the Secretary of the Army.

10 Chiefof Staff, Army; officials of the Army Staff; MACOM commanders, and heads of its staff support or fieldoperating agencies 1 21, page 5 Equal Employment Opportunity complaints involving the Assistant G 1 for Civilian Personnel Policy 1 22, page 6 Equal Employment Opportunity complaints involving CPOC actions 1 23, page 6 Conflicts of position or interest 1 24, page 7 Service of documents 1 25, page 7 Chapter 2 Alternative Dispute Resolution (ADR), page 8 Purpose 2 1, page 8 Alternative dispute resolution program development 2 2, page 8 Mediation 2 3, page 9 Qualifications and training requirements for neutrals 2 4, page 10 Chapter 3 Precomplaint Processing, page 10 Section IIntroduction, page 10 Initiating the EEO complaint process 3 1, page 10 Determining intent at initial contact 3 2, page 10 Information inquiry and precomplaint intake 3 3, page 10 Time limitations 3 4, page 11 Section IIInformation Inquiry and Precomplaint Intake Procedures.