Community Services Group Employee Portal

1 Revised 11/1/13 Page 1 Community Services Group Employee Portal Logging in to Please use the above link to take you directly to a sign in page or on the insider you can go under the orange tab labeled My Employee Center (effective 11/1/13) to locate the link. The CSG logo will be featured prominently on this page and you should also see a picture of a closed padlock () in the navigation bar of your browser. This indicates the site is secured. Once on the sign in page for the first time you will add your last name + the last 4 digits of your social security number.

2 Your last name would be your full legal name that is listed on your paystub(ex:Smith JonesJr). Then select No I need to setup my password or reset my password and click on continue or click enter. If you are having some difficulties seeing the continue button or not able to click the enter key. Please review the *IS tips at the end of these instructions. You will then be asked for your birth date. This must be in the following format MM/DD/YYYY(ex: 10/28/1980). Please do not forget the slashes. Click continue or enter and you will be asked to create your password.

3 Save your password and you will be able to return to the Employee login screen. This time enter yes to having a password and enter the password you created. Click signin or enter. Your first visit to The first time you visit you may be asked to enter or verify some basic information about yourself as part of a welcome wizard. Common welcome screens include: Verification of your Time Zone, Email address, and option to receive email notifications Verification of your address and possibly updating it to conform exactly to USPS records Revised 11/1/13 Page 2 Your Homepage The exact content of your homepage varies depending on what s available for your review.

4 Any company wide announcements will be displayed prominently at the top of the page under the bulletins section. These announcements may include items such as a policy change, details about an upcoming event, or a company newsletter. The messages section will display information about new paystubs, documents awaiting your review, or items that your supervisor or Employee Services wishes to bring to your attention. You may access most of these documents directly by clicking on the View link at the end of the message itself. Clicking the red X icon will remove the message from your homepage.

5 The remainder of the homepage may contain information about your most recent paystub and the weather in your local area. The exact contents of your homepage may be altered by the following process: 1. Click Edit Account in the top right of any homepage 2. Select the Homescreen tab 3. Check/Uncheck the boxes to indicate what you would like to see. We suggest you uncheck your most recent paystub. 4. Click Save 5. Click the Home icon in the top left of the site to return to your homepage. Most of the sections on your homepage may also be dragged to new locations using your mouse.

6 Basic Navigation The top of each webpage will contain shortcuts to different sections of the site. The exact shortcuts displayed at the top of the screen will vary based on the exact functionality that s available to you. Home will return you to the Homepage Profile will allow you to review information about yourself, your address, and your dependents Pay History allows you to review years of paystubs and W 2s Benefits will allow you to review your current benefits and make changes for open enrollment. HR Documents is an electronic store of your direct deposit sign up sheet only.

7 Revised 11/1/13 Page 3 Leaving Once you have completed your visit to you should click the Sign Out link in the top right of the page, just under your corporate logo. This is especially important if you share a workstation with one or more employees who may be using the terminal once you are finished. Merely closing the browser or minimizing your active webpage leaves your information vulnerable to another person who may arrive at the workstation immediately after you leave. For your information security, all users are directed to click Sign Out once they have completed using *Resolution Adjustments: Windows XP: 1.

8 Right click the desktop, and then click Properties. 2. In the Display Properties dialog box, click the Settings tab. 3. Move the Screen resolution slider to the right to increase the resolution of your monitor. 4. Click Apply to have the new resolution take effect. 5. If the Monitor Settings dialog box appears, look at your display. If you like the new resolution, click Yes. If you do not like the resolution, click No, and return to step 3 to try a different resolution. 6. Click OK. Windows 7: 1. Right click the desktop, and then click Screen Resolution.

9 2. At the resolution option use the drop down box to change the resolution to something higher. Move the Screen resolution slider up to a higher resolution. 3. Click Apply to have the new resolution take effect. 4. If the Monitor Settings dialog box appears, look at your display. If you like the new resolution, click Yes. If you do not like the resolution, click No, and return to step 3 to try a different resolution. 5. Click OK. If this does not resolve your issues then please contact the IS Helpdesk at extension 10360.