Competency Course Course ID Type on OPM

1 Note: Course mapping sources to OPM Executive Core Qualification compentencties: CompetencyCourseCourse IDTypeDurationLeading ChangeThis core qualification involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing Keys to Sustainable for and Sustaining Organizational Change_pc_bi_mgbi015 Business Change: Working with Agility_pc_bi_pabi009 Business Elements of Business Innovation Cultures and Your Team through a Leadership Development Unit Goals and Teams through Change_pc_bi_lsbi003 Business Change_pc_ch_lach004 Challenge Strategically as a Strategic Thinking to Consider the Big Ahead with Perseverance and Goals Using Perseverance and Character for Perseverance and Resiliencepd_26_a01_bs_enusCourse1 Achieving Goals through Perseverance and Resiliencepd_26_a02_bs_enusCourse1 Bouncing Back with Perseverance and Resiliencepd_26_a03_bs_enusCourse1 For Additional Course Infoamtion Contact 888 887 8244 - PeopleThis core qualification involves the ability to lead people toward meeting the organization's

2 Vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of Essentials: Managing a Diverse Teammgmt_15_a05_bs_enusCourse1 Managing Workforce Generations: Introduction to Cross-generational Employeesmgmt_20_a01_bs_enusCourse1 Managing Workforce Generations: Working with a Multigenerational Teammgmt_20_a02_bs_enusCourse1 Managing Workforce Generations: Working with the 21st-century Generation Mixmgmt_20_a03_bs_enusCourse1 Workplace Management: Global HR, Diversity, and Inclusionhr_20_a01_bs_enusCourse1 Diversity on the Job: The Importance of Diversity and the Changing Workplacepd_07_a01_bs_enusCourse1 Diversity on the Job: Diversity and Youpd_07_a02_bs_enusCourse1 Bridging the Diversity Role in Workplace Unhealthy Workplace Out and Through Your Conflict.

3 What's the Best Approach_pc_bi_mgbi009 Business with Accusations in the Workplace_pc_ch_lsch003 Challenge the Foundation for an Effective a Successful Team Communication and Team a Cross-functional Conflict to an Organization's Advantage_pc_bi_mgbi002 Business Project Team Conflict_pc_bi_pfbi006 Business Work-related Conflict Discussions_pc_bi_pfbi015 Business Trust Incrementally_pc_bi_lsbi004 Business Your Team_pc_bi_lsbi010 Business Your Leader_pc_bi_pfbi010 Business Communications in a Virtual Team_pc_bi_mgbi001 Business the Right Team Culture_pc_ch_pfch006 Challenge and Leading Teams_pc_ch_lach023 Challenge Team Performance Challenges_pc_ch_pach010 Challenge DrivenThis core qualification involves the ability to meet organizational goals and customer expectations.

4 Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, Identifying and Managing Customer Expectationscust_10_a01_bs_enusCourse1 For Additional Course Infoamtion Contact 888 887 8244 - and Sustaining a Customer-focused Organizationcust_10_a02_bs_enusCourse1 Customer-focused Interactioncust_10_a03_bs_enusCourse1 Engage, Empower And Excite Your Customers and Solutions_pc_bi_sabi008 Business Impact a Customer-focused Organization_pc_ch_lach020 Challenge Your Customer Focus_pc_ch_pach009 Challenge Essentials: Planning for Negotiationcomm_24_a02_bs_enusCourse1 Negotiation Essentials: Communicatingcomm_24_a03_bs_enusCourse1 Decision Making: The Fundamentalspd_12_a04_bs_enusCourse1 Decision Making: Tools and Techniquespd_12_a05_bs_enusCourse1 Decision Making: Making tough Decisionspd_12_a06_bs_enusCourse1 Setting and Managing Priorities within the Organization: Mission and Goalslead_11_a01_bs_enusCourse1 Setting and Managing Priorities within the Organization: Deciphering Prioritieslead_11_a02_bs_enusCourse1 Setting and Managing Priorities within the Organization: Motivationlead_11_a03_bs_enusCourse1 Setting and Managing Priorities within the Organization: Communicationlead_11_a04_bs_enusCourse1 Problem Solving: The Fundamentalspd_12_a01_bs_enusCourse1 Problem Solving: Determining and Building Your Strengthspd_12_a02_bs_enusCourse1 Problem Solving.

5 Digging Deeperpd_12_a03_bs_enusCourse1 Decision Making: The Fundamentalspd_12_a04_bs_enusCourse1 Decision Making: Tools and Techniquespd_12_a05_bs_enusCourse1 Decision Making: Making tough Decisionspd_12_a06_bs_enusCourse1 Uncovering the Root Problem_pc_ch_lach003 Challenge the Devil's Advocate in Decision Making_pc_bi_pfbi005 Impact Problems Around with Reverse Brainstorming_pc_bi_lsbi017 Impact to Dynamic Problelm Decision Service Fundamentals: Building Rapport in Customer Relationshipscust_09_a01_bs_enusCourse1 Business AcumenThis core qualification involves the ability to manage human, financial, and information resources Budgeting Activities and the Master Budgetfin_05_a01_bs_enusCourse1 Planning and Preparing an Operating Budgetfin_05_a02_bs_enusCourse1 Preparing Operating Budgets and the Cash Budgetfin_05_a03_bs_enusCourse1 Using Budgets for Management and Control fin_05_a04_bs_enusCourse1 Business Execution: Understanding the Fundamentalsmgmt_28_a01_bs_enusCourse1 Basic Budgeting for Non-financial Professionalsfin_08_a02_bs_enusCourse1 Decision Making: The Fundamentalspd_12_a04_bs_enusCourse1 Decision Making.

6 Tools and Techniquespd_12_a05_bs_enusCourse1 For Additional Course Infoamtion Contact 888 887 8244 - Making: Making tough Decisionspd_12_a06_bs_enusCourse1 Setting and Managing Priorities within the Organization: Mission and Goalslead_11_a01_bs_enusCourse1 Managing Your Company's and Retaining Talent_pc_ch_lach021 Challenge an Aging Workforce_pc_bi_mgbi005 Challenge the Recruitment Bull' and Diagnosing Problem Performancemgmt_34_a01_bs_enusCourse1 First Steps for Turning Around a Performance Problemmgmt_34_a02_bs_enusCourse1 Using Progressive Discipline to Correct Problem Performancemgmt_34_a03_bs_enusCourse1 Preventing Problem Performancemgmt_34_a04_bs_enusCourse1 Monitoring and Improving Performancemgmt_37_a02_bs_enusCourse1 Communicating during Difficult Timesmgmt_25_a01_bs_enusCourse1 Managing Resources during Difficult Timesmgmt_25_a02_bs_enusCourse1 Managing Attitudes during Difficult Timesmgmt_25_a03_bs_enusCourse1

7 Developing a High-performance Organizationmgmt_23_a01_bs_enusCourse1 Cross-functional Strategic Managementmgmt_23_a02_bs_enusCourse1 Managing for Rapid Change and Uncertaintymgmt_23_a03_bs_enusCourse1 Keeping Top Performers an Effective Performance a Plan for Performance and Dealing with Performance for Your Performance Appraisal_pc_bi_pfbi017 Business CoalitionThis core qualification involves the ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve Personal Power and Personal Power through Others with Political Key Decision Makers_pc_bi_lsbi015 Business and Persuasion_pc_ch_lach016 Challenge Relationships with Your Your Professional Rapport with Your Political Styles_pc_bi_pabi010 Business Better Relationships through Understanding_pc_ch_pach017 Challenge Peer Relationships_pc_ch_pach019 Challenge Negotiation: Are You Ready?

8 Additional Course Infoamtion Contact 888 887 8244 - and Your Negotiating a Negotiated Body Language in Negotiations_pc_bi_pfbi013 Business Negotiations: Choosing the Best Approach_pc_ch_lach032 Business Your Negotiating Approach_pc_ch_coch002 Challenge Interviews: Asking the Right Questions_pc_bi_hrbi014 Challenge Recruitment to Job Requirements_pc_bi_hrbi001 Business the Talent Crunch_pc_ch_lsch007 Challenge Additional Course Infoamtion Contact 888 887 8244 - Additional Course Infoamtion Contact 888 887 8244.