Computer Associate (Operations)

1 BILLDEBLASIOM ayorDEPARTMENTOFCITYWIDEADMINISTRATIVESE RVICESBUREAUOFEXAMINATIONSLISETTECAMILOC ommissionerNOTICEOFEXAMINATIONCOMPUTERAS SOCIATE(OPERATIONS) :From:June6,2018To:June26,2018 APPLICATIONFEE:$ , :ComputerAssociates (Operations) undergene ralsupervision,withveryconsiderablelatit udeforindependentinitiativeandjudgment:s upervisetheactivitiesofsubordinatesinone ormorecomputeroperationsunitsofconsidera blesize;orserveastechnicalresourceperson sintheperformanceofnetworked,multi-tiere d,ormainframecomputeroperations;orperfor mastechnicalresourcepersonsinthediagnosi sand,whenfeasible, (Operations) :ComputerAssociates (Operations) mayberequ iredtoworkvariousshiftsincludingnights,S aturdays,Sundays,andholidays.

2 (Thisisabriefdescriptionofwhatyoumightdo inthispositionanddoesnotincludeallthedut iesofthisposition.)THESALARY:Thecurrentm inimumsalaryis$47, "NotQualified," ,2018orexperiencewhichyouobtainafterthee ndoftheApplicationPeriod(June26,2018). (approximately675hours)withaspecializati onincomputeroperations,andtwoyearsofsati sfactoryfull-timecomputeroperationsexper ience,inalarge-scalenetworked,multi-tier ed,ormainframecomputerenvironment;ortwoy earsofsatisfactorydatacommunicationsnetw orkexperienceworkinginamainframeormulti- tieredcomputerenvironment; "1"above; "1"above; "1","2"or"3" ,allcandidatesmusthaveatleasttwoyearsoff ull-timeexperienceasdescribedin"1" , (June26,2018).

3 Thetradeschool,technicalschoolorvocation alhighschoolmustbeapprovedbyaState' ' ,national,professional, (CHEA).IfyouwereeducatedoutsidetheUnited States, , :UndertheImmigrationReformandControlActo f1986,youmustbeabletoproveyouridentityan dyourrighttoobtainemploymentintheUnitedS tatespriortoemploymentwithanagencyundert hejurisdictionoftheCommissioner, :Ifyoubelieveyoumeettherequirementsinthe "HowtoQualify"section,submitanapplicatio nontheOnlineApplicationSystem(OASys) , ,includingbutnotlimitedtoGoogle,Yahoo!,A OL, , ,butsomeaccountsmayrequireuptotwo(2) :majorcreditcard,bankcardassociatedwitha bankaccount, ,orareaveteran, , (Exams) :00 AMto5:00PM:ManhattanBrooklynQueensStaten Island2 LafayetteStreet210 JoralemonStreet118-35 QueensBoulevard135 CanalStreet17thFloor4thFloor5thFloor3rdF loorNewYork,NY10007 Brooklyn,NY11201 ForestHills,NY11375 StatenIsland,NY10304 'orLegacycredit, "ApplicationforExamination.

4 " :Followtheonlineinstructions,includingth oserelatingtothepaymentoffeeand,ifapplic able, :TheAffirmationForm,whichisfoundonline,m ustbeprinted,signed, ,yourapplicationwillnotbeconsideredcompl ete, (ifapplicable), (ifapplicable), (ifapplicable), (ifapplicable), (ifapplicable), (ifapplicable),B,C(ifapplicable),andD(if applicable). :(Requiredonlyifyouneedcreditforyourfore igneducationtomeettheeducationandexperie ncerequirements):Ifyouwereeducatedoutsid etheUnitedStates, (DCAS) ,askfora"document-by-document"(general) ,youwillreceiveadditionalcredituptoamaxi mumof100pointsonthefollowingbasis:Forsat isfactory,full-timeexperienceinnetworked ,multi-tiered,ormainframecomputeroperati onsordatacommunicationsnetworkexperience inamainframeormulti-tieredcomputerenviro nment,youwillreceive:15pointsforatleasto neyearbutlessthanthreeyearsofexperience.

5 ,full-timeexperienceperformingmainframec omputeroperationsrelatedfunctionsnotincl udedin"1"above( ,tapelibraryordataentry),youwillreceive: 5pointsforatleastoneyearbutlessthanthree yearsofexperience; No. 8043 - Page 2 Foratleasttwoyearsofsatisfactory,full-ti meexperienceteachingnetworked,multi-tier ed,ormainframecomputeroperationsinanacad emicsettingortechnicalschool, , : ,youwillnotreceiveinformationaboutyourex am(s), ,suchastotheUnitedStatesPostalService, , ,socialsecuritynumber,examtitle(s),examn umber(s),previousmailingand/oremailaddre ss, ,1 CentreStreet,14thFloor,NewYork, : :Ifyoupasstheeducationandexperiencetest, yournamewillbeplacedinfinalscoreorderona neligiblelist, , , : :SelectiveCertificationForSpecialExperie nceand/orCertificate.

6 Ifyouhavecertificationand/orexperienceli stedinoneofmoreoftheareaslistedbelow, , ,statethe3digitSelectiveCertification("S C") ,pleasesubmitarequestbymailto:DCASB ureauofExaminations-ExamDevelopmentGroup ,1 CentreStreet,14thFloor,NewYork, ,yoursocialsecuritynumber,andthe3digitSC code" :Atleastone(1)yearofsatisfactory,full-ti meexperienceininstallation,configuration ,implementation, ,butarenotlimitedto:WebTrendsAnalytics,G oogleAnalytics, ,enter"116" :Atleasttwo(2)yearsofsatisfactory,full-t imeexperienceininstallation,configuratio n,implementation, ,butarenotlimitedtoIBMWebSphereBroker,IB MMQ,IBMDataPower,WebLogic,iWay, ,enter"117" :Atleasttwo(2)yearsofsatisfactory, , , , , , ,enter"363" :Atleasttwo(2)yearsofsatisfactory,full-t imeexperienceinApplesystemssupport,inclu dingprint, ,enter"AOT" :Atleastone(1)yearofsatisfactory, :IAITAMC ertification(CITAM,CSAM,CHAMP,CMAM,CITAD ,CAMP), , ,AssetGen,ServiceNow,RedBeam,BMCSDES upportMagic,Bladelogic,ADDM,Sciencelogic , ,enter"108" (ACIS) ,enter"11B" :Atleasttwo(2)yearsofsatisfactory,full-t imeexperienceasanadministratorofalarge-s calebackupsoftwareproductsuchasNetBackup ,Networker,TSM,Simpana,DataProtectororAv amar,orfive(5)yearsasaparttimebackupadmi nistratoradministeringeitherSANstorageor avirtualizationhypervisorplatform, ,enter"119".

7 Atleasttwo(2)yearsofsatisfactory,full-ti meexperienceindesign,deployment,administ ration, ,tomanagingday-to-dayoperations,includin gExam No. 8043 - Page ,enter"118" ,enter"129" :Atleastone(1)yearofsatisfactory,full-ti meexperienceinalarge-scaleITenterprise,c oordinatinginfrastructureandapplicationc hangesviaaChangeAdvisoryBoard(CAB),deepu nderstandingofvariouschangemanagementmet hodologiesandtools(BMCSDES upportMagic,Remedy&ServiceNow),experienc einlookingacrosstheenterpriseandintegrat ingkeyinformationfromvariousmajorchangei nitiatives,abilitytomanagethelifecycleof aChangeRequestfrominceptiontoclosure,abi litytoasktechnicalquestionsandensurethat therearenochangeconflictsandthatbackoutp lansareincluded, ,enter"168" ,enter"16A" ,enter"16B" ,enter"16C" ,enter"16D" (CCNP).

8 MusthavetheCiscoCertifiedNetworkProfessi onal(CCNP) ,enter"155" :Atleasttwo(2)yearsofsatisfactory, :AWSO perations, ,enter"189" :Atleastone(1)yearofsatisfactory,full-ti meexperienceinadministering,supporting,d esigning,developing,installing,configuri ng,implementing, ,butarenotlimitedto:Genesys,PBX,Nortelan d/orAvayaTelephonysystemIIS,Siebel,MSDyn amics,OracleCRMandSalesforce,Unix, ,enter"CTI" :Atleastone(1)yearofsatisfactory, ,developsystemrequirementsforintegration , ,enter"216" :Atleastone(1)yearofsatisfactory,full-ti meexperienceinadministering,supporting,d esigning,developing,installing,configuri ng,implementing,maintainingand/orenhanci ngindustryleadingCustomerRelationshipMan agement(CRM) ,butarenotlimitedto:Siebel,MSDynamics,Or acleCRMandSalesforce,Actuateand/orBIPubl isherreports,VisualStudio,IIS,SQLS erver,SSRS,XML/XSL/WebServices,Unix,Linu x, ,enter"233" (IsilonSpecialist):MusthavetheStorageAdm inistratorSpecialist(IsilonSolutions) (IsilonSpecialist),enter"24E" (SANS pecialist):MusthavetheStorageAdministrat orSpecialist(SANS olutions) (SANS pecialist),enter"24B" (VMAXS olutionsSpecialist).

9 MusthavetheStorageAdministratorSpecialis t(VMAX solutions) (VMAXS olutionsSpecialist),enter"24C" (VNXS olutionsSpecialist):MusthavetheStorageAd ministratorSpecialist(VNXsolutions) (VNXS olutionsSpecialist),enter"24D" :Atleastone(1)yearofsatisfactory,full-ti meexperienceintheinstallation,configurat ion,implementation, ,butarenotlimitedto:WebTrendsAnalytics,G oogleAnalytics, ,enter"25C" :Atleastfour(4)yearsofsatisfactory, ,musthavebeenresponsibleforoperationsand maintenanceofenterpriseinformationsecuri tyExam No. 8043 - Page ,enter"279" (ICS)Certification:MusthaveanIncidentCom mandStructure(ICS)certificationsuchasFEM A , ,IS-700, (ICS)Certification,enter"382" :Atleastone(1)yearofsatisfactory,full-ti meexperienceinalarge-scaleITenterprise,c oordinatinginfrastructureandapplications upportteamstorestorenormalserviceoperati onasquicklyaspossible,managingentireinci dentlifecycleandprocessesinordertostabil izeITservicedelivery,drivingincidentmana gementprocess,includingrootcauseidentifi cation,outageandincidentsolution,changer ecommendationandcoordination,riskdetermi nation, ,VirtualMachines,Oracledatabases,ActiveD irectory,LDAP directories,Windows/UnixOperatingsystems ,Office365messagingsystems, ,enter"42R".

10 Atleastone(1)yearoffull-timesatisfactory experienceoperating,monitoring,troublesh ootingand/ordevelopinginformationtechnol ogyand/orelectronicrecordssystemsforalab oratory,hospital,communityhealthcenter,p rivatemedicalpractice,patientcarefacilit y,orinapublichealth,environmentalhealth, ,enter"PIT" :Atleasttwo(2)yearsofsatisfactory, ,developingsystemrequirementsforintegrat ion, ,aswellasmanageplanninganddevelopment,re view,communication,training, ,enter"383" :Atleastfour(4)yearsofsatisfactory,full- timeexperiencemonitoringanenterprisenetw ork,usinganIntrusionPreventionSystem(IPS ) ,usingIPStechnologytoidentifysuspiciousa ctivity,logtheinformation,attempttoblock theactivity, ,enter"416" :Atleasttwo(2)yearsofsatisfactory, ,enter"387" :Atleasttwo(2)yearsofsatisfactory, ,enter"386" ,Release&DeploymentSupport:Atleastone(1) yearofsatisfactory,fulltimeexperienceinI Treleasemanagement,implementingtechnical infrastructureprojects,includingplanning , ,workingwithmultiplecross-functionalserv icedeliveryteamstocompletetechnicalimple mentations,andmanagingtheimplementation, ,Release&DeploymentSupport,enter"418".