Transcription of Connect Portal Setup and Sign on Using Non-Trinity …
1 Connect Portal | Setup and Sign On Using a Trinity Health Non-Trinity Health Windows Computer Trinity Health Overview External access to Trinity Health applications (working remotely) from personal or Non-Trinity Health Windows computer requires logging into the Connect Portal and MFA verification. Requirements Trinity Health Username/Password credentials Non-Trinity Health computer Device used to enroll in MFA (Usually a mobile device). Manage Multi-Factor Authentication Please visit the website below for the most up to date information on setting up multi factor authentication. After you Setup the MFA you can continue with the steps below. Connect Portal Log On The instructions below illustrate how-to log on; Using either the phone call or mobile app to authenticate. 1. Open an internet browser window and navigate to 2. In order to log in, it will need to scan your computer to make sure you have the necessary components for logging in. Download the software that handles the software that handles this check by clicking the Download button NOTE: If you are brought directly to a log in page, that means you already have downloaded the software 2019 Trinity Health | Classification: Internal Trinity Health | Page 1 of 5.
2 Trinity Health 3. Install the Netscaler Gateway Endpoint Analysis software by clicking Install 4. After installing the software, you will need to run the scan by selecting Yes or Always NOTE: If it takes you directly to the log in screen, you may need to close the browser and re-open 5. Next, type your network user ID, password, and select a domain, then click Log On (If you are not sure which domain to choose, visit the FAQ section at the bottom of , or ask your supervisor). 2019 Trinity Health | Classification: Internal Trinity Health | Page 2 of 5. Trinity Health Authenticate With The Phone Call Method 6. Answer the (855) phone call; listen to the message; when prompted press the # key to approve. OR Authenticate With the Mobile App Method 7. Open the (Microsoft Authenticator) mobile app; when prompted -- tap Approve. (Ensure the mobile app has either a WiFi or cellular data connection.). NOTE: If after approving MFA, it takes you directly into Connect and you can launch applications, then you are successfully logged in.
3 If you see a Detect Receiver option, then proceed to Step 8. 8. Next, you will need to make sure Citrix Workspace is downloaded by clicking Detect Receiver If Citrix is not installed, you will need to download and install Citrix Workspace from the Citrix web site (see detailed instructions below). Install the Citrix Workspace Application 1. Click on or navigate to the link below to Citrix Workspace app 1912 LTSR for Windows download page. Citrix Workspace app for Windows, LTSR Cumulative Update 3 - Citrix 2. On that page click Download Citrix Workspace app for Windows . 2019 Trinity Health | Classification: Internal Trinity Health | Page 3 of 5. Trinity Health 3. Depending on the browser you are Using you might see different pop-ups. Once the download is complete in the lower left-hand corner you see the following select Open File . 4. If prompted to allow the app to make changes to your computer, select Yes to continue. 5. Select Start to begin the installation process 6.
4 Accept the license agreement by clicking on the checkbox and select Next . 7. Ensure Enable app protection is NOT checked and Select Install to continue. 2019 Trinity Health | Classification: Internal Trinity Health | Page 4 of 5. Trinity Health 8. When the Installation successful message appears, click the Finish button and restart your computer. 9. Once Citrix is installed, select Finish then Continue 10. A successful log on loads the Trinity Health ( Connect Portal ) homepage in the web browser. You can now launch applications from this window Learn More MFA Multi-Factor Authentication Citrix Receiver/Workspace Used for launching applications in the Connect Portal 2019 Trinity Health | Classification: Internal Trinity Health | Page 5 of 5.
