Consumer Rights Act 2015 - legislation

1 49019 Ch No 15 ACT 2015 COVER 7mm SPINE / sig1 / plateAConsumer Rights Act 2015 CHAPTER 15 Explanatory Notes have been produced to assist in theunderstanding of this Act and are available separately .75 23 Published by TSO (The Stationery Office) and available , Telephone, Fax & E-mailTSOPO Box 29, Norwich, NR3 1 GNTelephone orders/General enquiries: 0870 600 5522 Fax orders: 0870 600 5533E-mail: 0870 240 3701 The Houses of Parliament Shop12 Bridge Street, Parliament SquareLondon SW1A 2 JXTelephone orders/General enquiries: 020 7219 3890 Fax orders: 020 7219 3866 Email.

2 @Blackwell and other Accredited AgentsCONSUMER Rights ACT 2015 Consumer Rights Act 2015 CHAPTER 15 CONTENTSPART 1 Consumer CONTRACTS FOR GOODS, DIGITAL CONTENT AND SERVICESCHAPTER 1 INTRODUCTION1 Where Part 1 applies2 Key definitionsCHAPTER 2 GOODSWhat goods contracts are covered?3 Contracts covered by this Chapter4 Ownership of goods5 Sales contracts6 Contracts for the hire of goods7 Hire-purchase agreements8 Contracts for transfer of goodsWhat statutory Rights are there under a goods contract?

3 9 Goods to be of satisfactory quality10 Goods to be fit for particular purpose11 Goods to be as described12 Other pre-contract information included in contract13 Goods to match a sample14 Goods to match a model seen or examined15 Installation as part of conformity of the goods with the contractConsumer Rights Act 2015 (c. 15)ii16 Goods not conforming to contract if digital content does not conform17 Trader to have right to supply the goods etc18No other requirement to treat term about quality or fitness as includedWhat remedies are there if statutory Rights under a goods contract are not met?

4 19 Consumer s Rights to enforce terms about goods20 Right to reject21 Partial rejection of goods22 Time limit for short-term right to reject23 Right to repair or replacement24 Right to price reduction or final right to rejectOther rules about remedies under goods contracts25 Delivery of wrong quantity26 Instalment deliveries27 Consignation, or payment into court, in ScotlandOther rules about goods contracts28 Delivery of goods29 Passing of risk30 Goods under guaranteeCan a trader contract out of statutory Rights and remedies under a goods contract?

5 31 Liability that cannot be excluded or restricted32 Contracts applying law of non-EEA StateCHAPTER 3 DIGITAL CONTENTWhat digital content contracts are covered?33 Contracts covered by this ChapterWhat statutory Rights are there under a digital content contract?34 Digital content to be of satisfactory quality35 Digital content to be fit for particular purpose36 Digital content to be as described37 Other pre-contract information included in contract38No other requirement to treat term about quality or fitness as included39 Supply by transmission and facilities for continued transmission40 Quality.

6 Fitness and description of content supplied subject to modifications41 Trader s right to supply digital contentWhat remedies are there if statutory Rights under a digital content contract are not met?42 Consumer s Rights to enforce terms about digital content43 Right to repair or replacement44 Right to price reductionConsumer Rights Act 2015 (c. 15)iii45 Right to a refundCompensation for damage to device or to other digital content46 Remedy for damage to device or to other digital contentCan a trader contract out of statutory Rights and remedies under a digital content contract?

7 47 Liability that cannot be excluded or restrictedCHAPTER 4 SERVICESWhat services contracts are covered?48 Contracts covered by this ChapterWhat statutory Rights are there under a services contract?49 Service to be performed with reasonable care and skill50 Information about the trader or service to be binding51 Reasonable price to be paid for a service52 Service to be performed within a reasonable time53 Relation to other law on contract termsWhat remedies are there if statutory Rights under a services contract are not met?

8 54 Consumer s Rights to enforce terms about services55 Right to repeat performance56 Right to price reductionCan a trader contract out of statutory Rights and remedies under a services contract?57 Liability that cannot be excluded or restrictedCHAPTER 5 GENERAL AND SUPPLEMENTARY PROVISIONS58 Powers of the court59 Interpretation60 Changes to other legislationPART 2 UNFAIR TERMSWhat contracts and notices are covered by this Part?61 Contracts and notices covered by this PartConsumer Rights Act 2015 (c.)

9 15)ivWhat are the general rules about fairness of contract terms and notices?62 Requirement for contract terms and notices to be fair63 Contract terms which may or must be regarded as unfair64 Exclusion from assessment of fairness65 Bar on exclusion or restriction of negligence liability66 Scope of section 6567 Effect of an unfair term on the rest of a contract68 Requirement for transparency69 Contract terms that may have different meaningsHow are the general rules enforced?70 Enforcement of the law on unfair contract termsSupplementary provisions71 Duty of court to consider fairness of term72 Application of rules to secondary contracts73 Disapplication of rules to mandatory terms and notices74 Contracts applying law of non-EEA State75 Changes to other legislation76 Interpretation of Part 2 PART 3 MISCELLANEOUS AND GENERALCHAPTER 1 ENFORCEMENT powers etc78 Amendment of weights and measures legislation regarding unwrappedbread79 Enterprise Act 2002.

10 Enhanced Consumer measures and other enforcement80 Contravention of code regulating premium rate servicesCHAPTER 2 COMPETITION81 Private actions in competition law82 Appointment of judges to the Competition Appeal TribunalCHAPTER 3 DUTY OF LETTING AGENTS TO PUBLICISE FEES ETC83 Duty of letting agents to publicise fees etc84 Letting agents to which the duty applies85 Fees to which the duty applies86 Letting agency work and property management work87 Enforcement of the duty88 Supplementary provisionsConsumer Rights Act 2015 (c.)