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CORPORATE PROFILE - sybrin.com

CORPORATE PROFILES upplying innovative, market-leading solutions to the banking , insurance, telecommunications, retail, and manufacturing industries based on our knowledge of the global payments, information, and case management Sybrin, we take pride in our ability to supply innovative, market-leading solutions. Everything we deliver is based on our specialist, first-hand knowledge of the global payments, information, and case management fields. Sybrin offers a wide range of end-to-end solutions built on our business digitisation platform. We focus exclusively on system architecting, developing, implementing, and supporting these business solutions, providing optimum delivery to our customers. Sybrin is owned by EOH, one of the largest ICT service providers in Africa and a leader in technology and business services.

CORPORATE PROFILE Supplying innovative, market-leading solutions to the banking, insurance, telecommunications, retail, and manufacturing industries based on our knowledge of the global payments, information, and case management fields.

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Transcription of CORPORATE PROFILE - sybrin.com

1 CORPORATE PROFILES upplying innovative, market-leading solutions to the banking , insurance, telecommunications, retail, and manufacturing industries based on our knowledge of the global payments, information, and case management Sybrin, we take pride in our ability to supply innovative, market-leading solutions. Everything we deliver is based on our specialist, first-hand knowledge of the global payments, information, and case management fields. Sybrin offers a wide range of end-to-end solutions built on our business digitisation platform. We focus exclusively on system architecting, developing, implementing, and supporting these business solutions, providing optimum delivery to our customers. Sybrin is owned by EOH, one of the largest ICT service providers in Africa and a leader in technology and business services.

2 We offer our solutions to a variety of industries, including banking , central banking , insurance, telecommunications, retail, manufacturing, and public sector, with aims to continue expanding our industry offerings into the USREPUTABLEWe have more than two decades worth of experience in the provision of bespoke solutions in the payment and information management has over 150 employees, and we are steadily growing our team with staff who are dedicated, resourceful, and passionate about their has experienced a consistent growth rate of over 30% year-on-year. We are expanding rapidly to best serve our growing customer base in and around Solutions Breakdown50% Cheque and EFT40% Document Management Imaging & Workflow5% ACH Systems5% OthersPROSPEROUS We have sold more than 600 systems across Africa, Europe and the Middle Our solutions are currently deployed in more than 20 countries worldwide and we are actively expanding into new + Customers Clearing houses across Africatrust Truncation solution in Africa3rd in the an EOH company, we benefit from being part of one of the largest, JSE listed.

3 Information technology providers in South Africa with over 12 500 be the information management and payments solution provider of choice in continually evolve our cutting-edge solutions in order to simplify operational efficiency and give our customers the control, insight, and agility they need to gain a competitive advantage in a global economy. We will achieve this by providing solutions of superior quality, reliability and functionality through listening to our distinguishes Sybrin from our competitors is our leading-edge technology, coupled with our culture of customer service. Our solutions are ideally aligned to your core business in payments and information processing - let us show you LEADERFour Central Clearing Houses in Africa - based in Kenya, Lesotho, South Africa, and Zambia - use Sybrin.

4 Additionally, Sybrin has successfully developed and implemented a pan-African payments processing solution for two very large international AND TESTEDA substantial amount of testing goes into all of Sybrin s solutions, leading to superior product stability. Our implementation is rapid, without the need for continual patches after go-live. We develop, customise, and support our own software solutions, negating any reliance on third party software development VALUE PROPOSITIONUXUIEASE OF COMMUNICATIONAs a sole supplier, Sybrin is your single point of contact for all phases of the project. We own our own intellectual property, thus allowing us to develop true end-to-end USER EXPERIENCES ybrin s user interface is designed to promote ease of use through the application of modern design principles incorporating flat colours and large SCALABLE SOLUTIONSOur solutions are modular and scalable, supporting thousands of users, terabytes of storage, and millions of transactions per day while providing sub-second response SUPPORT RESOURCESOur solutions benefit from extensive on-site support, available 24/7.

5 Our support staff are proficient in problem solving and experienced in product maintenance and INTEGRATIONS ybrin has been successfully integrated into many widely used industry standard front office, back office, ACH, and host banking EDGE DEVELOPMENT METHODSS ybrin uses the latest development technologies, including C# , and is available as a web-based Smart BUILT SOLUTIONSS ybrin s solutions are bespoke in that every implementation is customised to fit the unique requirements of the STANDARD CONFORMATIONOur solutions are Check 21, ANSI, and ISO standard compliant. We conform to ISO8583, ISO20022, ISO/IEC25010, and ANSI / PLATFORMS ybrin s open software architecture is database, platform, and hardware independent. We build solutions that are flexible enough to run in current and future SOLUTIONSS ybrin offers an unmatched range of specialised products to our customers across a variety of industry types, which were developed using industry Enterprise Suite (SES)Developed using technologies such as DotNet Core , Angular 4/5, NodeJS, NuGet, Redis, Dapper, and MSSQL; Sybrin Enterprise Suite is the core platform upon which all our solutions are built - it is a comprehensive holistic framework that enables business demands to be addressed in an agile manner.

6 It is also a modern web-based, cloud-ready, highly customisable, and dynamic software suite, with the objective to reduce costs, improve efficiency, nurture innovation, and ultimately help you engage with your customers. Being an omni-channel solution, this platform is designed to be hardware/device agnostic as well as operating system and browser Build. Use. PlaceEnhance. Update. ExtendPaymentsCentral BanksChannelsCustomer Communication Manager (CCM)ACHC orporate-to-Bank (C2B)Real-Time Payment SwitchFront-End SolutionsStatement ManagerSMS ManagerCampaign ManagementCase ManagementChequePayment HubCard ManagementRTGSM obile WalletEFTR emote Payment CaptureInstant Card IssuanceSwiftNPSC lient On-BoardingKnow Your Customer (KYC)Digital SignaturesEnterprise Content ManagementContract ManagementRemote Account OpeningCheque Book OrderingAuto Document GenerationInput HandlingCustom ProcessOUR APPROACHTECHNOLOGY PARTNERS UXUIANALYSIS AND DESIGNWe provide you with all the information required to meet your needs whilst also advising you of trends and solutions garnered from best practice methodologies coupled with manyreal-life ACCELERATORSOur accelerators are pre-built around the solid, proven architecture of our digital platform, which supports our wide range of product modules and provides a secure, transparent foundation for our unique AND TRAININGUpon installation of a new software solution in your organisation.

7 Our Academy team tailors a programme that uniquely fits your staff s experience level, and your DIGITISATION FRAMEWORKS ybrin s solutions are designed to be simplified, responsive, and effective, it accommodates the digitisation of files, records, and all other documentation to enable the transition to the electronic mode of WITH LINE OFBUSINESS SYSTEMSOur solutions are flexible and can be delivered within tight timelines whilst still adhering to our customers requirements. In addition, our solutions are often integrated with line-of-business SUPPORT Our product support services provide the resources, expertise, and skills for smooth running and preventative maintenance. Our extensive network of helpdesks and dedicated support centres operate 24/7/365 to give you high quality collaborates with the best in the business to ensure that we provide you with the end-to-end solutions you Document Management Solutions developed2004 Headquarters opened in South Africa2006 First African support officeopened in Kenya2013 Sybrin wholly acquired by EOH2017 Launched new business digitisation platform at the User Forum in Cape Town2017 Barclays Africa Paperless Rollout completed in 8 countries1991 Sybrin Founded in Harare, Zimbabwe2003 First cheque truncation solution in Africa (Malawi) implemented by Sybrin, 3rd in the world!

8 2005 Nationwide domestic, interbank clearing Kenya Rollout (including 16 commercial banks)2010 Nationwide domestic, interbank clearing Zambia Rollout (including 10commercial banks)2014 Eight major Tanzanian banks implemented Sybrin s Cheque Solutions2016 Acquired the EMID Financial Services Platform and incorporated C4 Core banking capabilities2017 New partnerships with Tieto, AIS, LawTrust, and Estel20167 of 11 Commercial banks in Rwanda chose Sybrin for domestic paymentsGLOBAL PRESENCEUNITED KINGDOMGIBRALTARNIGERIAKENYASEYCHELLESMA URITIUSSWAZILANDMOZAMBIQUEZIMBABWELESOTH OTANZANIAGHANAETHIOPIARWANDAISLE OF MANKUWAITEGYPTDEMOCRATIC REPUBLIC OF CONGOUGANDABURUNDIMALAWISOUTH AFRICABOTSWANAZAMBIAC lientsPartnersOfficesSOUTH AFRICAS ybrin HouseBuilding 8, Fourways ManorCnr Roos Street & Macbeth AveFourways, 2055 Johannesburg, Gauteng, South AfricaTel: +27 11 367 6900 Tel: +27 861 SYBRINH elpdesk: +27 11 367 6901 Fax.

9 +27 11 367 6911 KENYA1st Floor Victoria Towers, South WingKilimanjaro RoadNairobi, KenyaTel: +254 20 272 6073/4 Helpdesk: +254 20 237 5300 MOZAMBIQUEAv. Ahmed Sekou Tour Maputo, Mozambique1905 Tel: +258 21 321029 Helpdesk: +27 11 367 6901 TANZANIAO ffice number 5, 2nd FloorViva Towers, Ali Hassan Mwinyi Road,Dar es Salaam, Tanzania Tel: +255 22 219 6857 Helpdesk: +27 11 367 6901 ZAMBIA1st Floor, Exchange BuildingCentral Park, Cairo RoadLusaka, Zambia 10101 Tel: +260 211 221063 Helpdesk: +260 211 238753 ZIMBABWES uite 34, Arundel VillageMount Pleasant,Harare, ZimbabweTel: +263 (4) 369 060/1/2 Helpdesk: +27 11 367 DETAILS


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