Transcription of Crucial Conversations Getting Started Scenario Practice ...
1 Crucial Conversations : Getting Started Learning and Development Conference June 2011 Edith Macy Conference Center Crucial Conversations Scenario Practice (Attach, identify, or describe Scenario here): What are the possible ethical or policy issues of this situation? Is the safety or well- being of anyone at stake? What phrases or practices could you use to ensure that safety is preserved for all in the conversation?
2 Do you have any real- life experience with this (or a similar) Scenario ? Crucial Conversations : Getting Started Learning and Development Conference June 2011 Edith Macy Conference Center Share your Tell your Ask for the other s path or Move to action. What s next? .. Scenario Practice Exercise adapted from: Crucial Conversations : Tools for Talking When the Stakes Are High, Patterson, Grenny, McMillan, and Switzler (McGraw- Hill, 2002)