CUSTOMER INSTALLATION STANDARDS FOR ELECTRIC …

1 CUSTOMERINSTALLATIONSTANDARDSFORELECTRIC SERVICES eptember 4, 2018A transition period will exist in which installations may be approved and connected as long asthey meet either the 2013 or the 2018 editions. Beginning January 2, 2019, only the 2018edition of the CUSTOMER INSTALLATION STANDARDS will be document is not copyrighted. Copying is latest edition is available (See for web address)New and changed information in italicized redSummary of Major Changes from 2013 EditionSections required label/tag shall bepermanently attached and not easily removed. structures allowed over or under company facilities. number and county/parishrequirements added to Required Information Service. Removed typical electrical loads served by open and closed delta transformer installations. shall providerequiredground clearancefor all temporary services. section title to High Rise Building Service with the requirement for customers to Consultthe Companyforinterior meter room locations.

2 To over Watershore to ship power shall meet the requirements of Section the resistance grounded system, since single phase loads referenced internal to the vessel. Grounded Services allow neutral loadan additional demand factoraligning with NEC. for Motors includes requirements for Contributions In Aid of Construction. of Attachment shallmaintain separation between supply and communications cables. clearances required for vehicles over 8 feet. service areas require CUSTOMER s provide and install conduit for service cables. subsection Rigid/Intermediate Metal Conduits Minimum Conduit removed Primary Conductors table and renumbered as Transformer Enclosure Specifications requires a locking mechanism suitable for a Companypadlock(handles with keys not acceptable)and clarified total CUSTOMER conduit table. Transformer INSTALLATION ,when in the Company s judgement the load does notexceed the capacity of a self-contained meter, the CUSTOMER shall be responsible for the cost of anyadditional metering equipment.

3 Transfer Systems specifies CUSTOMER responsible forreserve capacity costs. and Television Interference, CUSTOMER responsible for designing and operating theirequipment to FCC STANDARDS and avoid causing interference and damage to utilities/others equipment. 15 Examples ofGenerators Interconnected to the Utility GridincludeFossil, Solar, Wind, Hydro,Geothermal, Biomass, Fuel Cell, Micro turbine, othersDrawings: Revised existing Drawing D7-4 added newDrawing D7-4A2 of 1032018 EditionTable of ContentsForeword, General Information, and Terms .. 7 Section 1 Purpose .. Contracts, Terms and Conditions .. STANDARDS Availability and Revisions .. to Interpret and Apply the STANDARDS .. Terms Used in Service STANDARDS .. Terms Used in Service STANDARDS .. , CUSTOMER 's Service Obligations and Protection .. 15 Section 2 Safety .. Requirements .. Requirements for CUSTOMER Structures .. in Close Proximity to the Company's Facilities.

4 Working Requirements .. and Other Surge Protection .. Sign Clearance .. to Company Poles .. for Service Facilities .. Clearing of Property for Right-of-Way .. of Company's for Providing ELECTRIC Service .. 19 Section 3 Application for Service .. Information .. to Existing Service (also see 5).. Information for New Service or Alteration to Service .. of Service .. of Service .. 22 Section 4 General Available Types of Service .. of Three Phase Service .. for Highly Fluctuating or Special Loads .. Service .. Pole Services for Buildings, Structures, Mobile Homes and Travel Trailers .. for Mobile Home Parks .. Service Poles or Load Center Distribution Pole for a Building Service .. Rise Building Service .. to Marinas and Boat Docks/ Buildings Built over / house / raised or built elevated to avoid rising water .. of 1032018 EditionResistance Grounded Services.

5 Categories and CUSTOMER Equipment .. 27 Section 5 General Comments .. for Lighting .. for Heating, Instant Water heating units, and Car Chargers .. for for Special Equipment .. for Loads Served from Network Area .. Section Reserved for Future Use .. 29 Section 6 Overhead Service .. 30 Section 7 General Comments .. of Attachment .. of Service Drop .. of Attachment .. of Overhead Distribution Facilities .. Volts Metered Service .. Services and 33 Section 8 General Comments .. of Facilities .. Clearing of Property for Service .. for Obtaining Underground Service .. Box Requirements .. Service from an Underground Network .. ELECTRIC Service for Mobile Homes .. ELECTRIC Service for Mobile Home Parks .. of Customers Conductors in Company s Transformers .. for Underground Service .. Used in Underground Installations .. Installations and Equipment.

6 41 Section 9 General Comments .. Connections and Seals .. Clearance .. of Meter Installations .. of Meters .. Mounting Height .. of Meter Installations .. Means for Services Less Than 600 Volts .. of 1032018 EditionTransformers, Vaults and 49 Section 10 General Comments .. , Fences, Screen Walls, Decorative of Transformer Installations .. Mount Transformers .. Vaults .. of Secondary Conductors to Transformers for Non-Residential s Motors & Capacitors .. 51 Section 11 General Comments .. - Voltage Rating .. Starting .. Service Motor Operation .. Protection .. - Operation of Three Phase Motors from Single Phase ELECTRIC Supply .. s Capacitors and Other Reactive Equipment .. s Special Equipment .. 56 Section 12 General Comments .. s Sensitive Equipment .. & and Carrier Installations .. and Television Interference .. for Highly Fluctuating or Special Loads.

7 Flash .. 58 Section 13 Consumer Owned Generators (not connected to utility) .. 59 Section 14 General .. Emergency or Standby Systems not connected .. Installed Generators (not connected to utility) .. Connection of Emergency Generators .. Interconnected to and Operating in Parallel with the Utility 60 Section 15 Power Quality Parameters for CUSTOMER Equipment Specifications 61 Section 16 Drawings for 2018 CUSTOMER INSTALLATION STANDARDS .. 625 of 1032018 EditionThis page intentionally left of 1032018 Edition Foreword, General Information, and TermsSection information contained in this book is presented for use in planning electrical wiring andapparatus installations intended for connection to the Entergy distributionpower lines. Currentprocedures, practices and requirements, adopted by the Entergy companies to assureeconomical and satisfactory service to Customers, consistent with the most recent version ofthe National Electrical Safety Code (NESC), are set forth and discussed herein.

8 (Note: Anystatement concerning the National Electrical Code (NEC) refers to CUSTOMER owned facilities.)Any mention of the NESC or the NEC indicates the basic provisions that are considerednecessary for safety. To the extent that Entergy's STANDARDS are more stringent than provisionsof the NESC or NEC, Entergy's STANDARDS must be satisfied. This book is limited to informationconsidered essential in planning installations which are adequate and satisfactory for the manyuses and conveniences of ELECTRIC service. If the total service requested is over 200 Amps,other than 120/240 volts single phase or requires more than one meter contact the Contracts, Terms and following documents are not included in the Service STANDARDS :1. Service Regulations (or Terms and Conditions) which prescribe the rules, obligations,and liabilities of the Company in providing service and the CUSTOMER in receiving electricservice;2.

9 Rate Schedules (or tariffs) which set forth the price, periods of taking, and paymentterms for ELECTRIC service;3. Service Agreements wherein the CUSTOMER and the Company agree to specificquantities and type of Company s currently approved Service Regulations, Rate Schedules, Service Agreements,and other forms are available by contacting the Company. The CUSTOMER should contact theCompany early in the design phase of a project for information concerning the terms andconditions of STANDARDS Availability and Service STANDARDS are issued in an electronic format located at or a utilitywebsite below:Arkansas: : : Orleans: : of 1032018 EditionAnother important reference is the Power Quality STANDARDS for ELECTRIC Service which is at thesame location on the Entergy web Service STANDARDS will be revised as new methods, improved equipment becomeavailable and codes change. Changes of policy made after the publication date, will be in effectdespite the fact that they will not be in the document.

10 These changes of policy will be availableupon request. If the issue date is not the current year, contact the Company or go to thewebsite to determine if yours is the current edition or to obtain supplementary information. Toacquire the Service STANDARDS in a book go to the website and to Interpret and Apply the reading the standard, check out the key words (verbs):Shall: A rule using the word shall is strictly : A rule using should carries the idea that options exist, but that the rule contains thebest engineering expertise as written. This rule could be less strictly enforced than the shall : A rule using recommend has several options, but the Company would like forthe CUSTOMER to use the one given. Recommend is never used where safety is an of the meter: The Company side of the meter also called the supply or line sideBehind the meter: The CUSTOMER side of the meter also called demand side or load sideGeneral Terms Used in Service for Service: See "Application".