DEPARTMENT OF CITYWIDE REQUIRED INFORMATION …

1 BILL DE BLASIOM ayorLISETTE CAMILOC ommissionerTHE CITY OF NEW YORKDEPARTMENT OF CITYWIDEADMINISTRATIVE SERVICESAPPLICATION UNIT1 CENTRE STREET, 14TH FLOORNEW YORK, NY 10007 NOTICEOFEXAMINATIONREQUIRED INFORMATIONAPPLICATIONREAD CAREFULLY AND SAVE FOR FUTURE REFERENCECOMPUTER ASSOCIATE (TECHNICAL SUPPORT)Exam No. 7003 WHEN TO APPLY:From: September 7, 2016 APPLICATION FEE: $ :September 27, 2016If you choose to pay the application fee with acredit/debit/gift card, you will be charged a feeof of the payment amount. This fee isnonrefundable. EDUCATION AND EXPERIENCE TEST FOREIGN EDUCATION EVALUATION GUIDE (IF APPLICABLE)YOU ARE RESPONSIBLE FOR READING THIS NOTICE IN ITS ENTIRETYBEFORE YOU SUBMIT YOUR who applied for Computer Associate (Technical Support), Exam No. 6028, which was canceled,should follow instructions on Next Steps in the letter that was sent to them by THE JOB INVOLVES: Computer Associates (Technical Support), under general supervision, withconsiderable latitude for independent initiative and judgment, direct and supervise subordinate employees orperform difficult and complex technical support activities.

2 All Computer Associates (Technical Support)perform related Working Conditions: Computer Associates (Technical Support) may be REQUIRED to work shiftsincluding nights, Saturdays, Sundays, and of the physical activities performed by Computer Associates (Technical Support) and environmentalconditions experienced are: May be REQUIRED to lift packages of up to 50 pounds. (This is a brief description of what you might do in this position and does not include all the duties of thisposition.)THE SALARY: The current minimum salary is $46,405 per annum. This rate is subject to change. There are threeassignment levels within this class of positions. Appointments will generally be made to Assignment Level appointment, employees may be assigned to the higher assignment levels at the discretion of the TO APPLY: If you believe you meet the requirements in the "How to Qualify" section, submit an applicationon the Online Application System (OASys) at Follow the onscreen applicationinstructions for electronically submitting your application and payment, and completing any requiredinformation.

3 A unique and valid email address is REQUIRED to apply online. Several internet service providers,including but not limited to Google, Yahoo!, AOL, , and offer free email addresses. Allnew OASys accounts require verification before a candidate can submit an application to ensure theaccuracy of candidate INFORMATION . Verification is instantaneous for most accounts, but some accounts mayrequire up to 24 hours to be reviewed by a staff member and resolved. Email notification will be sent tothose creating accounts that require additional documentation before they can be resolved. Please keep thisinformation and the application period deadline in mind when creating your account. The followingmethods of payment are acceptable: major credit card, bank card associated with a bank account, or a prepaiddebit card with a credit card logo which you may purchase online or at various retail outlets. If you are receiving or participating in certain forms of public assistance/benefits/programs, or are a veteran,you may qualify to have the application fee waived.

4 For more INFORMATION on eligibility for a fee waiver anddocumentation requirements, visit the Fee Waiver FAQ on the Online Application System at may come to the DCAS Computer-based Testing & Applications Centers to apply for this examinationonline and submit a money order payable to DCAS (Exams) or to submit documentation for a fee No. 7003 - Page 2 The centers will be open Monday through Saturday from 9:00 AM to 5:00 PM:ManhattanBrooklyn2 Lafayette Street210 Joralemon Street17th Floor4th FloorNew York, NY 10007 Brooklyn, NY 11201 Special Circumstances Guide: This guide is located on the DCAS website and available at the DCASC omputer-based Testing & Applications Centers. This guide gives important INFORMATION about claimingVeterans' or Legacy credit, and notifying DCAS of a change in your mailing address. Follow all instructionson the Special Circumstances Guide that pertain to you when you complete your "Application for Examination.

5 "HOW TO QUALIFY: You are responsible for determining whether or not you meet the qualification requirementsfor this examination prior to submitting your application. If you are marked "Not Qualified," your applicationfee will not be refunded and you will not receive a and Experience baccalaureate degree from an accredited college or university and two years of satisfactory, full-timeexperience in mainframe computer, mid-range computer, LAN or WAN computer environments, and/orlocal desktop support; associate degree or 60 semester credits from an accredited college or university and three years ofsatisfactory, full-time experience as described in "1" above; four-year high school diploma or its educational equivalent and four years of satisfactory, full-timeexperience as described in "1" above; and/or experience equivalent to "1", "2", or "3" above. Undergraduate college credit can besubstituted for experience on the basis of 30 semester credits, from an accredited college or university,for six months of experience.

6 However, all candidates must have at least a four-year high schooldiploma or its educational equivalent and two years of satisfactory, full-time experience as describedin "1" education requirement must be met by January 31, 2017. The experience requirement must be met bythe last day of the Application Period (September 27, 2016).The high school diploma or its educational equivalent must be approved by a State's DEPARTMENT of Educationor a recognized accrediting organization. The college or university must be accredited by regional, national,professional, or specialized agencies recognized as accrediting bodies by the Secretary of Education andby the Council for Higher Education Accreditation (CHEA).If you were educated outside the United States, you must have your foreign education evaluated to determineits equivalence to education obtained in the United States. This is REQUIRED only if you need credit for yourforeign education in this must clearly specify in detail all of your relevant education and experience on your Education andExperience Test and submit it by the end of the Application Period.

7 If you are currently employed by the Cityof New York, do not assume that persons reviewing your Education and Experience Test will know informationwhich you do not provide on your Education and Experience Test, including INFORMATION about your current you have applied for a previous examination, do not assume that persons reviewing your Education andExperience Test will know about INFORMATION you provided on a previous Education and Experience will not receive credit for education which you obtain after January 31, 2017 or experience which youobtain after the end of the Application Requirement Advisory: Under New York City Administrative Code Section 12-120, you mightneed to be a resident of the City of New York within 90 days of the date you are appointed to this residency requirements vary by title, appointing agency and length of service, consult the appointingagency's personnel office at the time of the appointment interview to find out if City residency is Requirement: You must be able to understand and be understood in of Identity: Under the Immigration Reform and Control Act of 1986, you must be able to prove youridentity and your right to obtain employment in the United States prior to employment with the City of INFORMATION : for Examination: Follow the online instructions, including those relating to the paymentof fee and, if applicable, those found in the Special Circumstances and Experience Test: Fill out Sections (if applicable), , (if applicable), (ifapplicable), B and D (if applicable).

8 This test must be filled out completely and in detail for you toreceive your proper rating. Follow the online Education Evaluation Guide ( REQUIRED only if you need credit for your foreign educationin this examination): If you were educated outside the United States, you must have your foreigneducation evaluated to determine its equivalence to education obtained in the United States. Theservices that are approved to make this evaluation are listed on the Foreign Education Evaluation Guidelocated on the DCAS website at you contact the evaluation service, ask for the evaluation as follows:Exam No. 7003 - Page 3(A)If you wish to claim a diploma or degree only and do not wish to claim any semester credits inthe area(s) described in The Test section on pages 3-4, ask for a "document-by-document"evaluation of your foreign education.(B)If you wish to claim a diploma/ degree and/or semester credits in the area(s) described in TheTest section on pages 3-4, ask for a "course-by-course" evaluation (which includes a"document-by-document" evaluation) of your foreign education.

9 (C)If you wish to claim continuing education course(s) described in The Test section on pages 3-4ask the Evaluation Service to recommend the appropriate type of evaluation. You must have one of these services submit its evaluation of your foreign education directly to theDepartment of CITYWIDE Administrative Services no later than eight weeks from the last date forapplying for this TEST: Your score will be determined by an education and experience test. You will receive a score of 70points for meeting the education and experience requirements listed above. After these requirements are met,you will receive additional credit up to a maximum of 100 points, on the following basis: Experience:If you have satisfactory full-time experience in mainframe computerenvironments, mid-range computer environments, LAN or WAN computerenvironments, and/or local desktop support for:You will receive:At least 6 months but less than 1 year6 pointsAt least 1 year but less than 2 years12 pointsAt least 2 years but less than 3 years18 pointsAt least 3 years but less than 4 years24 points4 or more years30 pointsEducation.

10 Ten (10) points is the maximum amount of additional points for education that may becredited for graduate credit(s), undergraduate credit(s), and continuing education course(s) you have graduate semester credits completed at an accredited college oruniversity in computer INFORMATION systems, computer science and/or science,technology, engineering and mathematics (STEM) course areas such as physics,engineering, logic/proof-based mathematics, and/or statistics, for the completionof (see notes 1 and 2 below):You will receive:3 to 8 graduate semester credits 2 points9 to 14 graduate semester credits4 points15 to 20 graduate semester credits6 points21 to 26 graduate semester credits8 points27 or more graduate semester credits10 pointsIf you have undergraduate semester credits completed at an accredited collegeor university in computer INFORMATION systems, computer science and/or science,technology, engineering and mathematics (STEM) course areas such as physics,engineering, logic/proof-based mathematics, and/or statistics, for the completionof (see notes 1 and 2 below):You will receive.