Department of Public Safety and Correctional …

1 Department of Public Safety and Correctional services REQUEST FOR PROPOSALS (RFP). SOLICITATION NO. Q0017059. Issue Date: April 4, 2017. Inmate Mental Health services NOTICE. A Prospective Offeror that has received this document from the Department of Public Safety and Correctional services website or , or that has received this document from a source other than the Procurement Officer, and that wishes to assure receipt of any changes or additional materials related to this RFP, should immediately contact the Procurement Officer via email to request that addenda to the RFP or other communications be sent to the Prospective Offeror. Minority Business Enterprises Are Encouraged to Respond to this Solicitation i STATE OF maryland . NOTICE TO VENDORS. In order to help us improve the quality of State solicitations, and to make our procurement process more responsive and business friendly, we ask that you take a few minutes and provide comments and suggestions regarding this solicitation.

2 Please return your comments with your response. If you have chosen not to respond to this Contract, please email this completed form to the attention of the Procurement Officer (see Key Information Sheet below for contact information). Title: Inmate Mental Health services Solicitation No: Q 0017059. 1. If you have chosen not to respond to this solicitation, please indicate the reason(s) below: ( ) Other commitments preclude our participation at this time. ( ) The subject of the solicitation is not something we ordinarily provide. ( ) We are inexperienced in the work/commodities required. ( ) Specifications are unclear, too restrictive, etc. (Explain in REMARKS section.). ( ) The scope of work is beyond our present capacity. ( ) Doing business with the State of maryland is simply too complicated. (Explain in REMARKS section.). ( ) We cannot be competitive. (Explain in REMARKS section.). ( ) Time allotted for completion of the Bid/Proposal is insufficient.

3 ( ) Start-up time is insufficient. ( ) Bonding/Insurance requirements are restrictive. (Explain in REMARKS section.). ( ) Bid/Proposal requirements (other than specifications) are unreasonable or too risky. (Explain in REMARKS section.). ( ) MBE or VSBE requirements. (Explain in REMARKS section.). ( ) Prior State of maryland contract experience was unprofitable or otherwise unsatisfactory. (Explain in REMARKS section.). ( ) Payment schedule too slow. ( ) Other:_____. 2. If you have submitted a response to this solicitation, but wish to offer suggestions or express concerns, please use the REMARKS section below. (Attach additional pages as needed.). REMARKS: _____. _____. Vendor Name: _____ Date: _____. Contact Person: _____ Phone (____) _____ - _____. Address: _____. E-mail Address: _____. ii STATE OF maryland . Department OF Public Safety AND Correctional services . RFP KEY INFORMATION SUMMARY SHEET. Request for Proposals: Inmate Mental Health services Solicitation Number: Q0017059.

4 RFP Issue Date: April 4, 2017. RFP Issuing Office: Department of Public Safety and Correctional services Procurement Officer: Cecilia Januszkiewicz Suite 1000. 300 E. Joppa Road Towson, Md. 21286. Phone: 410-339-5051. e-mail: Contract Manager: Joseph A. Ezeh, MBA. Acting Director Contracts Administration and Audits Clinical services and Inmate Health 6776 Reisterstown Road Baltimore, Md. 21215. Phone: 410-585-3386. e-mail: Proposals are to be sent to: Department of Public Safety and Correctional services Suite 1000. 300 E. Joppa Road Towson, Md. 21286. Attention: Cecilia Januszkiewicz Pre-Proposal Conference: April 17, 2017 at 10 Local Time Classroom C-202. Public Safety Education and Training Center Academic and Administrative Center 6852 4th Street Sykesville, MD 21784. Proposal Due (Closing) Date and Time: June 6, 2017 at 3 Local Time MBE Subcontracting Goal: 14 %. VSBE Subcontracting Goal: 1%. iii Table of Contents SECTION 1 - GENERAL INFORMATION.

5 8. Summary Statement .. 8. Abbreviations and Definitions .. 8. Contract 19. Contract 19. Procurement 19. Contract 19. Pre-Proposal Conference and Site Visits .. 20. eMarylandMarketplace .. 20. 21. Procurement Method .. 21. Proposals Due (Closing) Date and Time .. 21. Multiple or Alternate Proposals .. 22. Economy of Preparation .. 22. Public Information Act Notice .. 22. Award Basis .. 22. Oral Presentation .. 22. Duration of Proposal .. 22. Revisions to the 23. Cancellations .. 23. Incurred Expenses .. 23. Protest/Disputes .. 23. Offeror Responsibilities .. 23. Substitution of Personnel .. 24. Mandatory Contractual Terms .. 27. Bid/Proposal Affidavit .. 27. Contract Affidavit .. 27. Compliance with Laws/Arrearages .. 27. Verification of Registration and Tax Payment .. 28. False 28. Payments by Electronic Funds Transfer .. 28. Prompt Payment 28. Electronic Procurements Authorized .. 29. Minority Business Enterprise Goals.

6 30. Living Wage Requirements .. 33. Federal Funding Acknowledgement .. 34. Conflict of Interest Affidavit and 35. Non-Disclosure Agreement .. 35. HIPAA - Business Associate Agreement .. 35. Nonvisual Access .. 35. Mercury and Products That Contain Mercury .. 35. Veteran-Owned Small Business Enterprise Goal .. 36. Location of the Performance of services Disclosure .. 37. iv Department of Human Resources (DHR) Hiring Agreement .. 37. Small Business Reserve (SBR) Procurement .. 37. Estimates of Population or Expenditures .. 38. Applicable Policies .. 38. Delivery of Final Documents .. 38. Current Contract Documents .. 38. SECTION 2 MINIMUM QUALIFICATIONS .. 39. 2 Offeror Minimum Qualifications .. 39. SECTION 3 SCOPE OF WORK .. 40. Background and Purpose .. 40. Scope of Work General .. 40. Multi-Contractor Model for Delivery of Inmate Health Care .. 42. Start Up and Kick-off Meetings .. 43. Consent Decrees and Litigation.

7 43. Contractor 44. Contractor's Management .. 47. Staff Qualifications and Credentials .. 48. Staff Retention and Compensation .. 51. Orientation and Training .. 52. Security Training .. 54. Contractor Staff Time Reporting .. 55. Contractor Staff Institutional Security .. 55. Contractor Staff Disciplinary Actions .. 55. Telephones; Minimizing Waste .. 56. Contractor Policies and Procedures .. 56. Reports, Databases, Meetings, Agendas, Minutes .. 58. Equipment and Supplies .. 59. Equipment Inventory .. 61. Physical Plant .. 62. Mental Health Care services - General .. 62. Intake 63. SRE and 7 Day Mental Status Exam .. 64. On-site Outpatient services .. 65. Chronic Care .. 68. On-Site Inpatient Care .. 69. On-Call Coverage .. 71. Emergency and Critical Incident Response .. 72. Terminally Ill 72. Patient Care Conference .. 72. Suicide Prevention Program .. 72. Suicide Mortality Review .. 73. Sexual Assaults .. 74. Transfer, Discharge and 75.

8 Research and Clinical Trials .. 76. Telemedicine .. 76. v Medication .. 77. Pharmacy and Therapeutics Committee .. 80. Laboratory services .. 80. Patient Health Records .. 82. Electronic Patient Health Record System .. 83. Hazardous Waste .. 84. Safety and Sanitation Control .. 84. Emergency Preparedness .. 84. Grievances and Complaints .. 85. Continuous Quality 86. Peer Review .. 86. Risk Management 87. Utilization Reports and Databases .. 88. Utilization Management and Utilization Review .. 89. Standards and Accreditations .. 90. Security Requirements .. 90. Insurance Requirements .. 95. Problem Escalation Procedure .. 96. Invoicing .. 97. MBE Reports .. 97. VSBE Reports .. 98. SOC 2 Type 2 Audit 98. Liquidated Damages .. 100. End of Contract 100. SECTION 4 PROPOSAL FORMAT .. 102. Two Part Submission .. 102. Proposals .. 102. 102. Volume I Technical 103. Volume II Financial Proposal .. 111. SECTION 5 EVALUATION COMMITTEE, EVALUATION CRITERIA, AND.

9 SELECTION PROCEDURE .. 112. Evaluation Committee .. 112. Technical Proposal Evaluation Criteria .. 112. Financial Proposal Evaluation Criteria .. 112. Reciprocal Preference .. 112. Selection Procedures .. 113. Documents Required upon Notice of Recommendation for Contract Award .. 114. RFP ATTACHMENTS .. 115. ATTACHMENT A 117. ATTACHMENT B BID/PROPOSAL AFFIDAVIT .. 131. ATTACHMENT C CONTRACT AFFIDAVIT .. 138. ATTACHMENTS D MINORITY BUSINESS ENTERPRISE FORMS .. 141. vi PROJECT/CONTRACT NUMBER .. 144. ATTACHMENT E PRE-PROPOSAL CONFERENCE RESPONSE FORM .. 163. ATTACHMENT F FINANCIAL PROPOSAL FORM AND INSTRUCTIONS .. 164. ATTACHMENT G LIVING WAGE REQUIREMENTS FOR SERVICE CONTRACTS 165. ATTACHMENT H - FEDERAL FUNDS .. 169. ATTACHMENT I CONFLICT OF INTEREST AFFIDAVIT AND DISCLOSURE .. 176. ATTACHMENT J NON-DISCLOSURE AGREEMENT .. 177. ATTACHMENT K HIPAA BUSINESS ASSOCIATE AGREEMENT .. 182. ATTACHMENT L MERCURY AFFIDAVIT .. 182.

10 ATTACHMENTS M VETERAN-OWNED SMALL BUSINESS ENTERPRISE .. 183. ATTACHMENT N LOCATION OF THE PERFORMANCE OF services . DISCLOSURE .. 188. ATTACHMENT O DHR HIRING AGREEMENT .. 189. ATTACHMENTS P - Z .. 189. vii SECTION 1 - GENERAL INFORMATION. Summary Statement The Department of Public Safety and Correctional services is soliciting proposals from qualified Offerors to provide inmate mental health services at Departmental facilities specified on Attachment Q. During the Contract term, the Department may close existing facilities and may add new facilities and may change the services provided at any facility. It is the State's intention to obtain services as specified in this RFP from a Contract between the selected Offeror and the State. The anticipated duration of services to be provided under this Contract is six (6) years from the Go-Live Date. The State anticipates completing the selection process with award in August 2017 and a Go-Live Date of November 1, 2017.