Digital Transformation Playbook

1 2020 KPMG Al Fozan & Partners Certified Public Accountants, a registered company in the Kingdom of Saudi Arabia, and a non-partner member firm of the KPMG network of independent firms affiliated with KPMG International Cooperative ( KPMG International ), a Swiss entity. All rights cultures and businessmodels creatively and collectivelyDigital Transformation in the Saudi Levant ClusterKPMG Digital Transformation Playbook 2020 KPMG Al Fozan & Partners Certified Public Accountants, a registered company in the Kingdom of Saudi Arabia, and a non-partner member firm of the KPMG network of independent firms affiliated with KPMG International Cooperative ( KPMG International ), a Swiss entity.

2 All rights : Digital First2nd Transformation wave: Digital OperationsMoving from experience to operations, emphasizing the client need to connect front to back offices KPMG Connected (end-to-end) EnterpriseDigitalStrategyEnterprise Digital TransformationDigital Customer EngagementDigital MarketingMobile Digital Supply ChainDisruptive Business Models Centred onfront-office and customer experience Created digitalpracticesthrough strategicacquisitions Digital agenciesentered themarketandplayeda bigrole Adigitalfocus onsustainable competitiveadvantage Enableenterprise-widedigital Transformation Increase on digitizing operations in the middle and back offices The Digital KPMG Connected Enterprise2018+Next wave.

3 Efficient ExecutionBreak-down silos between customers Digital and offline engagements, and between functions 2020 KPMG Al Fozan & Partners Certified Public Accountants, a registered company in the Kingdom of Saudi Arabia, and a non-partner member firm of the KPMG network of independent firms affiliated with KPMG International Cooperative ( KPMG International ), a Swiss entity. All rights Transformation is a new business transformationparadigm that leverages cutting-edge technologiesto design and implement a customer-centric operating modelHow do we define Digital Transformation ?

4 2020 KPMG Al Fozan & Partners Certified Public Accountants, a registered company in the Kingdom of Saudi Arabia, and a non-partner member firm of the KPMG network of independent firms affiliated with KPMG International Cooperative ( KPMG International ), a Swiss entity. All rights VisionTo be a leading Digital Transformationservice provider in the regionOur MissionOur mission transcends from KPMG s core values. We are committed to build and maintain our clients Trust by delivering at the highest Quality, with Consistency, while upholding the highest level of AccountabilityTrustQualityConsistencyAcc ountability 2020 KPMG Al Fozan & Partners Certified Public Accountants, a registered company in the Kingdom of Saudi Arabia, and a non-partner member firm of the KPMG network of independent firms affiliated with KPMG International Cooperative ( KPMG International ), a Swiss entity.

5 All rights ModelsDigital InnovationUsing Digital tools for organizational innovationAdoption of agile structures, governance and working practicesIncepting the agile mindset and culture in the Digital EraDigital TransformationOur MottoTransforming cultures and businessmodels creatively and collectively 2020 KPMG Al Fozan & Partners Certified Public Accountants, a registered company in the Kingdom of Saudi Arabia, and a non-partner member firm of the KPMG network of independent firms affiliated with KPMG International Cooperative ( KPMG International ), a Swiss entity.

6 All rights Digital Transformation FrameworkKPMG s Connected Enterprise Framework creates a customer-centered organizational alignment with eightcapabilities that connect the front, middle and back-office of an organization; thereby excelling in the delivery of the customer promise 2020 KPMG Al Fozan & Partners Certified Public Accountants, a registered company in the Kingdom of Saudi Arabia, and a non-partner member firm of the KPMG network of independent firms affiliated with KPMG International Cooperative ( KPMG International ), a Swiss entity.

7 All rights AccoladesK P M Gh a s b e e n r e c o g n i z e d a s a l e a d e r i n D i g i t a l T r a n s f o r m a t i o n C o n s u l t i n g a n d S y s t e m s I n t e g r a t i o n S e r v i c e s p u b l i s h e d b y I D C , 2 0 1 8L e a d e r i n D i g i t a l T r a n s f o r m a t i o n a n d S y s t e m s I n t e g r a t i o nK P M G h a s b e e n r e c o g n i z e d a s o n e o f t h e w o r l d ' s t o p c o n s u l t a n c i e s i n T h e F o r r e s t e r W a v e.

8 B u s i n e s s T r a n s f o r m a t i o n C o n s u l t a n c i e s ,2 0 1 7L e a d e r i n B u s i n e s s T r a n s f o r m a t i o nK P M G h a s b e e n p o s i t i o n e d a s l e a d e r o f C u s t o m e r S e r v i c e s C o n s u l t i n g i n t h e n e w ALMV a n g u a r d r e p o r t , 2 0 1 8L e a d e r i n C u s t o m e r A d v i s o r y S e r v i c e sK P M G isp o s i t i o n e dasa L e a d e ri n G a r t n e r sM a g i cQ u a d r a n tf o r D a t aa n d A n a l y t i c sS e r v i c eP r o v i d e r s, W o r l d w i d e, 2 0 1 8L e a d e r i n D a t a & A n a l y t i c s 2020 KPMG Al Fozan & Partners Certified Public Accountants, a registered company in the Kingdom of Saudi Arabia.

9 And a non-partner member firm of the KPMG network of independent firms affiliated with KPMG International Cooperative ( KPMG International ), a Swiss entity. All rights StrategyDigitalEcosystemDigital Policies & RegulationsEmerging Technologies Digital OperationsDigital Platform ArchitecturesKPMG offers 8 comprehensive solutions covering all aspects of Digital Transformation , which cater both the public and private sectors needsDigitalInnovationDigital Readiness & maturity AssessmentDigital Transformation SolutionsDigital Transformation Solutions Taxonomy10101010101010 2020 KPMG Al Fozan & Partners Certified Public Accountants, a registered company in the Kingdom of Saudi Arabia.

10 And a non-partner member firm of the KPMG network of independent firms affiliated with KPMG International Cooperative ( KPMG International ), a Swiss entity. All rights Transformation Solutions DescriptionDigital StrategyWe assess our clients business strategy and Digital capabilities based on best practices; perform gap analysis; work with them to develop their Digital vision; and design a strategy that will help them digitally transform their businesses. Our solution also includes strategy activation plan and executionDigital EcosystemWe help our clients find, set up and govern the partnerships needed to form their Digital ecosystem.