Digium IP Phone User Guide

1 Digium IP Phone User GuidePhone models: D40, D45, D50, D60, D62, D65, D70 Firmware version 2012-2018 Digium , rights reserved. This document is the sole property of Digium , Inc. It contains proprietary information of Digium . Digium reserves the right to make changes to the specifications described herein at any time and without notice in order to improve design or reliability of the product. The information in this document has been carefully checked for accuracy; however, Digium makes no warranty pertaining to the correctness of this product and company names are trademarks or registered trademarks of their respective Phone User Guide3 Contents Getting Started 51 Network & System Tools 7 Setting the Network Information7IP Configuration 7 Quality of Service Settings 8 VLAN Settings 8 Ethernet Port Modes 8 Select Network 8 Getting the Phone Configuration9 Option 66 9 Fetch Configuration File From URL 9 Web User Interface Tool 10 Resetting, Reconfiguring.

2 Or Restarting10 Reset to Factory Defaults 10 Reconfigure 10 Restart 10 Enable App Development11 Tech Support112 Web User Interface Settings 12 Lines Tab12 Alternate Host 13 SIP Outbound Proxy 13 General Tab14 Preferences Tab14 Contacts Tab15 Network Tab16 Virtual LAN 16 Digium Phone User Guide4 Quality of Service 16 Ethernet Port Modes 16 Advanced Network Settings 16 Logging Tab17 Ringtones Tab173 Phone Apps & Calling 18 Phone Apps18 Call Log 18 Forward Calls 18 Blue Tooth /Wireless Headset 18 Contacts 18 Parked Calls 19 Call Queues 19 Status 19 Voicemail 19 Calling19 Dialing Calls 19 Receiving Calls 19 Redial 20 Hold 20 Transfer 20 Conference (3-way Calls) 20 Digium Phone User Guide5 Getting StartedDigium IP phones are designed for the greatest interoperability with either Asterisk software or Switchvox Phone systems.

3 This Guide provides information about the setup and use of Digium Phones when a Digium Configuration Server is not being the Digium website for information about using Digium Phones with Switchvox or the Digium Phone Module for Asterisk (DPMA). On the NetworkAutomatic. The Digium Phone uses DHCP and LLDP-MED to get IP address and VLAN membership information. If successful, it attempts to find a configuration If not successful, enter the information as described in Setting the Network Information on page 7 or as described in Web User Interface Set-tings on page the Phone (two choices)Web UI tool. Enter all of the configuration information as described in Web User Interface Settings on page configuration file. Create and make this file available to the Phone as described on Getting the Phone Configuration on page Acquainted with Phone Apps & Calling FeaturesPhone Apps, page 18.

4 Call Log displays your call activity for received, dialed, and missed calls. Forward Calls forwards all of your incoming calls to another number. BT Headset/Wireless Phone User Guide6 Contacts are used for rapid dialing, and for finding detailed information about someone in your list of contacts. Parked Calls. Call Queues. Status indicates Do Not Disturb (DND) or Available. Voicemail calls the voicemail system as indicated in your Phone Features, page 19. Dialing Receiving Redialing Holding Transferring Conference (3-way Calls) Digium Phone User Guide71 Network & System ToolsAs soon as your Digium Phone powers up, its main display shows the Digium logo and indicates that it is initializing, loading necessary information, and starting the Phone .

5 By default, the Phone uses the dynamic protocols DHCP and LLDP-MED to attempt to get its IP address and VLAN membership information. If successful, the Phone then attempts to find a configuration following sections describe what to do if your Phone cannot get on the network and get configuration information. Setting the Network InformationPress the Settings softkey to display Configuration Options, and select the Network Settings option. Or press the Retry softkey to try again to get the Phone s informa-tion automatically. Under Network Settings you can select IP Configuration, Quality of Service Set-tings, VLAN Settings, Ethernet Port Modes, or Select Network. You can also configure the Phone s network using the Network Tab from the Web User Interface for your ConfigurationDHCP is selected (highlighted) by default.

6 To enter the IP information manually, press the Next softkey. This changes the protocol from DHCP to Static and displays text boxes in which you specify four-part network addresses for the following: Static IP Gateway Netmask Primary DNS Secondary DNS (optional) Digium Phone User Guide8 Setting the Network InformationNOTE: The Delete softkey lets you delete a character, and the Back softkey redis-plays the Network Settings ready, press Submit, which displays the following message:Your settings have been saved. In order to take effect, your Phone must be restarted. Do you want to restart your Phone , edit the network settings, or change other settings to redisplay the Network Settings screen from which you can select any of the other network options.

7 Quality of Service SettingsYou can set priority values for Voice DSCP and SIP DSCP. However, if LLDP returns specific values to the Phone , the values entered here are SettingsDiscovery Mode is selected (highlighted) by default. If the Phone does not get a response from LLDP for LLDP-MED voice endpoint, it will assume there is no VLAN. (VLAN information cannot be obtained via DHCP.)PC Port VLAN ID. Select this option if you wish to enter the VLAN information man-ually. Enter the PC Port VLAN ID (1-4095).Voice Priority. Set a value for PC Port Priority. If LLDP returns spe-cific values to the Phone , the values entered here are finished, press the Submit : The Back softkey redisplays the Network Settings Port ModesLAN Port Mode.

8 By default, this is set to Automatic. Press Next to change to 10Mb/s Half Duplex, 10Mb/s Full Duplex, 100Mb/s Half Duplex, 100Mb/s Full Duplex, or 1000Mb/s Full Port Mode. By default, this is set to Automatic. Press Next to change to 10Mb/s Half Duplex, 10Mb/s Full Duplex, 100Mb/s Half Duplex, 100Mb/s Full Duplex, 1000Mb/s Full Duplex, or : The Prev softkey returns the previous choice. The Back softkey redisplays the Network Settings NetworkThis option displays a list of available networks. It is set to Auto Detect by default. Press the Select softkey to select a network. Digium Phone User Guide9 Getting the Phone ConfigurationGetting the Phone ConfigurationThe Phone can be configured by using either an XML-formatted configuration file, or by defining configuration information using the Phone s Web User Interface : If you do not want to manage your full Phone configuration, you can manually enter the basic information for your SIP accounts using the SIP Accounts you are going to create your own XML configuration file, see +Configuration for a description of the content and XML following are possible results of your Phone s attempt to find a configuration source: It finds more than one source for a configuration file and displays them in a list.

9 It prompts you to select the source you want. It finds only one source for a configuration file. It tries to obtain that configuration after 5 seconds. It finds no source for a configuration file and indicates that in a message. NOTE: The option Digium Configuration Server option applies only when using Digium Switchvox or DPMA. Option 66If you are creating your own configuration file and DHCP returns option 66 with a URL, the file location is found in this order:<URL> <URL> <URL> <URL>The following is an example for the URL and the Phone MAC 00-19-15-9C-06-46: Phone uses Wget to make the request to the URL indicated by option 66, so the URL can contain username, password, and a port number if the Phone can fetch a configuration file, it saves the file location.

10 If the Phone later restarts and does not get a response from option 66, it will use the previously saved file location to try and obtain a configuration file. Fetch Configuration File From URLIf you are creating your own configuration file, but not using option 66, you may enter a location for the configuration file by selecting Fetch Configuration File from URL. Digium Phone User Guide10 Resetting, Reconfiguring, or RestartingFill in the following fields for this option: Select the Protocol you wish to use to fetch the file. Choices are http, https, ftp, ftps. Enter the four-part Server address. Enter the Port number (optional). Enter the Path. Enter the Username (optional). Enter the Password (optional).Click Go, or click Cancel to quit and return to the Phone Setup/Configuration the Phone can fetch a configuration file, it saves the file User Interface To o lIf you are not creating your own configuration file, you can use the Web User Inter-face tool to enter all of the configuration information.