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DIVERSITY INCLUSION AT HILTON

We are diverse by nature and inclusive by choiceDIVERSITY INCLUSIONAT HILTON &#1#2#1#2#1#1 StatementOUR DIVERSITY & INCLUSION1 VISIONTo fill the earth with the light and warmth of hospitality - by delivering exceptional experiences - every hotel, every Guest, every time. MISSIONTo be the most hospitable company in the world - by creating heartfelt experiences for Guests, meaningful opportunities for Team Members, high value for Owners and a positive impact in our HILTON set out to fill the earth with the light and warmth of hospitality. Today, our instinct is the same: to look outward and create heartfelt experiences for Guests, meaningful opportunities for Team Members, high value for Owners and a positive impact in our are more than just a business.

Feb 25, 2019 · president & chief executive officer “ “ in our 100th year, with more than 160 million guests and 400,000 team members, we serve and employ individuals from every walk of life. we’re very proud to have built an inclusive and award-winning culture that keeps diversity at the center of everything we do. 2

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Transcription of DIVERSITY INCLUSION AT HILTON

1 We are diverse by nature and inclusive by choiceDIVERSITY INCLUSIONAT HILTON &#1#2#1#2#1#1 StatementOUR DIVERSITY & INCLUSION1 VISIONTo fill the earth with the light and warmth of hospitality - by delivering exceptional experiences - every hotel, every Guest, every time. MISSIONTo be the most hospitable company in the world - by creating heartfelt experiences for Guests, meaningful opportunities for Team Members, high value for Owners and a positive impact in our HILTON set out to fill the earth with the light and warmth of hospitality. Today, our instinct is the same: to look outward and create heartfelt experiences for Guests, meaningful opportunities for Team Members, high value for Owners and a positive impact in our are more than just a business.

2 DIVERSITY is at the core of our Vision, Mission, and Values. We are committed to an inclusive workforce that fully represents many different cultures, backgrounds and viewpoints. Our global brands provide meeting places for people from all walks of life to connect, creating a welcoming environment for our Team Members unique perspectives, along with those of our Guests, Owners, Suppliers, and Partners, is essential to driving our competitive performance. Our company will always strive to reflect the global communities where we live and starts with our executive leadership.

3 Our senior leaders demonstrate ongoing support and commitment to DIVERSITY and INCLUSION through a variety of channels: Our President and CEO Chris Nassetta chairs the HILTON executive INCLUSION Council (EIC). The EIC is comprised of the company s most senior leaders and provides oversight of our DIVERSITY and INCLUSION programs and initiatives. A Quarterly DIVERSITY Dashboard, including updates on key DIVERSITY metrics and progress related to our culture, talent and marketplace initiatives, is reviewed by EIC members. Our leaders are committed to our DIVERSITY and INCLUSION efforts, and we hold them accountable through Organizational Objectives that measure their performance against our DIVERSITY goals.

4 We also monitor feedback directly provided by our Team Members on our leaders DIVERSITY focus. Through our executive Committee (EC) Networking Program, Chris Nassetta and all EC members meet with emerging leaders who are diverse in background, functional area, geographic location and experience on a regular basis. DIVERSITY initiatives, programs and metrics are reviewed annually with our Board of Directors, of which, 50% are female. Our Team Member Resource Groups (TMRGs) are all sponsored by our most senior & INCLUSION STARTS AT THE TOP- Chris Nassetta President & chief executive officer IN OUR 100TH YEAR, WITH MORE THAN 160 MILLION GUESTS AND 400,000 TEAM MEMBERS, WE SERVE AND EMPLOY INDIVIDUALS FROM EVERY WALK OF LIFE.

5 WE RE VERY PROUD TO HAVE BUILT AN INCLUSIVE AND AWA R D -WINNING CULTURE THAT KEEPS DIVERSITY AT THE CENTER OF EVERYTHING WE & 2011 Established a global framework for DIVERSITY and INCLUSION under Culture, Talent & Marketplace initiativesCreated HILTON executive INCLUSION CouncilInitiated executive Committee Networking ProgramEstablished Travel with Purpose global corporate2013 Appointed the first two women to theBoard of DirectorsLaunchedMulticulturalMarketing AdvisoryBoardExpanded TMRGs: Virtual Abilities and Veterans TMRGs Women s TMRG in UK TMRGs in Call CentersLaunched Operation.

6 Opportunity, our veteran hiring intiative2014 Pledged commitment to women through Women s Empowerment Principles Achieved 100% on the Human Rights Campaign Corporate Equality Index for the first timeLaunched Darden Women s Leadership Development Program Pledged to OpenDoors for OneMillion YoungPeople by 2019 Recognized as Top 10 Company for Veterans by DiversityInc2015 Updated Global Employmentpolicies to reflect best practices in DIVERSITY & inclusionPartnered with U. S. State Department in support of Global Equality FundRolled out U. S. GED AssistanceprogramLaunched first annual Global Team MemberAppreciation WeekRecognized as DiversityInc Top 50 Companies for DIVERSITY (#47 ) and Top 10 Company for Supplier Diversity2016 Launched Millennial TMRG Signed White House s Equal Pay PledgeLaunched best-in-class parental leave policies and adoption assistanceHired 10,000 veterans in three years, reaching goal 2 years earlyEstablished Global Apprentice Network for our youthRecognized as DiversityInc Top 50 Companies for DIVERSITY (#42)

7 Recognized as a Great Place to Work winner in 13 countriesAwarded Fortune 100: Best Companies to Work For (#56) Best Workplaces for Millennials (#60) Best Workplaces for Women (#56) Best Multinational Workplaces3WE HAVE COME A LONG WAY IN OUR DIVERSITY & INCLUSION JOURNEY2018 & 2019 Recognized as the #2 World s Best Multinational Workplace, and as a Great Place to Work winner in 14 countries and 3 regionsAwarded Fortune 100: Best Companies to Work for (#1)Great Place to Work: Best Workplaces for DIVERSITY (#1) Best Workplaces for Parents (#1) Best Workplaces for Women (#14) Best Workplaces for Millennials (#26)Recognized as DiversityInc Top 50 Companies for DIVERSITY (#10): #6 People with Disabilities #10 Mentoring #7 Supplier DIVERSITY #7 Employee Resource Groups #19 DIVERSITY Councils Top Companies for LGBT employeesBusiness Coalitions.

8 United Nations LGBTI sGlobal Standards of Conduct for Business HRC Business Coalition in support of transgender equality 2012 Created partnerships with Black, Hispanic, Asian and Pacific Islander-servingcolleges anduniversitiesLaunched first Team Member Resource Groups (TMRGs) Established relationships with diverse nonprofit strategic partners ( NAACP)2017 Signed CEO Action for DIVERSITY and InclusionRecognized as DIVERSITY Top 50 Companies for DIVERSITY #30 & six specialty listsSigned Coalition for the American Dream in support of Deferred Action for Childhood Arrivals Launched Regional INCLUSION Councils in Americas, APAC and EMEAGPTW for DIVERSITY for the first timeLaunched Women s TMRG Globally Launched D&I Property Toolkit to 241 owned and managed properties in the USOperation.

9 Opportunity expanded commitment to hire an incremental 20,000 veterans and spouses by 2020 Launched Bereavement LeaveDiversity data points represent Team Members at Owned & Managed hotels and Corporate offices. Data based on voluntary, self-identify questions collected in human capital management system as of 12/31/18 and 2018 internal THAN 113 COUNTRIES AND TERRITORIES OVER 40 LANGUAGES SPOKEN 58% OF CORPORATE GLOBAL MANAGERS ARE WOMEN51% OF GLOBAL TEAM MEMBERS ARE MILLENNIALS 69% OF ALL TEAM MEMBERS ARE ETHNICALLY DIVERSECORE ATTRIBUTESOur comprehensive definition spans global cultures, perspectives, and DIVERSITY .

10 INCLUSION & BELONGING AT HILTON4 DIVERSITY The appreciation of our unique differences seen and The act of leveraging differences to foster innovation by creating a culture where we are all seen, heard, valued and The feeling of trust and acceptance, where we feel safe being our authentic selves. Physical traits Age Gender Race Gender identity Sexual orientation Marital status Physical ability Veteran statusADVANCED ATTRIBUTESFULL INCLUSION ATTRIBUTESDEMOGRAPHIC Ethnicity Citizenship Location Language(s) National Origin Religion Values and beliefsCULTURAL & GEOGRAPHIC Life experiences Educational background Professional experience Thinking style Communication style Industry knowledge Technical skills and expertiseSKILLS & COMPETENCIESOur strategy is to leverage and promote DIVERSITY and INCLUSION through a framework of Culture, Talent and Marketplace initiatives to foster innovation and create a globally competitive business.


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