Dragon speech recognition Guide Enterprise solution

1 Nuance Management Center administrator guideGuideDragon speech recognitionEnterprise solutionFor:ContentsDragon_AdminGuideCov er_20160929_v21 Contents3 Chapter 1: Introducing the Nuance Management Server1 Dragon Group Overview1 User Groups Worksheet4 Prerequisites for the Nuance Management Center8 Accessing NMS Server: Logging in through the Nuance Management Center9 Change the NMC Administrator password10 Accessing and adding to your organization data11 Turning on data collection for your site13 Privacy of your data and Nuance data collection14 Setting up Active Directory single sign-on14 Chapter 2: Overview of NMS in the cloud15 Overview of NMS15 Overview of Installing and Configuring NMS in the Cloud17 Logging existing and new users into NMS in the cloud18 Chapter 3: Configuring sites19 Searching for an organization19 Finding and managing organization data20 Configure product settings for an organization22 Configuring a site in your facility22 Setting miscellaneous site settings23 Setting site Data storage settings24 Viewing, modifying, and deleting sites25 Creating Organization Tokens27 Chapter 4.

2 Configuring groups and user accounts29 Understanding groups29 Determining site or group settings for members of more than one site or group30 Creating Groups31 Setting Privileges for administrator groups36 Viewing, modifying, and deleting groups40 Setting Dragon Group voice command options for user groups42 Creating user accounts44 Configuring user accounts45 Configuring user account details and address settings45 Administrators can send messages to other administrators46 Enable sending messages to an administrator47 Assigning user accounts to groups49 ContentsConfiguring Users for Active Directory Authentication50 Import multiple users into the NMS server50 XML schema for the user XML import file57 Setting user account Dragon Group client options65 Setting Auto-Formatting Dragon Group options68 Viewing User Profile settings71 Automatically log out an administrator after a period of

3 Inactivity72 Viewing, modifying, and deleting a user account73 Finding and viewing a user account73 Modifying a user account74 Applying Dragon Settings to organizations, sites, or groups75 Chapter 5: Managing licenses77 Managing licenses77 Types of license upgrades available77 Obtaining and applying licenses77 Importing licenses included with Dragon Group78 Purchasing and obtaining new licenses78 Viewing licenses78 Viewing license usage information79 Granting licenses80 Granting a license immediately after creating a user account81 Granting a license to an existing user account81 Receiving expiration alerts and renewing licenses82 Viewing messages about expired licenses82 Renewing the License83 Revoking licenses83 Dictating with Author licenses while disconnected from network84 Chapter 6.

4 Configuring Dragon Group settings85 Applying Dragon Settings to organizations, sites, or groups86 Setting Dragon Group voice command options for user groups86 Setting user account Dragon options88 Chapter 7: Managing user profiles92 Creating a user profile92 Configuring the location of Roaming user profiles92 The SSL Settings tabs93 NMS Administrative Settings: Setting site HTTP connection settings for Roaming User Profiles93 NMS Administrative Settings: Setting site SSL connection settings for Roaming User Profiles96 NMS Administrative Settings: Setting Roaming User settings and Data settings100 Chapter 8: Managing Dragon Clients102 Setting general auto-formatting options in the client or the Nuance Management Server102 Starting the Dragon Client from a Command Line1034 ContentsClosing the Dragon Client from a command line103 Viewing user activity104 Chapter 9: Managing messages106 Security of NuanceLink servers106 Viewing unread messages and pending approvals106 Receiving notifications from the NuanceLink107 Opening/viewing the list of messages107 Understanding types of messages NMS receives107 Responding to license expiration messages108 Purging messages108 Chapter 10.

5 Managing uploads to Nuance110 Turning on data collection for your site110 Privacy of your data and Nuance data collection111 Chapter 11: Working with Text and Graphics/auto-texts and custom words112 Overview of managing Text and Graphics/auto-texts and custom words112 Overview of Text and Graphics/auto-texts113 Creating shared and personal Text and Graphics/auto-texts and custom words116 Defining Text and Graphics/auto-texts117 Creating Text and Graphics/auto-texts117 Editing Text and Graphics/auto-texts119 Using Text and Graphics/auto-texts119 Adding and managing keywords for auto-texts120 Delete Text and Graphics or auto-texts123 Cutting, copying, and pasting Text and Graphics/auto-texts or words123 Searching for auto-texts, sites, groups.

6 Or users124 Viewing Text and Graphics/auto-texts details126 Importing or exporting Text and Graphics/auto-text127 Chapter 12: Working with Command Sets129 Overview of Command Sets129 Searching for Command Sets, sites, or groups in the Nuance Management Center130 Viewing Command Set details in the Nuance Management Center132 Considerations before creating or importing commands or command sets132 How conflicts between commands are identified and displayed133 Viewing information about Command and Command Set conflicts136 Adding Command Sets in the Nuance Management Center137 Modifying Command Sets in the Nuance Management Center139 Deleting Command Sets in the Nuance Management Center139 Chapter 13.

7 Working with custom words140 Overview of custom words140 Searching for custom words, sites, groups, or users141Re-synchronize words between a User Profile and the Nuance Management Server1435 ContentsCreating custom words143 Delete or enable custom words143 Importing or exporting custom words143 Chapter 14: Working with Lists145 Overview of Lists145 Searching for Lists, sites, or groups145 Viewing list details147 Chapter 15: Troubleshooting issues148 View log files for a variety of products and product components148 Viewing Dragon logs149 Nuance Management Center logs150 Viewing Dragon log files150 Viewing client device usage information151 Viewing speech recognition Metrics for DM360 Network Edition152 Contacting Technical Support1546 ContentsCopyrightDragon Professional Group/ Dragon Professional Nuance Communications, material may not include some last-minute technical changes and/or revisions to the software.

8 Changes are periodically made to the information provided here. Future versions of this material will incorporate these changes. No part of this manual or software may be reproduced in any form or by any means, including, without limitation, electronic or mechanical, such as photocopying or recording, or by any information storage and retrieval systems, without the express written consent of Nuance Communications, Inc. Specifications are subject to change without notice. Copyright 2016 Nuance Communications, Inc. All rights reserved. Nuance, ScanSoft, the Nuance logo, the Dragon logo, Dragon , DragonBar, NaturallySpeaking, NaturallyMobile, RealSpeak, Nothing But speech (NBS), Natural Language Technology, Select-and-Say, MouseGrid, and Vocabulary Editor are registered trademarks or trademarks of Nuance Communications, Inc.

9 In the United States or other countries. All other names and trademarks referenced herein are trademarks of Nuance Communications or their respective owners. Designations used by third-party manufacturers and sellers to distinguish their products may be claimed as trademarks by those and Acrobat are registered trademarks of Adobe Systems Incorporated. AMD is a trademark of Advanced Micro Devices, Inc. America Online is a registered trademark of America Online, Inc., a division of AOL Time Warner. Corel and WordPerfect are registered trademarks of Corel Corporation. iPAQ is a registered trademark of the Hewlett-Packard Company. Lotus and Lotus Notes are registered trademarks of Lotus Development Corporation.

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