E-Service guide - بلدية مدينة العين

1 E-Service guidepage 1 Revision No.: 1 Revision Date : 5/5/2014 Document Code.:AACM-CS-GL01 Indicate the service is available on E-Service portal ( )page 2 Revision No.: 1 Revision Date : 5/5/2014 Document Code.:AACM-CS-GL01 Strategic planning Department3 Department of Public Relations and Communications4 Municipality Theatre Reservation5 Town Planinng Sector8 Urban Planning Department9 services Lines Accessories Accreditation10 Service Corridors Approval12 Department of building license14 Building Permit15 Preparation of Architectural and Construction Plans19 Permit for Parking Shades outside Land Borders21 License for Major Projects23 Maintenance and Decoration Permit26 Building Permit Renewal28 Pouring Concrete31 Technical Certificates Issuance33 Architectural and Construction Plans Approval35No Objection Certificate for Temporary Electricity Connection37No Objection Certificate for Permanent Electricity Connection38 Retrival of Construction Waste Removal Deposit40 Planned or

2 Existing Project Amendment Permit42No Objection Certificate for Engineering Office licence Issuance and renewal44 Building Demolition Permit46 Regional Data Management48 Land Plots Demarcation49 Land Plot Approximate Demarcation51 Qibla Determination52 Land Construction Level Demarcation54 Existing Fence Verification56 Approved services Lines Verification58 Executed services Plans Verification60 Ground Control Point Coordinates62 Site Clearance of Survey Control Points64 Maps Issuance65 Digital Data Licence67 Digital Data Request69 Land Plot Coordinates Digital Specification7173 Building-free Land Certificate74 Infrastructure sector and municipal assets75 Infrastructure & Services76 Geophysical Study Approval77 Internal Roads and Infrastructure Department78 Permanent Entrance Permit79 Traffic Accidents Damages Estimation81No Objection Certificate for Roads and Infrastructure Assets83 Permit for Using Roads and Infrastructure Assets85 Roads and Infrastructure Assets Disclosure88 Department of Public Health90 Veterinary Health Certificates91No Objection Certificate for Construction Sector92 Municipal Service Sector94 Department of Lands & Properties95 Mortgage Release96 Grant Registration98 Heirs Registration100 Lease Contract Termination102 Properties Sale and Purchase Registration104 Registration of Sale and Purchase through the Court106 Mortgage Registration108 Mortgage Alteration110 Investment Contract Revocation112 Properties Certificate114 Merging Lands116 Investment Contract Registration118 Ownership Deed120 Provisional and Industrial Lease

3 Contracts Registration122 Copies from the Municipality Records126 Lease Contract Registration128 Land Verification Certificate130 Land Borders Annexation132 The division of the land134 Allocated Land Site Change136 Communal Houses Allocation138 Sign a commitment to let the evaluater to visit and enter the site140 Temporary Lands Allocation142In-Kind Share Concession144 Evaluation Certificate146 Legal Name Change148 Land Layout150 Increasing Land Plot Area152 Bequest Registration154To Whom it May Concern Certificate156 Rental Units Registration157 Permit for Land Usage by Projects160 Registrar Relocation162 Endowment Registration164 Regional Service Sector166 Department parks and recreational parks167 Fighting Homes Palm Diseases184 Site free Certificate of Irrigation Networks185 Greenery Work Permit186 Community Service Department172 Gardens and Parks Reservation173 Non Muslims Cremation Permit175 Sports Facilities Reservation177 Public Works Permit179 Wedding Halls Reservation181182 Department parks and recreational parks183 Fighting Homes Palm Diseases184 Site free Certificate of Irrigation Networks185 Greenery Work Permit186 Support and Assistance sector188 Tenders and Contracts Department189 Commodities Purchase190 Forage Card Issuance192 Food Distribution Card194 Accounts Department196 Properties Contracts Renewal197To Whom it May Concern Properties Certificate199 Grneral Manager office201 Investment Office202 Signs and Advertisements Permits203 Strategic planning Departmentpage 3 Revision No.

4 : 1 Revision Date : 5/5/2014 Document Code.:AACM-CS-GL01 Department of Public Relations andCommunicationspage 4 Revision No.: 1 Revision Date : 5/5/2014 Document Code.:AACM-CS-GL01 AACM-PR&C-SC-01 Municipality Theatre ReservationCustomersAll Business CitizensDescriptionThis service aims to provide a stage for government, semi-government andprivate to provide events and celebrations in line with the standards andrequirements of the competent authoritiesWorkflowPlease follow the following steps:1 -Access to the website for bookings2 -See the schedule and the rental value specified, and to follow specificsteps to book3 -Provide the required documents4 -Review the client to manage the municipal offices (as soon as the textmessage is received approval) to complete the booking and payment ofthe rental value during a period not exceeding 3 three working daysstarting from the day following the receipt of the text message5 -Delivery check insurance worth AED 2000 and receipt amountDocumentsDocumentSpecial ConditionsAn official letter addressed to theMunicipality of Al Ain to book a theaterof the requesting party (stating thename of the person references) copyPassport or identity card copy (for citizens)Passport and has a residency page copy (for expatriates)

5 Theatrical text with a leave of absencefrom the National Media Councilpassport with a picture ofrepresentatives (in the case of plays) copyHits program in the case ofcelebrations copyCheck worth AED 2000 - to securereservations theater (in the case ofchecks on behalf of individuals:requires the presence of an officialfrom the authorization to do so) outApproval notification sent via email tothe client, to be presented by him tomanage the municipal officespage 5 Revision No.: 1 Revision Date : 5/5/2014 Document Code.:AACM-CS-GL01 FeesNilSpecialConditions-The necessity to present the identity card in all transactions of Al AinMunicipality-The necessity to attach a photocopy of the passport or photocopy of ID (for citizens speakers) and photocopy of the passport page withaccommodations ( for arrivals speakers ) , and exempt all who are abovethe age of ( 18 years and under).

6 -The necessity to attach the theatrical text permission from the NationalMedia Council in the administration of the play and attach a copy of thetheatrical version, and the application will be considered cancelled in case ofnot necessity to attach the effectiveness program in the case of thecelebrations, and the application will be considered canceled in in case ofnot necessity for a customer 's-E-mail within the (mandatory) requirements to record the application in thebooking obligation to pay the rental value within 3 working days from the dayfollowing the receipt of the text message of the preliminary approval tobook the theater, where the public relation management has the right tocancel the booking in case of exceeding the allowable period for case that the customer exceeded the allowable period of payment(defined above), the management of the municipal offices can receive thepayment from him and perform his application provided that it does notexceed the allowable period with two days (governmental and semi - governmental authorities and thepublic welfare authorities and community clubs)

7 Of the value of the bookingand earliest period reservation of the theater is after 8 working the theater clean, and not causing any customer is responsible for the damage caused by 6 Revision No.: 1 Revision Date : 5/5/2014 Document Code.:AACM-CS-GL01-In case of damage, the Public Relation and Communications Managementwill notify the customer with the possibility of payment in cash at the officesof the service or through the insurance check, in the case that the clientdesires to pay cash, the payment is going to be received by the municipaloffices and deposited into the book a theater specified the case of payment through the deduction from the insurance check,the check is delivered by the management of the municipal offices toaccounts management in order to work according to the followed Center (MainBuilding)Northern SectorWestern SectorEastern SectorSouthern SectorWorkingHoursgeneral help hours:Sunday - Thursday: 8:00 am 3:00 pmcall center hours:24/7page 7 Revision No.

8 : 1 Revision Date : 5/5/2014 Document Code.:AACM-CS-GL01 Town Planinng Sectorpage 8 Revision No.: 1 Revision Date : 5/5/2014 Document Code.:AACM-CS-GL01 Urban Planning Departmentpage 9 Revision No.: 1 Revision Date : 5/5/2014 Document Code.:AACM-CS-GL01 AACM-UP-SC-01 services Lines Accessories AccreditationCustomersAll Business CitizensDescriptionThis service aims to permit the use and digging of land to extend the serviceslines for governments and semi-governments agencies which an NOC is issuedagainst them for the use of public lands in establishing the department by theHead of State or the Executive councilWorkflowPlease follow the following steps:1 -Apply the request2 -Receiving the accreditation letter with a certified planDocumentsDocumentSpecial Conditions(Cover Latter)copyCheck list PaperCopyKey Plan Drawing size 1:10000 or1:20000 scale of the city and 1:5000desert areasCopyAccreditation scheme 1:1000 or1:2000 scale of the city or (1.)

9 5000desert areas - (1) size (A3) copy(Digital Data) equivalent to therequirements of town planning interms of the program type,coordinates, symbols and colors usedin accordance with the agreementconcluded with the applicant -FeesNilSpecialConditions-The necessary to present the identity card in all transactions of Al AinMunicipality-Commitment to the approved schemes and check with services section inthe department if there is any with area section after determining services lines accessories 10 Revision No.: 1 Revision Date : 5/5/2014 Document Code.:AACM-CS-GL01-Submit the executive diagrams "As Built Drawing" in digital formatimmediately upon completion of the implementation conforms to theadoption issued with the submission of additional information for the Center (MainBuilding)Northern SectorWestern SectorEastern SectorSouthern SectorWorkingHoursgeneral help hours:Sunday - Thursday: 8:00 am 3:00 pmcall center hours:24/7page 11 Revision No.

10 : 1 Revision Date : 5/5/2014 Document Code.:AACM-CS-GL01 AACM-UP-SC-02 Service Corridors ApprovalCustomersAll Business CitizensDescriptionThis service aims to adopt a spin-off sectors of the service lines is arrangespaces offs (segments) allocated for the extension of service lines in servicedescription technical and contiguous to achieve the best use of available follow the following steps:1 -Apply the request2 -Provide the required documents3 -Receive book Muammtd with a certified schemeDocumentsDocumentSpecial ConditionsCover Latter OriginalCheck List Paper CopyKey Plan Drawing that covers the areaof the project CopyAccreditation scheme 1:1000 or1:2000 scale of the city or (1:5000desert areas - (1) size (A3) 2 coppiesFeesNilSpecialConditions-The necessary to present identity card in all transactions of Al AinMunicipality-Availability of digital data license for the ducts (Ducts)) in every intersection according to the requirementsof each service separately in terms the required ducts (Ducts) the future services lines, especially againstelectrecity stations and water reservoirs and pumping ducts must be on the same ducts straightening services segmentsavoiding work Manholat or additional inspection rooms except for theroundabouts and 12 Revision No.