EMPLOYEE RULES & REGULATIONS HANDBOOK

1 EMPLOYEE RULES & REGULATIONS HANDBOOK Utility Board - City of Key West, Florida Keys Energy Services Effective Date: November 16, 2016 Approved by the Utility Board 11/16/2016 84 TABLE OF CONTENTS NAME PAGE(S) Welcome and Introduction .. 1 Mission Statement .. 1 Vision Statement .. 1 History of Keys Energy Services .. 2 Anti- Harassment Policy .. 2 - 3 Attending Internal and External Seminars, Workshops, and Training Courses .. 3 - 4 Bulletin Boards .. 4 Break Room .. 4 Call Changes in RULES .. 4 Code of Ethics.

2 4 - 7 Computer Acceptable Use Policy .. 7 - 10 Computer Password Policy .. 10 - 12 Conflicts of Interest .. 12 - 13 Customer Relations .. 13 Domestic Partner Policy .. 13 Dress Code and Uniforms .. 13 - 15 Driver License .. 15 Drug-Free Workplace Policy .. 15 - 22 Drug & Alcohol Testing for Commercial Drivers .. 22 - 28 Electronic Communication Systems .. 28 - 29 Electronic Wireless Communication Devices/Cell Phones .. 29 - 31 Electronic Mail .. 31 EMPLOYEE Classifications .. 32 EMPLOYEE Parking .. 32 Employment Discrimination Policy.

3 33 Equal Employment Opportunity .. 33 - 34 Expense Reimbursement .. 34 Family and Medical Leave Act Policy .. 34 - 39 Fighting .. 39 Garnishments & Tax Levies .. 40 Holidays .. 40 Hours of Operation & Alternative Work (FLEX) Schedules .. 40 - 41 Identification/ID Cards .. 41 - 42 KEYS Property .. 42 Lost and Found .. 42 Approved by the Utility Board 11/16/2016 85 Leave Without Pay (LWOP)..42 - 43 Mailing Personal Packages .. 43 Media Inquiries .. 43 - 44 Medical Examinations .. 44 - 45 Nepotism Policy .. 45 Newly Hired Employees Transfer Policy.

4 46 Non-Fraternization .. 46 Open-Door Environment .. 46 Outside Employment & Business Interests .. 46 - 47 Pay Procedures .. 47 - 48 Personal Use of KEYS Resources .. 48 - 50 Personnel Records & Privacy .. 50 Political Activity .. 50 - 52 Probationary Period .. 52 - 53 Public Relations .. 53 Publications Internal .. 53 Publications External .. 53 Public Records Requests .. 53 - 54 Purchasing Cards .. 54 References & Employment 55 Resignation Policy .. 55 Responsibility & Conduct .. 55 - 56 Safety .. 56 - 57 Security .. 57 - 58 Severe Weather, Highway and/or System Emergency Closing.

5 58 - 59 Smoking .. 59 Solicitation/Distribution .. 59 Standards of Employment & RULES of Conduct .. 59 - 65 Storm/Hurricane Procedures .. 65 - 76 Surplus Policy .. 67 Telephone Policy .. 67 Threats .. 67 Time & Attendance Policy .. 67 - 69 Training on the Job .. 69 Travel Policy .. 69 Tuition/Voluntary Training Assistance .. 69 - 72 Vehicle Accident Policy .. 72 - 75 Vehicle Backing Policy .. 75 Approved by the Utility Board 11/16/2016 86 Vehicle Idling Reduction Policy .. 75 - 77 Vehicle Use Policy .. 77 - 78 Visitors .. 78 Workers Compensation.

6 78 - 79 Workplace Violence .. 79 - 82 Acknowledgement Form .. 83 Approved by the Utility Board 11/16/2016 1 WELCOME & INTRODUCTION TO KEYS EMPLOYEE HANDBOOK This HANDBOOK is intended to help you get acquainted with Keys Energy Services (KEYS). It explains KEYS philosophies, beliefs, and, in general terms, our employment guidelines. We hope that it will serve as a useful reference document throughout your employment with KEYS. Also, please understand that the HANDBOOK is not intended to be a contract (express or implied), nor is it intended to otherwise create any legally enforceable employment contracts or other obligations on the part of KEYS or to change the nature of any employment relationship.

7 This HANDBOOK supersedes and controls over all previous policies adopted by the Utility Board and/or General Manager & CEO regarding the same subject matter to the extent those previous policies conflict with the provisions of this HANDBOOK . KEYS General Manager & CEO is responsible for establishing procedures to administer these policies and for recommending to the Utility Board or its committees, any changes deemed desirable. KEYS reserves the right to make changes to the policies, procedures, and other statements made in this EMPLOYEE HANDBOOK consistent with Federal, State, and local laws.

8 Business conditions, Federal and State Law, and organizational needs are constantly in flux and may require that portions of the HANDBOOK be re-written. This is necessary to successfully provide the appropriate employment relationship and to attain the goals of KEYS. When any part of this HANDBOOK is amended, KEYS will endeavor to communicate the change to all employees in a timely manner. Each KEYS EMPLOYEE is responsible for knowing and complying with all provisions contained herein. The General Manager & CEO has the authority to make changes to this EMPLOYEE HANDBOOK , to the extent necessary to conform the provisions hereof with changes in KEYS organizational structure, within his or her authority, including, but not limited to, changes in job titles, levels of management, staff reorganization, and the like.

9 Please sign the acknowledgement form at the back of this HANDBOOK and return it to the Human Resources (HR) & Communications Office. This will provide KEYS with a record that you have received the HANDBOOK . MISSION STATEMENT Provide safe, reliable energy with excellent customer service at the lowest reasonable cost. VISION STATEMENT Enrich our customers lives by providing energy services in a safe, reliable, affordable, sustainable manner while exploring new avenues to benefit our community.

10 Approved by the Utility Board 11/16/2016 2 HISTORY OF KEYS ENERGY SERVICES KEYS is the public power utility for the Lower Florida Keys. Headquartered in Key West, Florida, KEYS provides electricity from Key West to the Seven-Mile Bridge and serves more than 29,000 customers. The City of Key West purchased the electric utility in 1943 and the City Council created the Utility Board to oversee KEYS (then known as City electric System before the utility s name was changed in 2002). In 1969, the Florida State Legislature passed a new enabling act for the governing of KEYS, which is still in effect today, and calls for the popular election of five Utility Board members serving four-year terms.