Employee Self Service (ESS) Instructions

1 Employee Self Service (ESS) Instructions Page 1 The Employee Self Service site provides access to view and update your information. You can view and print your paystubs and W-2s; updates can be made to your direct deposits information and personal information such as your address. This instructional document is provided to elaborate on various tools within the ESS application. There are also other informational documents available via the hyperlinks in the Helpful Links box at the bottom of the login page. Accessing ESS: Internal Access (within Met Council network): On MetNet, choose Employee Resources > Employee Self Service Or type pspess into the browser s URL address field External Access (outside Met Council network): Updated 02/15/2022 Page 2 | METROPOLITAN COUNCIL | ESS Instructions TABLE OF CONTENTS (click on the page number to jump to that page) Login and Password Basic Information page 3 Forgotten Password page 4 Change Password page 6 Security Responses for Forgotten Password page 7 Personal Information Personal Information Summary page 9 Home and Mailing Address page 10 Phone Numbers page 11 Email Addresses page 11 Emergency Contacts page 12 Name Change page 13 Ethnic Group page 14 Veteran Status page 15 Disability page 16 Job History page 17 METC Digital Image Consent page 17 METC Vaccination Card page 18 METC Test Tracking page 19 Payroll and Compensation View Paycheck page 21 Direct Deposit page 22 My Total Compensation page 25 W-4 Tax Information page 26 View W-2 Form page 27 W-2/W-2c Consent page 28 Benefits Benefits Summary page 29 1095-C Consent page

2 30 View Form 1095-C page 31 Add/Modify/Submit Expenses page 32 eLOD Request page 35 Questions and assistance page 36 Page 3 | METROPOLITAN COUNCIL | ESS Instructions Basic Information Use your Employee ID (badge number) to log into ESS. The first time you log in, follow the Instructions in the Quick Start Guide available on MetNet under Employee Resources > Employee Self Service (the quick start guide is also provided at the start of employment). Key points: Because ESS provides access to information like your bank account number for direct deposit, it is important that you do not share your ESS password or allow your browser to save your ESS password for you. Keep your email address up-to-date in ESS. Alerts are sent to your primary email address. Passwords expire every 90 days. Password requirements, such as the number of characters or required characters, are displayed on the Change Password screen.

3 If you forget your password, use the Forgot your password link on the login screen to reset your password. To log out, click on the three vertical dots located at the far right side of the screen. Do not click the X in the far upper right corner of the window to close the window before signing out. If the screen is idle for five minutes, you will be automatically logged out. Login and Password Page 4 | METROPOLITAN COUNCIL | ESS Instructions Forgotten Password 1. Click on Forgot your password? 2. Enter your User ID ( Employee /badge number) and click Continue. 3. Answer the security questions and click Retrieve New Password. Page 5 | METROPOLITAN COUNCIL | ESS Instructions The system-generated password will appear on the screen after you answer your three security questions correctly. You should write down the auto-generated password exactly as shown and type it into the password field rather than using copy and paste.

4 If you use copy/paste to transfer the temporary password to the login screen, be aware that an extra space may be included at the end of the copied text; you must remove any extra space from the end before the pasted password can be accepted. You can count the dots in the password field to verify the number of dots equals the number of characters in the temporary password. Some browsers display an eye icon in the password field; if present, you can click that icon to peek at the password entry. If you are unable to log in, the Service Desk can manually reset your password. Contact them at or 651-602-1498. They will need to know your Employee ID (badge number). All other questions about ESS should be directed to Page 6 | METROPOLITAN COUNCIL | ESS Instructions Change Password Follow the steps below to change your password at any time before it expires. 1. Under Main Menu, click Change My Password.

5 2. Enter your current password and then your new password in the appropriate fields and click Change Password. You will receive this message on-screen upon successful completion: Page 7 | METROPOLITAN COUNCIL | ESS Instructions Security Responses for Forgotten Password You will be required create a new password and enter answers to the three security questions the first time you log in and any time the Service Desk manually resets your password. Please make entries in all six fields and then click the Submit Change button. Note: The location of the Submit Change button may vary based on the size of your screen. Page 8 | METROPOLITAN COUNCIL | ESS Instructions You can view and update your address, phone numbers, email addresses, emergency contacts, name, veteran status, disability identification, and digital image consent. You can review ethnic group and job history. Personal Information Page 9 | METROPOLITAN COUNCIL | ESS Instructions Personal Information Summary The Personal Information Summary displays on a single screen many of the sections available in the Personal Information menu.

6 Employee Information such as Salary and Grade are displayed at the bottom of the screen. Collapse a section by clicking the next to it; expand a section by clicking the next to it. Use Expand All or Collapse All at the upper right to expand or collapse all sections. Page 10 | METROPOLITAN COUNCIL | ESS Instructions Home Address Click on the icon in the Edit column to update your address. Enter your new address and the date you would like it to become effective and click Save. *Street, City, State, and Postal (zip) are required fields. !! The address entered here is used for payroll and benefit purposes. Note: If an address entry is linked to an Emergency Contact, you will not be able to delete it until after you have updated the contact s information. Page 11 | METROPOLITAN COUNCIL | ESS Instructions Phone Numbers Change a phone number by typing over the existing number. Add a phone number by clicking the Add Phone Number button.

7 Delete a phone number by clicking the trashcan icon in the Delete column. * Phone number must have 10 digits. * One phone number must be marked as Preferred. Note: If a phone number entry is linked to an Emergency Contact, you will not be able to delete it until after you have updated the emergency contact s information. Email Addresses Change an email address by typing over the existing email address. Add an email address by clicking the Add Email Address button. Choose Work or Home for the Email Type when adding an additional email address. Delete an email address by clicking on the icon in the Delete column. * One email address must be marked as Preferred. !! The Preferred email address will be used for system-generated notifications such as alerts about direct deposit changes. Page 12 | METROPOLITAN COUNCIL | ESS Instructions Emergency Contacts Update an existing contact by clicking on the icon in the Edit column.

8 Add an additional contact by clicking the Add Emergency Contact button. Delete a contact by clicking on the icon in the Delete column. *One contact must be marked as the Primary Contact. When adding a new contact, you must select Relationship to Employee from the drop-down menu. If the contact has the same address or phone number as you, check the box for Contact has and select the address/phone type. If the Contact has boxes are left unchecked, there will be fields in the sections below for entry of your contact s address/phone information. Note: If an emergency contact is marked as having the same address or phone as you, you will not be able to delete that entry on the main address or phone pages until after the contact is updated. Page 13 | METROPOLITAN COUNCIL | ESS Instructions Name Change !! The database will not be updated with your new name until you provide documents verifying the change to Human Resources.

9 Change the effective date if desired. Click on Edit Name button. Update the name fields and click OK. Page 14 | METROPOLITAN COUNCIL | ESS Instructions Then click Submit button. !! The database will not be updated with your new name until you provide documents verifying the change to Human Resources. Ethnic Group This section of the menu is view-only and cannot be edited. To update your Ethnic Group designation, contact the appropriate Human Resources contact listed on this screen. Page 15 | METROPOLITAN COUNCIL | ESS Instructions Veteran Status This section of the menu enables you to voluntarily self-identify veteran status. Page 16 | METROPOLITAN COUNCIL | ESS Instructions Disability This section of the menu enables you to voluntarily self-identify a disability. If you choose to submit a selection, you will receive confirmation that the submission was successful.

10 Note: Your selection will not remain visible after you exit and return to this page. Page 17 | METROPOLITAN COUNCIL | ESS Instructions Job History This section of the menu is view-only. Digital Image Consent You can consent to have your digital image (your badge picture) displayed within Council communications and systems. Please see the screen for more information and to authorize or rescind your consent. Page 18 | METROPOLITAN COUNCIL | ESS Instructions METC Vaccination Card This page is for employees to submit proof of their COVID vaccination to Human Resources. For questions about the vaccination requirement, contact your supervisor or manager, review the all-staff COVID-19 update emails, or submit your question with your name through the online COVID-19 form. Before you begin, save an electronic copy of your vaccine proof where you ll be able to access it. Attaching a copy of this proof is required and the file type must be one of the following.