End User Enterprise Toolkit & Support User Guide

1 Rockwell Automation Enterprise Toolkit & Support User Guide Enterprise Toolkit Guide Welcome Overview Enterprise Toolkit Contents Activation FAQ. Telephone Support Online Support Software, Firmware and Other Updates Support Options international Numbers Welcome Valued Rockwell Automation Customer, Rockwell Automation recongizes the value your company provides in applying our technologies to implement customer solutions, and thank you for your Support . Your Toolkit contains: Activation Certificate containing the serial number and product key to activate the Toolkit . Detailed information is provided in the Welcome Email you receive when your order has been processed. Media can be purchased at time of Toolkit order. Please note, the most recent updates may need to be downloaded from the Support website at or with Compatibility and Download webpage Enterprise Toolkit & Support User Guide including Contact information, Toolkit Contents, FAQ, Instructions for using the Rockwell Automation Support Center, Knowledgebase, contacting Technical Support , and other important information designed to help you make the most of your program benefits and Toolkit license.

2 If the Toolkit license your company purchased includes Support , you will receive an e-mail containing your Toolkit Support entitlement information and credentials. Sincerely, Rockwell Automation 2. Overview Use the instructions provided in this User Guide to obtain efficient service and maximize the benefits of your Toolkit license. Providing your authorization number for Support and serial number(s) for product updates will expedite service delivery. Make sure you sign up on our Knowledgebase at to receive proactive notification of product updates and tech notes. Contents 1 Rockwell Automation Enterprise Toolkit Contents 2 Activation FAQ. 3 Telephone Support 4 Online Support 5 Software, Firmware and Other Updates 6 Support Options 7 international Numbers 3. 1 Enterprise Toolkit Contents Enterprise Software Toolkit Bundle Contents Named & Concurrent *Denotes product serial number indicated on Toolkit activation certificate is the parent serial number to download all activations Design & Configuration Data Management Studio 5000 PRO 1ySub ESD S/W* (Includes Studio 5000 Architect) KEPS erver Enterprise PanelBuilder 32 Connected Components Workbench Developer Edition FactoryTalk View Studio SE Ent 1ySub ESD S/W RSFieldbus 1024 FB Base Configuration Software RSLogix 5 Standard 1ySub ESD Software FactoryTalk Batch 60 Units RSLogix 500 Professional 1ySub ESD S/W FactoryTalk Batch View.

3 RSLogix 5000 PIDE Autotune FactoryTalk Linx Data Bridge RSLogix Emulate 5000 Processor Emulation FactoryTalk Linx Gateway Professional, which is a replacement for RSNetWorx for ControlNet 9355-OPD0000 ENE. RSNetWorx for ControlNet, DeviceNet, and Ethernet/IP FactoryTalk Network Manager - Managed Switch License RSNetWorx for DeviceNet FactoryTalk View Machine Edition Station Runtime 500 Displays RSNetWorx MD for ControlNet FactoryTalk View SE Client RSNetWorx MD for DeviceNet FactoryTalk View SE Station Unlimited Display RSNetWorx MD for EtherNet/IP FactoryTalk View Server Unlimited Display Arena Professional Trial/Demo ( product will run in Demo Mode) FactoryTalk ViewPoint Studio 5000 Application Code Manager Lite FactoryTalk Historian Server Interface Asset Management FactoryTalk Historian Site Edition - 10,000 tags FactoryTalk AssetCentre 1000 Addtl Assets FactoryTalk Historian Site Edition Advanced Server FactoryTalk AssetCentre 4 Additional Agent Groups FactoryTalk Transaction Manager Pro 70K Tags FactoryTalk AssetCentre Asset Inventory Agent Emonitor Machine Condition Monitoring Software (CMS)

4 , 9309-CMS00 ENE, FactoryTalk AssetCentre Disaster Recovery Note: Requires MS-SQL Database and MSSQL must be user supplied for FactoryTalk AssetCentre Disaster Recovery Custom Device Plug-in Toolkit ( Enterprise , EDU Classroom). FactoryTalk AssetCentre Disaster Recovery for Generic FTP FactoryTalk View SE Unlimited Redundant Server FactoryTalk AssetCentre Disaster Recovery for Motoman Robot PlantPAx - Virtual Image Templates for Process Automation System FactoryTalk AssetCentre Disaster Recovery for Remote Computers Server, Unlicensed FactoryTalk AssetCentre Server PlantPAx - Virtual Image Templates for Process Automation Domain Peformance & Visibility Controller, Unlicensed FactoryTalk VantagePoint 1 Named User Client PlantPAx - Virtual Image Template for Engineering Workstation, FactoryTalk VantagePoint 3rd-party Historian Connector Unlicensed FactoryTalk VantagePoint 3rd-party Real-time Connector PlantPAx - Virtual Image Template for Operator Workstation, Unlicensed FactoryTalk VantagePoint EMI Database Connector PlantPAx - Virtual Image Templates for Application Server OWS and FactoryTalk VantagePoint EMI Server (with user-supplied MSSQL)

5 Application Server EWS, Unlicensed ThinManager Redundant 10 Pack PlantPAx - Virtual Image Template for Asset Management Server, FactoryTalk Metrics Authoring Client Unlicensed FactoryTalk Metrics Server 200 Workcell PlantPAx - Virtual Image Template for Batch Management Server, Production Management Unlicensed SequenceManager Event Console PlantPAx - Virtual Image Template for Historian Server, Unlicensed Legacy Toolkit : For customers who require access to RSVeiw32, Historian PlantPAx - Virtual Image Template for SQL Server, Unlicensed Classic, SoftLogix, Studio 5000 Legacy for and below select PlantPAx - Virtual Image Template for VantagePoint Server, Unlicensed the Legacy Toolkit buy with option when you shop for the Enterprise PlantPAx - Installation ISO for an Operator Workstation, Unlicensed Toolkit . The Legacy Toolkit provides you with the appropriate activation certificate required to use the software highlighted above.

6 PlantPAx - Installation ISO for a Consolidated PASS including PASS, Note: All Toolkit software is subject to limitations as described in the Historian, VantagePoint, Asset Management, OWS and EWS, Unlicensed license agreement. RSLinx Classic Gateway 4. 2 Activation FAQ. What is Media? What if a product revises between media Media is an electronic image of all software releases? that is available for additional purchase at time If you require software updates between of Toolkit purchase. Media is provided for your media releases, you can download the latest internal development use only, and external release of the software online. Go to customer distribution is prohibited. Distribution to customers may result in program termination. You will have activations to the products that are included in the license type purchased by your Will I be able to activate all products included in the media? company (see your Contents document).

7 Please Note: The media provided is property No. Which products you can activate depends of Rockwell Automation and may not be on the contents of your license. Some products resold, transferred, or used in a production or have third-party licensing restrictions prohibiting manufacturing capacity. inclusion in internal development licenses. However, these products may be included on Who can use media? media for update and demo purposes. Media is restricted to use of the Toolkit What do I need to activate my software owner. External customer distribution is electronically? prohibited. Distribution to customers may result in program termination. To activate your software electronically you will need: Is media included in the Toolkit ? A computer with an Internet connection and web No. Media is optional and can be purchased browser (or email, telephone, or fax capability). when the Toolkit subscription is renewed at the FactoryTalk Activation Manager software end of each contract period.

8 (the FactoryTalk Activation Manager software application is included on your media if you Can I use media to update my customers? purchase). Media is for internal development use only and The software serial number and product key is not intended for end customer use. Distribution (printed on the Activation Certificate document, to customers may result in program termination. enclosed in a red envelope included with the software media). Where can I find product release notes and system requirements? Who do I call if I need activation Support ? In the Help File of each product , or please see Please access Technical Support at our website at: or by phone using the numbers provided on pages 9-10. 5. 2 Activation FAQ continued . Where can I find tutorials on FT Activation? Where can I find product manuals and release notes? You can access FAQs, tutorials, and view archived Q&As online at our Activations Support The Rockwell Automation Technical site Reference Library is included on media, and contains product manuals, technical notes, and What if I need help installing a product ?

9 Knowledgebase files for on-demand installation Start with the Rockwell Automation assistance. Knowledgebase for 24/7 technical information What is the minimum version of the and assistance: FactoryTalk Activation Tool I need to use with View technical/application notes my Toolkit ? Obtain software patches We encourage participants to use the latest Ask questions, and much more! version of FactoryTalk Activation Manager. The Subscribe for product /service emails latest version of FactoryTalk Activation Manager can be downloaded from our website at What is Lock to Email? Toolkit owner can control activation distribution to users by setting Lock to Email On. How is the Toolkit license activated? Set the Lock to Email for the Serial Number on The Toolkit license uses FactoryTalk the eCommerce Manage License Screen. Lock to Activation. FactoryTalk Activation is part of Email requires the user to activate to an internet the Rockwell Automation FactoryTalk Services computer.

10 The owner or administrator assigns Platform. It allows FactoryTalk enabled users the explicit number of activations they will products to be activated via files generated receive. The user will receive an email to activate. by Rockwell Automation over the Internet. It The user must use the Activate Software button eliminates the dependency on physical media to activate. Direct use of FactoryTalk Activation to initiate activation. As a result, software Manager. For dongle activations or deployment activations can be delivered, distributed, stored, to a disconnected system, set Lock to Email OFF backed-up and moved electronically. Activation and use Serial Number and product Key with files can be created with the FactoryTalk FactoryTalk Activation Manager. Activation Manager software or retrieved online from the Rockwell Automation licensing site at Will my Toolkit have one serial number with and FactoryTalk Activation? hosted to your local server, machine, or a USB.