Entune Audio Head Unit Software Update (Fujitsu Ten)

1 T-SB-0015-15 Rev2 April 2, 2015. Entune Audio Head unit Software Update ( fujitsu Ten). Service Category Audio /Visual/Telematics Section Audio /Video Market USA. Applicability YEAR(S) MODEL(S) ADDITIONAL INFORMATION. 2014 2015 Camry, Camry HV, Corolla, RAV4. 2015 Prius C. REVISION NOTICE. July 25, 2016 Rev2: The Required Tools & Equipment section has been removed. The New Software Version Information Chart has been updated. July 14, 2016 Rev1: The Introduction and the Software version sections have been udpated. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE. The information contained in this bulletin supersedes SB No.

2 T-SB-0003-14. Applicability has been updated to include 2015 model year Prius C vehicles. The entire bulletin has been updated. Service Bulletin No. T-SB-0003-14 is Obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Introduction Some 2014 model year Corolla vehicles equipped with Entune Audio (version ) or Entune Premium Audio (version ) may exhibit one or more of the following conditions: Apps screen displays after re-route ( Entune Premium Audio only). Voice command system freezes during phonebook transfer Voice command system freezes when radio is in XM mode 2016 Toyota Motor Sales, USA Page 1 of 20.

3 T-SB-0015-15 Rev2 April 2, 2015 Page 2 of 20. Entune Audio Head unit Software Update ( fujitsu Ten). Introduction (Continued). Bluetooth is inoperative while using Apps Sent SMS message continually appears on display Audio for BlackBerry devices (Q10 & Z10). Some 2014 model year Corolla and RAV4 vehicles equipped with Entune Audio (version & ), Entune Audio Plus (version ), or Entune Premium Audio (version & ) may exhibit one or more of the following conditions: Voice command system freezes when voice command is used right after ignition is ON. ( Entune Premium Audio only). Entune function is inoperative ( Entune Premium Audio only). Cover art does not match with HD Radio music playing ( Entune Premium Audio only).

4 Music cannot be selected via voice command system ( Entune Premium Audio only) when a device has more than 15,000 songs XM preset channels are removed ( Entune Premium Audio only). Radio freezes after inputting a certain address in navigation destination ( Entune Premium Audio only). Bluetooth connection is dropped Phonebook does not transfer Browse button does not appear in Bluetooth Audio Bluetooth connected device cannot be changed Voice command system is inoperative after deleting all contacts Connected Bluetooth device cannot be deleted User setting is deleted Some 2014 model year vehicles equipped with Entune Audio (version , , , ), Entune Audio Plus (version ), or Entune Premium Audio (version , , , , ) may exhibit one or more of the following conditions: Cover art does not change when changing songs on Bluetooth Audio ( Entune Audio , Entune Premium Audio only).

5 Audio automatically becomes Audio off, disconnects Bluetooth automatically, or won't automatically play Bluetooth Audio volume fluctuates or goes back to default setting or becomes louder for an instant Won't display Playlist in browse properly 2016 Toyota Motor Sales, USA. T-SB-0015-15 Rev2 April 2, 2015 Page 3 of 20. Entune Audio Head unit Software Update ( fujitsu Ten). Introduction (Continued). Won't recognize the music title in iPod No sound on iPod Video while time count on the video is progressing correctly Could not playback CD. A loading screen continues being displayed at the time Continuously reboots Radio screen changes to an arbitrary rear camera screen while driving Added App is not added at end of the Apps list Mandatory Update pop-up appears after Bluetooth is disconnected unit freezes or no response when using voice command Buttons and radio screen related to Phone and Apps won't respond Voice command shuts down in the middle or no guidance at all Voice command initialization not completed or takes long time to complete initializing Music Voice Recognition is not available ( Entune Audio , Entune Premium Audio only).

6 Won't display email or text message properly (no body text, no line break, shows the same message twice). Incoming email or text message shown after email has already been viewed in Messages screen Text to speech readout doesn't work or slow response, and volume does not change Old email or text message is included in new contents when incoming mail message is read aloud Audio system sound does not MUTE during email reading aloud Weather map will not open, only beeps There is no car cursor on the simple map traffic screen Won't display Phone call list properly Won't go to Map screen or no map on Home screen ( Entune Premium Audio only). Navigation re-route pop-up comes up continuously ( Entune Premium Audio only).

7 No map is displayed with new vehicles ( Entune Premium Audio only). i button is displayed when navigation route guidance is not used ( Entune Premium Audio only). 2016 Toyota Motor Sales, USA. T-SB-0015-15 Rev2 April 2, 2015 Page 4 of 20. Entune Audio Head unit Software Update ( fujitsu Ten). Introduction (Continued). Radio screen goes blank or freezes occasionally while using navigation function ( Entune . Premium Audio only) One Shot Address Entry doesn't work sometimes ( Entune Premium Audio only). unit freezes when searching route to home memorized in preset memory ( Entune Premium Audio only). Some 2014 model year vehicles equipped with Entune Audio Plus (version ) or Entune .

8 Premium Audio (version ) may exhibit one or more of the following conditions: A ringtone does not sound when phone call is received during route guidance ( Entune . Premium Audio only). Voice command was cancelled unexpectedly ( Entune Audio Plus, Entune Premium Audio only). Yes button is grayed out in the Bluetooth Call Confirm screen ( Entune Audio Plus, Entune . Premium Audio only). Connected phone does not show as connected ( Entune Audio Plus, Entune Premium Audio only). Connecting message for text message does not go away when phone is already connected ( Entune Audio Plus, Entune Premium Audio only). Cache radio is rewound by itself after voice command usage ( Entune Premium Audio only).

9 Touch screen button is unresponsive on Entune caution screen ( Entune Audio Plus, Entune Premium Audio only). Some text messages are not displayed on the screen ( Entune Audio Plus, Entune Premium Audio only). In Home screen, full screen of Entune Audio app is not shown ( Entune Audio Plus, Entune Premium Audio only). Radio takes time to read out messages after Show my message voice command is recognized Voice command cannot be recognized during map route guidance ( Entune Premium Audio only). Incorrect destination is set when voice command is used ( Entune Premium Audio only) Some Audio sources are not displayed when voice command is used ( Entune Audio Plus, Entune .)

10 Premium Audio only). Weather of some cities is not displayed when voice command is used ( Entune Audio Plus, Entune Premium Audio only). Voice command for music is not recognized ( Entune Audio Plus, Entune Premium Audio only). 2016 Toyota Motor Sales, USA. T-SB-0015-15 Rev2 April 2, 2015 Page 5 of 20. Entune Audio Head unit Software Update ( fujitsu Ten). Introduction (Continued). Some Playlists cannot be chosen when voice command is used ( Entune Audio Plus, Entune . Premium Audio only). Radio freezes when voice command is used ( Entune Audio Plus, Entune Premium Audio only). Blank radio presets are not skipped with steering wheel switch ( Entune Audio Plus, Entune .