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Evidence of Insurability (EOI) Frequently Asked Questions

Evidence of Insurability (EOI) Frequently Asked Questions What is Evidence of Insurability (EOI)? Evidence of Insurability , also known as Evidence of good health is the process by which Prudential determines if you are healthy enough to be considered eligible for the amount of insurance coverage for which you are seeking. Why is Evidence of Insurability required? Evidence of Insurability is generally required for individuals who are enrolling late for a plan (with late meaning sometime other than when the plan was first made available to them) or if they are seeking an amount of insurance coverage that is considered higher than normal.

Evidence of Insurability (EOI) Frequently Asked Questions What is Evidence of Insurability (EOI)? Evidence of Insurability, also known as “evidence of good …

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Transcription of Evidence of Insurability (EOI) Frequently Asked Questions

1 Evidence of Insurability (EOI) Frequently Asked Questions What is Evidence of Insurability (EOI)? Evidence of Insurability , also known as Evidence of good health is the process by which Prudential determines if you are healthy enough to be considered eligible for the amount of insurance coverage for which you are seeking. Why is Evidence of Insurability required? Evidence of Insurability is generally required for individuals who are enrolling late for a plan (with late meaning sometime other than when the plan was first made available to them) or if they are seeking an amount of insurance coverage that is considered higher than normal.

2 In order for the insurance rates to remain as competitive as possible for the entire group, it is important that the plan NOT provide insurance to people who may have a medical condition that could lead to a possible pre-mature death. Please note, in general, dependent children are not required to provide Evidence of Insurability . What is Guaranteed Issue Amount ? The guaranteed issue amount is the amount of coverage you can obtain without need to provide proof of good health. What is the Evidence of Insurability process? The Prudential Evidence of Insurability process combines quick and easy initial screening with the ability to submit further information should an individual not clear the initial screening.

3 Under the process, an individual who requires Evidence of Insurability initially completes a short form online which will ask three to four Questions . This form provides the initial screening. If the individual clears such screening, the application for coverage is approved. If the individual does not clear such screening, additional Questions are Asked online. Can I submit Evidence of Insurability online? Yes, when completing an online enrollment through the Benefit Center you will be automatically directed to Prudential s Evidence of Insurability web tool if any coverage requested requires Evidence of Insurability .

4 Can my Spouse/Partner Complete Evidence of Insurability Online? Yes. If you work for Verizon Wireless, the online enrollment process through the Benefit Center will have you register your spouse so that they may complete the online process themselves. If you work for Verizon Communications, you as the employee will complete the process for your spouse and attest to the accuracy of the information. Can I submit a paper application? Yes. During the online enrollment process you may download and print a paper form application which can be completed and sent to Prudential.

5 In general, how long does the Evidence of Insurability process take to complete if I do not pass the initial screening process? Timing can vary depending on our ability to secure additional information from you, your doctor or other sources. We try our best to turn all applications around as quickly as possible. How can I check my status of my Evidence of Insurability application? To confirm that you or your spouse s Evidence of Insurability application has been received, and view its status online, please log onto Use access code 50901 if you work for Verizon Wirleine and 50801 if you work for Verizon Wireless.

6 Or call Prudential at 1-888-989-4778. Will I ever receive a letter from Prudential regarding the Evidence of Insurability process? Yes, in the event it is determined that additional information is needed, or if any requested information was missing from your application, we will advise you of this through correspondence. Will you ever request additional information about my health from doctors that I have seen? Yes, in the event we do need this information though we will contact your doctor to secure the additional information. And if they require compensation to provide the information we will also pay the amount requested if it is reasonable.

7 Will I ever need to provide Prudential with blood work or similar tests to determine the extent of my health? Yes this is possible depending on factors such as your medical information or the amount of insurance being requested. If this is needed though, Prudential will work with you to have a qualified medical professional meet you at a time and place that is convenient to perform these tests. All costs associated with this process will be paid by Prudential. How will my Employer know of the decision? The Verizon Benefit Center will be notified approximately within five business days of the Evidence of Insurability decision and notify you.

8 What happens if I am declined? In the event you are declined the requested coverage amount would not be valid. If you disagree with the decision, you do have the right to appeal. Please submit all appeals in writing to: The Prudential Insurance Company of America Group Medical Underwriting PO Box 8796 Philadelphia, PA 19176 If approved, when will my coverage become effective? Generally, once the Evidence of Insurability is approved the coverage will become effective as of the date that Prudential s decision is made, or the date that all eligibility requirements have been met if that is later.

9 Group Life Insurance is issued by The Prudential Insurance Company of America, 751 Broad Street, Newark, NJ. 0189965-00001-00


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